Knight Richardson Reviews 

630
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 139 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely professional, approachable, and always ready to answer any questions promptly. Consumers note that the overall service is smooth, highly efficient, and makes property purchases feel much less stressful from start to finish. People mentioned that communication was clear, ensuring they remained fully informed throughout every single step of the process. Some reviewers were not happy with the service, mentioning slow communication, poor responses, and unexpected delays during their property transactions. A few individuals also shared frustration about having to constantly chase for updates and experiencing difficulties when trying to get timely assistance.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as highly professional,... See more

Service

Consumers find service to be positive, highlighting professional, efficient, and proactive support throughout... See more

Response time

Customers consistently note positive experiences with response_time, highlighting quick answers to emails and... See more

Customer service

Users describe positive interactions with customer service, highlighting knowledgeable, punctual, and... See more

User experience

People report positive experiences with user_experience, highlighting knowledgeable and reassuring support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The best experience with solicitors ever!! Our solicitor Millie was incredible! We didn’t start with her for our case but we’re so glad that it was transferred to her. With 2 failed sales and... See more

Rated 5 out of 5 stars

We were helped by Kirsti and Greg in the sale of our house in South East London and purchase of our new home in Kent. We were provided with an excellent service and couldn't have wished for more profe... See more

Rated 5 out of 5 stars

Charlotte, Megan and the rest of the team were superb for both the sale of our existing property and the purchase of the new one. They kept us up to date with significant events and all deadlines we... See more

Rated 5 out of 5 stars

I don’t have enough words to thank Adam, Carys, Nathan and the whole team at Knight Richardson for their incredible work and dedication to our case. As first-time buyers, we felt completely supported... See more


Company details

  1. Conveyancer
  2. Real Estate Attorney

Written by the company

It is appreciated that each client has different needs in every transaction. Our service is tailor made to cater for a wide range of clients. At no stage will we adopt a “one match fits all” approach. Our systems and modern practices make us a market leader in the industry. Technology and constant development is paramount to our business objectives without compromising the traditional and compliance aspects of the profession. Our core values place the foundations of a successful business on the premise of building strong relationships. We value client retention. If you use of our services, it is our intention to ensure that you use us again should the need arise. This is at the heart of our service. This underpins our core values. We ensure that clients are kept updated throughout the transaction. In addition, we proactively chase all parties to a transaction to ensure that we can deliver on clients expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

630 reviews

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No recent history of asking for reviews

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4.8

All reviews

(630)

118 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellence Service

I can not praise Knight Richardson for how professional their employees are. We were assigned James Fawthrop to help with the sale of our house and it all went really smoothly.

We hardly had any questions to answer from our Buyers because James was able to answer most of them without any feedback from us. If we ever didn’t understand anything, he took the time to explain everything to us.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

We bought our first home through the…

We bought our first home through the help of Hasan at Knight Richardson and he made the whole process seem so easy. We were updated with every step and made at ease when we had any enquiries or concerns. He worked so efficiently to the point where we questioned if he ever had a day off! Haha. Would recommend and would use them again in future if ever needed.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Aimee and Kristian are amazing

Their communication has been outstanding, and they are always quick to respond to any questions or requests.

Their emails are clear, professional, and informative, ensuring that I am kept up to date at all times. Both Aimee and Kristian are approachable, helpful, and always willing to go the extra mile to assist. They work well together as a team and have made the whole process smooth and straightforward so far.

I have been very impressed with the support, responsiveness, and professionalism they have shown, and I would highly recommend them based on my experience so far.

31 May 2026
Unprompted review
Rated 5 out of 5 stars

Great Service All Round!

Great service from Kirsti Rook and Greg Taylor. I faced delays outside of the solicitors control however they both pushed beyond the limits to ensure completion on the property - especially Kirsti. From the beginning Kirsti and Greg were very professional, responsive and were very helpful as this was my first property.

Thank you again!

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Sale and purchase in only 2 months!

Managed to complete both a sale and a purchase in what felt like record time once the chain was set, ~2 months thanks to the quick actions and fast responding nature of Hasan.

I’m not surprised based on the recommendation I had and the reputation they hold, and I’ll be more than happy to pass the word on for anyone I know who needs a conveyancer.

Hasan was attentive, paid close attention to detail and when the pressure was on, he and Knight Richardson acted with calmness and precision. Easiest review I’ve ever had to leave, thanks to everyone at KR

22 May 2026
Unprompted review
Rated 1 out of 5 stars

Worst conveyancing experience I’ve had in 25 years

My experience with this firm was extremely poor. Our buyer instructed them, and what should have been a straightforward, chain‑free sale ended up taking around six months. In my view, many of the delays came from the way this firm handled the process.
On the day we were finally meant to exchange, they asked us to pay £150 for indemnity insurance which, based on the information we had, did not appear to be necessary. We declined. They also requested that we cover part of the lease period that would apply after the buyer owned the property, which we did not agree to.
As a result of the delays and additional requests, the process ended up costing us a significant amount of money in knock‑on expenses.
This was, in my opinion, the worst experience I’ve had with a solicitor in 25 years of buying and selling property. Based on my experience, I personally would not choose to proceed with a sale if this firm were acting for the other side again.

15 May 2026
Unprompted review
Knight Richardson logo

Reply from Knight Richardson

Thank you for taking the time to leave us a review. As you have stated we did not act for you in any matter. Communication is actioned and responded to within 5 working days on all matters. We do pride ourselves on our high standards of customer service and feedback; we have remained constantly high in our review scores on both Trustpilot and Google since opening in 2019. Any service level liabilities would lie with your solicitor and not ourselves, any communication in this regard would need to be directed to your legal representation.

Rated 5 out of 5 stars

As first time buyers we were quite…

As first time buyers we were quite nervous about the process but felt like our solicitor really helped us. He answered phone calls and emails answering all my questions and explains what needed to be done clearly and kept us updated through the whole process.
I would definitely use them again and recommend them to others.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

I worked with Afra Khan on my house…

I worked with Afra Khan on my house purchase and she was an absolute delight from start to finish! She gave me a really reassuring human touch to the process and was always at the end to the phone if I needed to ask questions! Would definitely use her again!

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

We had a great experience with Knight Richardson throughout the entire purchase process of our new home.

The team was professional, responsive, and very supportive at every stage. Communication was always clear, and they kept us updated throughout the transaction. Even when additional documents and final checks were required, everything was handled efficiently and professionally.

A special thank you to Nimaat, Isaac, and the whole team for their hard work and assistance in making the process smooth and successful.

We truly appreciate all your support and would highly recommend Knight Richardson to anyone purchasing a property.

Thank you again!

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Knight Richardson were fantastic…

Knight Richardson were fantastic throughout both or selling and buying (simultaneous) experience.

Big shout out for Abdul who dealt with the case throughout and made sure everything was dealt with efficiently.

Highly recommend Knight Richardson!

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Very good conveyancing service

Very good conveyancing service, competitively priced. They did a brilliant job for a sale and a separate purchase. Shout out to Abdul, who was a total star, protecting my interests as a buyer and dealing with everything quickly and efficiently. I was very happy with their services and would use them again. Recommend.

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Efficient and Professional

We have used KR twice now and both times we were impressed with the service. Shout out to Nathan Gill who completed our latest case with a calm, courteous manner always answering any queries. We will certainly use KR again in the future.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

I would like to say many thanks to Afra…

I would like to say many thanks to Afra Khan from Knight Richardson Solicitors. Afra was very professional, knowledgeable and efficient. This is first time I have used the company, and I cannot fault them at all. From the first point of contact, Afra was helpful and efficient. She kept me updated throughout the process and completed exactly when we wanted. She delivered to high standard and fair price for the work completed. I would highly recommend the company and especially Afra who is second to none. Afra is credit to Knight Richardson company. Thank you Afra once again!

1 May 2026
Unprompted review
Rated 5 out of 5 stars

We had an excellent experience with…Nimaat and Showaib

We had an excellent experience with Knight Richardson, particularly working with Showaib and Nimaat. From start to finish, they were incredibly helpful, professional, and supportive throughout the entire process. Their communication was outstanding — they kept us regularly updated and were always quick to respond to any queries we had.

No issue was ever left unresolved; everything was handled efficiently and with great attention to detail, which gave us real peace of mind. We always felt confident that we were in safe hands.

We wouldn’t hesitate to recommend Knight Richardson, especially Showaib and Nimaat, to anyone looking for reliable and dedicated solicitors.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Really happy with the service

Really happy with the service I received during my property purchase. The team were supportive throughout the whole conveyancing process and kept things moving smoothly. Would recommend.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Stellar

Firstly, the whole team at knight Richardson have been great, efficient and incredibly honest and clear about the progress. I want to give extra credit to Hasan, who was the main case handler for us all the way through, and I can’t praise him enough, always over delivering and never over promising and I never had to chase him once. I feel as though Hasan genuinely cared about us as people and customers and I have no doubt that the rest of the employees are the same, even down to the owners of the business who were also pleasure to deal with, given the complexity of our case and the difficulty of the sellers, I can’t recommend them enough.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

I honestly can’t recommend Isaac and…

I honestly can’t recommend Isaac and Nimaat highly enough. As a first-time buyer, the whole process can feel quite overwhelming, but they made everything so much easier from start to finish.

They were both incredibly professional, responsive, and always on the ball. Everything was handled in a timely manner, and I always felt kept in the loop throughout. Any time I had a question or needed support, they were easy to reach and more than happy to help, which made a huge difference.

Their level of service has been nothing short of 5-star. I’m really grateful for all their help in getting my first home over the line, and I’ll definitely be looking to use them again for any future transactions.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Worth so many more stars.

Knight Richardson solicitors were recommended by the estate agent dealing with my property purchase. Unlike my experience with another firm which I won’t name, Knight Richardson were top drawer from start to finish and managed to complete within 5 weeks. I would like to give special praise to Nimaat Kausar who kept me posted every step of the way, always patient and helpful. Highly recommended without hesitation.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Top class, efficient service

I can’t thank Knight Richardson enough for their support during our house sale and purchase of our new home. We had a particularly lengthy and challenging chain, but our solicitor Hasan Ali was top class. I would highly recommend this firm and will be using them in the future.

1 April 2026
Unprompted review

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