Knight Richardson Reviews 

631
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 139 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely professional, approachable, and always ready to answer any questions promptly. Consumers note that the overall service is smooth, highly efficient, and makes property purchases feel much less stressful from start to finish. People mentioned that communication was clear, ensuring they remained fully informed throughout every single step of the process. Some reviewers were not happy with the service, mentioning slow communication, poor responses, and unexpected delays during their property transactions. A few individuals also shared frustration about having to constantly chase for updates and experiencing difficulties when trying to get timely assistance.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as highly professional,... See more

Service

Consumers find service to be positive, highlighting professional, efficient, and proactive support throughout... See more

Response time

Customers consistently note positive experiences with response_time, highlighting quick answers to emails and... See more

Customer service

Users describe positive interactions with customer service, highlighting knowledgeable, punctual, and... See more

User experience

People report positive experiences with user_experience, highlighting knowledgeable and reassuring support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The best experience with solicitors ever!! Our solicitor Millie was incredible! We didn’t start with her for our case but we’re so glad that it was transferred to her. With 2 failed sales and... See more

Rated 5 out of 5 stars

We were helped by Kirsti and Greg in the sale of our house in South East London and purchase of our new home in Kent. We were provided with an excellent service and couldn't have wished for more profe... See more

Rated 5 out of 5 stars

Charlotte, Megan and the rest of the team were superb for both the sale of our existing property and the purchase of the new one. They kept us up to date with significant events and all deadlines we... See more

Rated 5 out of 5 stars

I don’t have enough words to thank Adam, Carys, Nathan and the whole team at Knight Richardson for their incredible work and dedication to our case. As first-time buyers, we felt completely supported... See more


Company details

  1. Conveyancer
  2. Real Estate Attorney

Written by the company

It is appreciated that each client has different needs in every transaction. Our service is tailor made to cater for a wide range of clients. At no stage will we adopt a “one match fits all” approach. Our systems and modern practices make us a market leader in the industry. Technology and constant development is paramount to our business objectives without compromising the traditional and compliance aspects of the profession. Our core values place the foundations of a successful business on the premise of building strong relationships. We value client retention. If you use of our services, it is our intention to ensure that you use us again should the need arise. This is at the heart of our service. This underpins our core values. We ensure that clients are kept updated throughout the transaction. In addition, we proactively chase all parties to a transaction to ensure that we can deliver on clients expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

631 reviews

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No recent history of asking for reviews

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Typically replies within 24 hours

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4.8

All reviews

(631)

118 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

How selling a house should be

How selling a house should be. Swift. Efficient, and straight forward. We dealt with Hasan who was a pleasure to deal with. Explained all documents to us and communicated immediately when we had questions to ask. I highly recommend Knight Richardson for all your conveyancing requirements. 5 stars.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

House sale

Greg and Kristi arranged our house sale, it went through smoothly. We were very happy with their service.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service and consummate…

Fantastic service and consummate professionals from beginning to end. Made what could have been a slog into a smooth service, keeping me informed each step of the way, cannot recommend highly enough!

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

I am a mortgage broker and instructed Knight Richardson (KR() on behalf of my client who is a first time buyer. The client desperately needed to agree a completion date for no later than 30th January 2026. I called and spoke to Isaac Chowdhury , a director at KR, Isaac promised to personally manage the conveyancing process through to legal completion going forward and he did just that and a completion date is now agreed for 30th January 2026. Excellent response to a request to expedite the conveyancing process, excellent communications.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Adam Was Great

Adam Was Great. Purchased my house through them. Found them extremely helpful and answered my queries with no hesitation. Will definitely use again and recommend them to anyone in the market.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

My experience with Knight Richardson…

My experience with Knight Richardson has actually totally changed my opinion on conveyancers …recommended by my estate agent I was completely confident from day one of talking with Hasan Ali who represented my and my house sale. Excellent communication by phone and email , timely responses and I never had to chase anything …. Very quick sale and if I missed anything they were very quick check up that I had received the information. I would definitely use them again if I sell or buy another home, Thank you for your diligence and hard work

19 December 2025
Unprompted review
Rated 1 out of 5 stars

Review scores have changed a lot since…

Review scores have changed a lot since our experience! Strange! This company represented our first buyer, and they cost us thousands in indemnity policies for ridiculous reasons, and then they scared our buyer off by telling them they wouldn't get a mortgage because they couldn't figure out who owned the roads around the property. Strange because there are houses selling all the time, even our solicitor was gobsmacked. Anyway worked out for the better as sold for more after. Be aware!!

16 October 2025
Unprompted review
Knight Richardson logo

Reply from Knight Richardson

Thank you for taking the time to leave us a review. Unfortunately we have no record of you on our system. We do pride ourselves on our high standards of customer service and feedback; we have remained constantly high in our review scores on both Trustpilot and Google since opening in 2019. To enable us to locate the matter we would appreciate some further information with regards to the transaction you state you were involved in. If you could email info@knightrichardson.co.uk.

Rated 5 out of 5 stars

The best experience with solicitors…

The best experience with solicitors ever!!

Our solicitor Millie was incredible! We didn’t start with her for our case but we’re so glad that it was transferred to her.

With 2 failed sales and being in a chain for 8+ months, her consistent approach and diligence and clear communication really helped keep our stress at bay.

If ever you work with Knight Richardson, you won’t be disappointed if you work with Millie. She gets the job done and gets it done well!!

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Nathan was excellent!

Nathan was fantastic. The key thing for us was that our solicitor was responsive and contactable and Nathan was very much this. We could always speak to him when needed and he was excellent at keeping us up to date with the progress on both our sale and our purchase. We were really grateful for his time and effort during what was an incredibly stressful time. I cannot recommend him highly enough.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

House Sale

We recently sold our house through knight Richardson & Millie did a great job! Everything was handled quickly & efficiently & nothing was ever to much trouble. Would highly recommend 😊

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommended conveyors

I recently used Knight Richardson for both the sale of my previous property and the purchase of my new home, and I couldn’t be more impressed with their service. From start to finish, they acted with the highest level of professionalism, keeping me informed at every stage and ensuring the process ran smoothly.

A special thank you to Adam, Rachel, Megan, and James, who were all outstanding throughout the process. They patiently answered all of my queries, no matter how small, and always took the time to explain things clearly. What really stood out was their continued support even after completion — they have been just as responsive and helpful with my follow-up questions as they were during the transaction itself.

I felt reassured throughout the entire process, and their dedication made what could have been a stressful experience feel straightforward and manageable. I would highly recommend them to anyone looking for reliable, professional, and approachable solicitors for their property needs.

7 January 2025
Unprompted review
Rated 5 out of 5 stars

Knight Richardson was recommended by my…

Knight Richardson was recommended by my mortgage broker and a friend who also used them. I've got friends who all have the usual horror stories of not being able to get a hold of their solicitor or waiting ages for a reply, but Knight Richardson were great. Even the estate agent acknowledged this. The portal they use also kept me up to date so I knew what stage things were at without asking. Good price and all quite straight forward. Buying a new place can be quite frustrating, but on this occasion, none of my issues were to do with the conveyance part.

4 December 2025
Unprompted review

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