Kinetico UK Limited Reviews 

Reese let me know a 2 hour slot for when he would arrive the day of the appointment. It wasn’t good news as a part needed replacing. Otherwise he was professional and explained everything. He left the area tidy. A good experience.

We had Charlie visit us for a service after our (very old) water softener was overflowing. While here, we also asked about water purifiers.

Charlie was professional throughout and clearly knowledgable about both the softener and water purifier. He took the time to talk us through options for both, and at no point did we feel like it was a forced sales pitch.

After deciding to make a commitment, we requested that it be Charlie specifically that is the one to return and install / change, given our positive experience and confidence that the return visit would yield similar results.

Hannah from central, when speaking to them over the phone, was also very professional.

Cheers Charlie / Hannah

Excellent new install of water softener.
Charlie was courteous and very efficient.
He also explained everything he was doing.

Has my water softener system been serviced today by Reece.Found the issue (cracked valve) and replaced. System now fine so first class job

Rees gave our system a very comprehensive service. Very professional. Highly recommended engineer and company

Reece carried out my annual service today. He kept me updated on what time he’d arrive and was polite and personable. He carried out the job efficiently and left no mess

Reece has been to do the annual service on my water softener today. As last year, he texted early this morning to give an estimated time of arrival, he was punctual and very polite during his visit. He did a brilliant job in servicing the water softener and identified a couple of issues which he fixed without the need for replacement parts. Thanks Reece.
Phil

Very friendly and professional people who install the system. Specially Charle and Brain who came back to recheck the system did a fantastic job. Really recommend the people and the Kinetico as a water softener system.

Water softener had its first service today, Reese was very professional, knowledgeable and respectful and really credit to Kinetico.
In the past have always had electric driven softener, but the new one works on water used,I wasn't sure how it worked,I asked Reese and he spent time to explain, he also sorted out the kink in the overflow pipe.
Very happy with service would not hesitate to recommend.
Again thank you Reese.

Has my water softener system been serviced today by Reece. He tested the whole system and found that an issue related to calibration was set too low during the initial installation. He talked me through the findings in a simple way, as well as carried out the necessary tests to set the correct calibration for the system.
Excellent service, keep it up Reece!!

Charlie was polite and professional, clean and tidy, and did a great job

Reece was absolutely helpful and professional in his work and advice, thank you

Charlie was great a real asset to your company. He knew his product and explained our issues and how to solve them. We've ordered a new machine and look forward to another 10 + trouble free years.

Very good experience. Charlie explained the issues with our current system and the work needed. He arranged for the follow up visit on the spot.

Reece visited today, second year of servicing and is friendly and thorough and most helpful.
We appreciate Kinetico’s advisors at helpline centre, knowledgeable and friendly. Great water softener and service.

I have purchased Kinetico Kube One and it developed a fault. It sometimes can happen to any device. What was most important is that Kinetico picked up warranty job quickly and resolved issue without problem. Big thanks to Connor and Reece, who identified an issue and replaced the faulty part.
I definitely can recommend Kinetico Water Softeners. Now when everything works, they are very efficient devices!!
Keep up great work!

New unit fitted today to replace very old previous of different make. Thomas fitted it in a timely and very tidy manner. Explained any questions I had and was a very pleasant chap with a professional approach. An asset to your company that you need to keep hold of !

Charlie and Ryan visited, very polite with great product knowledge, definitely recommend Kinetico softeners, they couldn’t be more helpful and answered all our questions

Great customer service always willing to help and great prices very competitive

Len was fantastic and very efficient in resolving our issues.

Great communication, quick, easy and professional