Reece has been to do the annual service on my water softener today. As last year, he texted early this morning to give an estimated time of arrival, he was punctual and very polite during his visit.... See more
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Kinetico is a world-leading manufacturer of high quality domestic and commercial water softeners. We invented the non-electric, twin tank water softener and continue to lead the world today. Our water treatment units have been installed at Buckingham Palace, Savoy hotel, NHS hospitals, Thames Water as well as thousands of homes around the country.
Contact info
Bridge House, Chandlers Way, Park Gate Business Centre,, SO31 1FQ, Southampton, United Kingdom
- 0800 056 8686
- info@kinetico.co.uk
- kinetico.co.uk
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Excellent visit from Charlie
Excellent visit from Charlie. Great skills and ability to explain the problem.
Friendly engineer…
Reece was a very reliable and friendly engineer.
Arrived at arrange day and time.
System Service
Our system was serviced today by Reece. He was very polite and efficient. The work was completed in a timely manner and Reece walked me through his findings in a very clear and understandable manner. Highly recommend.
Rhys/Reece arrived promptly at just…
Rhys/Reece arrived promptly at just after 08.00 and was polite, efficient and extremely helpful. Thank you. 👍
Service of Faulty Softener
My engineer, Reece, contacted me to let me know his arrival time and was prompt, In spite of working in direct sunshine, on the hottest day of the year, he was happy, polite, helpful and communicative throughout the service. He explained the issue, changed a faulty party and adjusted the calibration of salt usage.
Excellent service
The engineer arrived on time for the service. He was very passionate and took the time to answer all my questions, providing all the necessary details. He left the place nice and clean. Excellent service!
Excellent service from Charlie
Excellent service from Charlie. Called before hand. Had a great attitude. Was very thorough with his service. Tested the water for hardness. All working great.
Charlie help me did the wonderful…
Charlie help me did the wonderful service job.
Charlie from Kinetico
Charlie, the engineer, informed his ETA, arrived punctually and was both professional and helpful
Great Service
Reece came to service our softener today. I had a couple of concerns / queries that he checked thoroughly without hesitation. He was polite and efficient. Great service!
Charlie was excellent
Charlie was excellent, polite and informative. Diagnosed and serviced our kinetico Softener. Also shortened the overflow pipe which was too long.
Professional service representative
Our Kinetico water softener was serviced today. Reece arrived at the scheduled time, was professional with his approach and explained clearly what action is required.
It is apparent that a regular service is recommended for these devices.
Excellent service provided by Charlie…
Excellent service provided by Charlie when he came to install a new Kinetico premier compact water softener. He answered all my questions and helped me register and setup the warranty.
Friendly, efficient and knowledgeable. Great job
Reece came to check out an issue with our softener yesterday. Very happy with the service provided. He sent a text message earlier that day with a 2 hour time window and arrived bang in the middle. The problem was found, explained fully and fixed (fingers crossed). Very happy. Wouldn’t hesitate to contact Kinetico in future. Great job. I also appreciated the use of shoe covers!
Thomas installed a replacement water…
Thomas installed a replacement water softener unit, he was quick, thorough & polite
Charlie
Today my old water softener replaced with the new one. Charlie was very friendly and polite. He completed the service professionally and explained the things clearly. Done a good job.
Efficient service and offer to adjust…
Efficient service and offer to adjust placement to maximise space
Charlie provided the best service! Thank you!
Charlie was on time for the visit and did a very good job. He also gave me very clear and easy to follow instructions on how to use my water filters in the best way. Thanks a lot Charlie! I would definitely recommend this company!
Charlie called me this morning and gave…
Charlie called me this morning and gave me an ATA for his arrival and arrived exactly in time. Charlie has been a few times and made me feel at ease, he is a hard a worker and dedicated to his work. Charlie has always done a good job and answered all my questions with great detail and he has very good knowledge.
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