Absolutely first class !! Found kershkicks at Christmas now onto my fourth order for my grandson he loves the fact that I order and pay of course lol .. and he’s get to pop into town and collect . Onl... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent customer service, I had a issue with the courier company, Sarah resolved this for me quickly, her communication skills are high standard and quickly put me at ease, excellent people to deal... See more
Company replied
Shopped with Kersh Kicks for a while now, bought multiple shoes, pieces of clothing and accessories from them. The quality of the item is always exactly as described, the shipping is very fast and e... See more
Have bought multiple items from Kershkicks on eBay livestreams. Host Callum, always engaging and describes and shows the products clearly on screen and responds to buyers queries realtime or follows... See more
Company replied
Company details
Written by the company
KershKicks, founded by brothers Sam and Ben Kersh in August 2019, is a premier Buy-Sell-Trade sneaker store with locations in Manchester’s Northern Quarter, Liverpool, and Glasgow's Italian Centre. Today, KershKicks has become a key player in the UK's sneaker and streetwear scene, known for its carefully curated, 100% authentic range of rare and exclusive sneakers. Catering to a loyal customer base, including Premier League footballers and UK rappers, KershKicks offers a unique shopping experience for sneaker enthusiasts. Whether you're looking to buy, sell, or trade sneakers, their expert team is dedicated to helping you find the perfect pair from their extensive collection.
Contact info
United Kingdom
- kershkicks.co.uk
4.4
Excellent
283 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super fast delivery!
Super fast delivery of a genuine Labubu. Easy first time ordering and will be making further purchases. Highly recommend this website!
13 June 2025
Unprompted review
Reply from Kershkicks
Thanks a lot, Marilyn! We're thrilled your first order went so smoothly and that you’re happy with the genuine Labubu. Can’t wait to serve you again soon! 💚📦
Happy customer
Great tracking , fast communication and excellent delivery. Will definitely purchase from you again. Thanks 😁
8 June 2025
Unprompted review
Reply from Kershkicks
Thanks so much, Samantha! We're really glad the tracking, comms, and delivery hit the mark 🙌 Can’t wait to have you back for another order soon! 😄
Absolutely great company
Absolutely love this company and the products they sell. Got two trainers in a space of a week last month. And now in got a new pair again. Literally have no problems with them at all. Definitely my No.1 place to buy trainers
6 June 2025
Unprompted review
Reply from Kershkicks
Thanks a lot, Julian! We’re buzzing to be your No.1 spot for trainers — glad everything’s been smooth and you're happy with the pairs! Appreciate the continued support 🙌👟
My daughter has really gotten…
My daughter has really gotten interested in the Labubus! So after days and hours of sitting on TikTok lives trying to secure one. I gave up and ended up buying some else where! I came across Kershkicks and they’ve been absolutely amazing! Delivery is fast and straight forward. The Labubus are genuine/real popmart products/items. Really happy with our Labubus! Very good and will definitely use this again I’ve placed a few orders now haha 🙈
Thanks KershKicks!!! 10/10
6 June 2025
Unprompted review
Reply from Kershkicks
Thanks so much, Neave! We're buzzing to hear your daughter’s loving the Labubus and that we could save you from the TikTok live stress! 🫣 Always here with the real deal — appreciate the repeat orders and support! 💚
Top service, quality gear
Ordered Sunday night, came Tuesday – can’t fault that. Proper fast delivery and the shoes came boxed nice. Quality’s spot on, fit perfect, and good range of trainers, deffo ordering again.
3 June 2025
Reply from Kershkicks
Appreciate you, John! Buzzing to hear the delivery was spot on and the trainers hit the mark. Thanks for the support — we’ll be ready for your next order! 👟💥
brilliant service no complaints
absolutely brilliant my youngest girl has fallen victim to the latest labubu craze bought one from kershkicks paid £5 delivery fee 3 to 5 days it came next day the genuine real deal will defo order again
30 May 2025
Unprompted review
Reply from Kershkicks
Thanks so much, Anna! We're so glad your daughter loved her Labubu and that it arrived even quicker than expected. Appreciate the support and look forward to your next order! 😊🎁
Great Labubu doll selection
Was looking for a labubu doll and the guys were so helpful in explaining all the different ‘models’ and prices - helping me make the right purchase!!
They were also explained they stock smaller sizes in trainers too - so il be returning for kicks soon
24 May 2025
Unprompted review
Reply from Kershkicks
Thanks so much for the kind words! We're glad we could help you choose the perfect Labubu doll and let you know about our smaller trainer sizes. Looking forward to seeing you again soon for some kicks! 👟😊
Ordered two seperate items from…
Ordered two seperate items from Kershkicks. First one left outside my door and missing when i arrived home. Second item next day also left outside my front door not there when i arrived home. I e mailed first item missing and took three days to reply. Also advised about second item. I was sent a photo (proof of delivery) of said items outside my front door. Still awaiting any kind of outcome nearly two weeks after . I would appreciate some kind of resolution
24 May 2025
Unprompted review
Reply from Kershkicks
Hi Lesley, thank you for your feedback. We can confirm your orders were dispatched well within the delivery window, and our investigation showed the courier left the items in a safe place. As soon as we became aware of an issue, we offered a replacement at your convenience (as noted in our email correspondence with you) and arranged next-day delivery at our own expense to resolve this as quickly as possible. While the delivery process is handled by DPD, we’ve done everything we can on our side to assist and ensure a resolution for you.
Reply from Kershkicks
Thanks so much, Josh! Big love to you for shouting out our Glasgow team — they’ll be buzzing to hear this 🙌
– Team KershKicks
Very impressed with how regular they…
Very impressed with how regular they get great used sneakers with most of them at amazing prices compared to the new versions. Overall really good selection of clothing too! Will not stop ordering from here :)
15 May 2025
Unprompted review
Reply from Kershkicks
Thanks so much for the great review, Stephan! We’re buzzing to hear you’re loving the selection and prices. Appreciate the continued support 🙌 – Team KershKicks
Cancelled order still delivered and…
Cancelled order still delivered and charged unable to return as order number does not exist and company do not reply
12 May 2025
Unprompted review
Reply from Kershkicks
Hi Ann, we're really sorry to hear this. I’ve checked our emails and can confirm that our returns team replied to you promptly. We apologise for the failure to cancel the order in time, but we’re more than happy to offer a free refund—please contact us at returns@kershkicks.co.uk and we’ll get it sorted right away.
— The KershKicks Team
Avoid!!!!!
I purchased a pair of trainers on the 6th of may. I still have not received them, they haven’t even been dispatched. I have contacted them several times and still had no reply. Avoid this company!!!! I will be taking this further.
6 May 2025
Unprompted review
Reply from Kershkicks
Hi Michelle,
As explained in our email correspondence, there was a delay with DPD, our third-party courier, which unfortunately was out of our control. As soon as the issue was resolved, we dispatched your order immediately — just a couple of days outside the original delivery window.
We did dispatch your order within the correct timeframe on our end, and as a gesture of goodwill, we also refunded your shipping costs.
Kershkicks Team
I have placed an order on 4th of May…
I have placed an order on 4th of May and the money left my husband's paypal account. I contacted you, with the order number and no respond so far. I don't have any tracking nuber nor confirmation that you have sent it out for delivery. I would appreciate your reaction.
Please note I have send you an email directly with my order number! We are still waiting for the tracking number
4 May 2025
Unprompted review
Reply from Kershkicks
Hi Nevenka, we're really sorry for the delay and any concern caused. Your order is on its way—there was a slight delay as it’s an international shipment. The item was sent within the 3–7 working day window selected at checkout, but international orders can sometimes face delays beyond our control. We've now updated your tracking, and your item should be with you as soon as possible.
— The KershKicks Team
Fast delivery great price
Purchased a pair of trainers on Wednesday afternoon for 3-5 day delivery , received a tracking confirmation via email less than an hour later and the parcel arrived Thursday morning via DPD. The shoes were perfect. Thanks
17 April 2025
Unprompted review
Reply from Kershkicks
Thanks so much, Stewart! Buzzing to hear the shoes arrived so quickly and that you’re happy with them. Appreciate the support!
Great experience but and selling to the…
Great experience but and selling to the store as always
18 April 2025
Unprompted review
Reply from Kershkicks
Thanks so much, Nathan! Always a pleasure having you sell to the store – we really appreciate your continued support! 👊
Would highly recommend
First time ordering from this company and would highly recommend. Very fast delivery, ordered on Saturday and trainers came on Tuesday, and they have very good communication. Would order from them again.
15 April 2025
Unprompted review
Reply from Kershkicks
Thanks so much, Kirsten! We're really glad your first experience with us was a smooth one — hope you love the trainers and we look forward to your next order!
Great service from Glasgow store
Really helpful service from the Glasgow store. Got my son his blue Yeezy sliders with next day delivery.
14 April 2025
Unprompted review
Reply from Kershkicks
Thanks so much, Valerie! We're glad to hear you had a great experience at our Glasgow store and that your son loves his Yeezy slides. Hope to see you again soon! 👟
Ordered on 4th april had no…
Ordered on 4th april had no confirmation about delivery status says unfulfilled
4 April 2025
Unprompted review
Reply from Kershkicks
Thank you for your review, and apologies for the slight delay with your order.
We completely understand how frustrating delays can be, but we're glad we were able to get the item out to you as soon as the issue was brought to our attention. We always aim to sort things quickly and appreciate your patience and understanding.
Made to feel welcome in-store and the…
Made to feel welcome in-store and the people couldn't be more helpful in helping you find the trainees you want
13 April 2025
Unprompted review
Reply from Kershkicks
Thanks so much, Gregor! We're really glad you felt welcome in-store and that our team could help you find exactly what you needed. Appreciate your kind words!
Glasgow store
I visited the Glasgow store today and I would highly recommend a visit. Staff were very friendly, the store had a great selection of stock and I enjoyed having a chat with them. Overall a 10/10 experience.
10 April 2025
Unprompted review
Reply from Kershkicks
Thanks so much for the great review, Aaron! We're glad you had a 10/10 experience at our Glasgow store — the team will be buzzing to hear this. Hope to see you again soon!
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