The booking process was very efficient and quick. Our surveyor, Jamie was very friendly and clear in his explanation of the process. The report was completed in great detail in a short space of time... See more
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Our surveyors are well-respected, experienced members of The Royal Institution of Chartered Surveyors (RICS), having worked as Chartered Surveyors in the residential and commercial property industry for over 115 years collectively within the Yorkshire region. Because we are local, we have an in-depth understanding of the property market and can confidently advise on the condition of all types of properties, and make accurate market valuations based on the breadth of our experience. Our local knowledge extends across Yorkshire. We work with clients with properties of all sizes, ages and conditions. Over many years, we have worked with a large number of clients to help them make informed decisions about property purchases. Repeat business is one of our strengths and a true measure of customer satisfaction, which is achieved through high levels of customer service. 💜
5 Rydal House, HG11ND, Harrogate, United Kingdom
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Thank you so much to the Amazing Team at Kempston-Parkes. I was recommended to book a RICS Market Valuation with Andrew at Kempston-Parkes and I am so glad I did.
Shona was lovely in the office and very efficient and quickly sorted an appointment to suit me. Andrew was great and very knowledgeable, thorough and clear so I could understand how the process works.
They provided a speedy service and my Report was ready within days and I was very grateful as I needed it quickly. The Team went above and beyond.
I would highly recommend the Team at Kempston-Parkes, Harrogate and thank you once again.

Reply from Kempston-Parkes Chartered Surveyors
Very poor service given by this organisation. They seem out of touch with the market and very detached. Refuse to handle any complaints. Avoid and suggest use someone else.
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