The booking process was very efficient and quick. Our surveyor, Jamie was very friendly and clear in his explanation of the process. The report was completed in great detail in a short space of time... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Required a survey of a potential new property before purchase. Kempston-Parks provided clear and precise information of what they could provide, and the costs involved. They carried out that survey on... See more
Company replied
Delighted with the professional service carried out on a L2 survey and drone. We appreciated Nick’s phone call almost immediately after he completed the work. He outlined the main points and it was gr... See more
Company replied
I booked a level 2 survey and this was carried out very swiftly indeed. I received a call from the surveyor after their visit where they provided a brief overview which I found very helpful and reass... See more
Company replied
Company details
Written by the company
Our surveyors are well-respected, experienced members of The Royal Institution of Chartered Surveyors (RICS), having worked as Chartered Surveyors in the residential and commercial property industry for over 115 years collectively within the Yorkshire region. Because we are local, we have an in-depth understanding of the property market and can confidently advise on the condition of all types of properties, and make accurate market valuations based on the breadth of our experience. Our local knowledge extends across Yorkshire. We work with clients with properties of all sizes, ages and conditions. Over many years, we have worked with a large number of clients to help them make informed decisions about property purchases. Repeat business is one of our strengths and a true measure of customer satisfaction, which is achieved through high levels of customer service. 💜
Contact info
5 Rydal House, HG11ND, Harrogate, United Kingdom
- 01423789111
- office@kempston-parkes.co.uk
- kempston-parkes.co.uk
4.8
Excellent
86 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Efficient Team and Excellent friendly…
Efficient Team and Excellent friendly service
22 October 2025
Unprompted review
Reply from Kempston-Parkes Chartered Surveyors
Thank you so much for taking the time to leave a review.
We truly appreciate your feedback and are thrilled to hear that you had a positive experience working with us, we will ensure it is shared with the team.
Your support means a lot, and it helps others know what to expect when they’re looking for a Chartered Surveyor
Warm regards,
Kempston-Parkes
Jamie was very efficient
Jamie was very efficient and informative with regards to our survey he also called me after he had completed the survey which was very helpful
16 October 2025
Unprompted review
Reply from Kempston-Parkes Chartered Surveyors
Thank you so much for taking the time to leave a review.
We truly appreciate your feedback and are thrilled to hear that you had a positive experience working with us, we will ensure it is shared with Jamie.
Your support means a lot, and it helps others know what to expect when they’re looking for a Chartered Surveyor
Warm regards,
Kempston-Parkes
Excellent Service…
Andrew was quick to respond on the day with a verbal report back, followed by a prompt in depth written survey report. He also supplied a list of recommendations regarding tradesmen for any remedial work required. Andrew was very knowledgeable, professional and friendly. Excellent service. Thank You
14 October 2025
Unprompted review
Reply from Kempston-Parkes Chartered Surveyors
Thank you so much for taking the time to leave a review.
We truly appreciate your feedback and are thrilled to hear that you had a positive experience working with us, we will ensure it is shared with Andrew.
Your support means a lot, and it helps others know what to expect when they’re looking for a Chartered Surveyor
Warm regards,
Kempston-Parkes
Very efficient
Very efficient scheduling, exceptional communication from knowledgeable surveyor and support staff. Very pleased with the service. Highly recommended.
23 September 2025
Unprompted review
Reply from Kempston-Parkes Chartered Surveyors
Thank you so much for taking the time to leave a review.
We truly appreciate your feedback and are thrilled to hear that you had a positive experience working with us, we will ensure it is shared with Andrew.
Your support means a lot, and it helps others know what to expect when they’re looking for a Chartered Surveyor
Warm regards,
Kempston-Parkes
House survey Level 2…
Jamie the surveyor who carried out the survey on the property I am purchasing, very kindly rang me & informed me of a few things that needed checking out at the property. He was most helpful as were my dealings with the company. I would recommend them
23 September 2025
Unprompted review
Reply from Kempston-Parkes Chartered Surveyors
Thank you so much for taking the time to leave a review.
We truly appreciate your feedback and are thrilled to hear that you had a positive experience working with us, we will ensure it is shared with Jamie.
Your support means a lot, and it helps others know what to expect when they’re looking for a Chartered Surveyor
Warm regards,
Kempston-Parkes
Excellent
Excellent, professional and friendly service. Chris communicated well and was very helpful.
17 September 2025
Unprompted review
Reply from Kempston-Parkes Chartered Surveyors
Thank you so much for taking the time to leave a review.
We truly appreciate your feedback and are thrilled to hear that you had a positive experience working with us, we will ensure it is shared with Chris.
Your support means a lot, and it helps others know what to expect when they’re looking for a Chartered Surveyor
Warm regards,
Kempston-Parkes
A great service
A great service, and swift feedback given.
The appointment was booked quickly, and survey went ahead without any issues. We received a phone call the same day highlighting the main issues which were explained simply.
4 September 2025
Unprompted review
Reply from Kempston-Parkes Chartered Surveyors
Thank you so much for taking the time to leave a review.
We truly appreciate your feedback and are thrilled to hear that you had a positive experience working with us.
Your support means a lot, and it helps others know what to expect when they’re looking for a Chartered Surveyor
Warm regards,
Kempston-Parkes
Great Service.
The booking of the survey was very easy. The report by Nick told us everything we needed to know and we particularly appreciated his phone call after the survey to talk through his findings.
4 September 2025
Unprompted review
Reply from Kempston-Parkes Chartered Surveyors
Thank you so much for taking the time to leave a review.
We truly appreciate your feedback and are thrilled to hear that you had a positive experience working with us, we will ensure it is shared with Nick..
Your support means a lot, and it helps others know what to expect when they’re looking for a Chartered Surveyor
Warm regards,
Kempston-Parkes
10/10
Everyone at Kempston-Parkes made it easy as possible to arrange my survey. Quick and detailed which has helped massively. Would definitely recommend.
11 August 2025
Unprompted review
Reply from Kempston-Parkes Chartered Surveyors
Thank you so much for sharing your review.
We genuinely value your feedback and are delighted to know you had a great experience with our team.
Your support is incredibly important to us, and it also helps others make informed choices when searching for a Chartered Surveyor.
Kind regards,
Kempston-Parkes
Excellent customer service
We received excellent customer service from both Jamie & Shona, responding to all questions & queries with speed & efficiency. They were very accommodating when we were faced with tight timescales, carrying out & producing survey reports quickly & taking the time to advise critical information that was required to successfully purchase our property.
6 August 2025
Unprompted review
Reply from Kempston-Parkes Chartered Surveyors
Thank you so much for taking the time to leave a review.
We truly appreciate your feedback and are thrilled to hear that you had a positive experience working with us, we will ensure it is shared with Jamie and Shona.
Your support means a lot, and it helps others know what to expect when they’re looking for a Chartered Surveyor
Warm regards,
Kempston-Parkes
Excellent Service
Jamie, the surveyor was very polite, respectful, thorough and knowledgeable. He arrived on time and we received his report when he said would send it. Shona, who arranged the valuation, was friendly, helpful and very efficient and did exactly what she said she would too. I would recommend the company for valuation services.
22 August 2025
Unprompted review
Reply from Kempston-Parkes Chartered Surveyors
Thank you so much for taking the time to leave a review.
We truly appreciate your feedback and are thrilled to hear that you had a positive experience working with us, we will ensure it is shared with Jamie.
Your support means a lot, and it helps others know what to expect when they’re looking for a Chartered Surveyor
Warm regards,
Kempston-Parkes
Excellent experience from start to finish.
Excellent experience from start to finish on a Level 2 survey. Very professional and courteous. Reasonably priced and a thorough survey carried out. Phone call on the day of the survey to run through the main points and written report issued within 48 hours. Many thanks to Nick and the team.
13 August 2025
Unprompted review
Reply from Kempston-Parkes Chartered Surveyors
Thank you so much for taking the time to leave a review.
We truly appreciate your feedback and are thrilled to hear that you had a positive experience working with us, we will ensure it is shared with Nick and the team.
Your support means a lot, and it helps others know what to expect when they’re looking for a Chartered Surveyor
Warm regards,
Kempston-Parkes
2 Excellent Surveys
I have had 2 Surveys from Kempston-Parkes. I was a structural survey on my property and the second, a Level 2 Home Survey on a property I am purchasing. In both cases the quality of the reports was excellent and the surveyors clearly explained any issues and suggested solutions to any problems. I would not hesitate to recommend Kempston-Parkes to other people.
28 July 2025
Unprompted review
Reply from Kempston-Parkes Chartered Surveyors
Thank you so much for taking the time to leave a review.
We truly appreciate your feedback and are thrilled to hear that you had a positive experience working with us.
Warm regards,
Kempston-Parkes
Brilliant company to deal with
Brilliant company to deal with. Friendly and good communication. Would highly recommend
24 July 2025
Unprompted review
Reply from Kempston-Parkes Chartered Surveyors
Thank you so much for taking the time to leave a review.
We truly appreciate your feedback and are thrilled to hear that you had a positive experience working with us.
Warm regards,
Kempston-Parkes
The team delivered exactly what was needed
Jamie and the team delivered exactly what was promised as part of our home buyer’s report - when they said they would. He provided further updates and clarification on additional questions we had and gave the comfort we needed as our house purchase progresses.
5 June 2025
Unprompted review
Reply from Kempston-Parkes Chartered Surveyors
Thank you so much for taking the time to leave a review.
We truly appreciate your feedback and are thrilled to hear that you had a positive experience working with us, we will ensure it is shared with Jamie and the team.
Your support means a lot, and it helps others know what to expect when they’re looking for a Chartered Surveyor
Warm regards,
Kempston-Parkes
First class service
Kept up to date throughout the whole process. Call from Surveyor following visit giving feedback and confirming when report would be received. First time requiring this service, but would definitely use them again
23 July 2025
Unprompted review
Reply from Kempston-Parkes Chartered Surveyors
Thank you so much for taking the time to leave a review.
We truly appreciate your feedback and are thrilled to hear that you had a positive experience working with us.
Warm regards,
Kempston-Parkes
An appointment was made easily.
An appointment was made easily.
My needs were met.
The procedure was straight forward.
I received a courtesy phone call from the surveyor letting me know what he found and an outline of his survey.
I received the valuation document promptly.
21 July 2025
Unprompted review
Reply from Kempston-Parkes Chartered Surveyors
Thank you so much for taking the time to leave a review.
We truly appreciate your feedback and are thrilled to hear that you had a positive experience working with us, we will ensure it is shared with the team.
Your support means a lot, and it helps others know what to expect when they’re looking for a Chartered Surveyor
Warm regards,
Kempston-Parkes
Jamie gave me a really helpful summary…
Jamie gave me a really helpful summary of the survey on the day and followed up with the written report on the next working day. He also gave me invaluable feedback which has helped me secure the property
18 July 2025
Unprompted review
Reply from Kempston-Parkes Chartered Surveyors
Thank you so much for taking the time to leave a review.
We truly appreciate your feedback and are thrilled to hear that you had a positive experience working with us, we will ensure it is shared with Jamie.
Your support means a lot, and it helps others know what to expect when they’re looking for a Chartered Surveyor
Warm regards,
Kempston-Parkes
We had an excellent experience with…
We had an excellent experience with Kempston-Parkes, who arranged a Level 2 survey for us. The administrative team in Harrogate were friendly, efficient, and clearly explained the entire process.
Truly a 5-star service—highly recommended!
21 July 2025
Unprompted review
Reply from Kempston-Parkes Chartered Surveyors
Thank you so much for taking the time to leave a review.
We truly appreciate your feedback and are thrilled to hear that you had a positive experience working with us.
Warm regards,
Kempston-Parkes
Very supportive of me as a first time…
Very supportive of me as a first time buyer with many questions about this process! Report very detailed and easy to understand. Report was also provided quickly after the survey, and the whole team have been very friendly and kind.
18 July 2025
Unprompted review
Reply from Kempston-Parkes Chartered Surveyors
Thank you so much for sharing your review.
We genuinely value your feedback and are delighted to know you had a great experience with our team.
Your support is incredibly important to us, and it also helps others make informed choices when searching for a Chartered Surveyor.
Kind regards,
Kempston-Parkes
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