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Kings Court Trust Reviews 851

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and helpfulness, making difficult processes much easier. The service is frequently described as excellent, with many people appreciating the clear communication, regular updates, and prompt responses to inquiries. Consumers often highlight the personalized and supportive approach, noting that the team goes above and beyond to guide them through challenging times. However, some customers also noted issues with communication, mentioning difficulties in contacting the company and receiving slow or no responses. A few other people also felt that the service could be robotic and impersonal, with concerns about delays and incorrect paperwork causing additional stress and upset.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praise the professionalism, empathy, and... See more

Service

Users describe positive interactions with service, highlighting professionalism, efficiency, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the support, empathy, and... See more

Response time

Reviewers highlight positive aspects of response times. Many customers appreciate being kept updated... See more

Customer communications

People report positive experiences with contact. Many customers praise the proactive and clear communication,... See more

Based on these reviews

Rated 5 out of 5 stars

The service received was excellent. Although the settlement took a long time, this was due only to the delays of the house sale. Connor Cogan took over our case when Hira went on maternity leave. On... See more

Rated 5 out of 5 stars

Upon the passing of my daughters mother in March 2024, I was recommended KCT by Mr Rory Shipton of SJP due to a long association with Angela. Mr James Ryan was my initial contact & guided me thro... See more

Company replied

Rated 5 out of 5 stars

Our bank referred us to Kings Court, after the initial discussions we were told about the amount of help that would be needed and the approximate fees which were adhered too. We were advised and updat... See more

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Rated 5 out of 5 stars

Excellent service from Lorinda, high level of knowledge and expertise, guided and supported through the whole probate service which can be challenging at the best of times. Would highly recommend... See more

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Rated 5 out of 5 stars

We appointed Kings Court Trust to administer our Mother's estate and were assigned Angela Thomas to manage the process. What we thought would be a fairly straight forward process turned out to be more... See more

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Rated 5 out of 5 stars

The whole probate process was daunting but the support, empathy and approach taken by the team at Kings Court Trust took away my initial concerns and worries. It is a long process, but they kept us u... See more

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Rated 1 out of 5 stars

Impossible to contact. Letter sent in March 2025 to Bath address has just been returned (October 2025) by Post Office marked "Gone away". No response from telephone, either using number given on stora... See more

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Rated 5 out of 5 stars

This was my first time having to get a grant of probate and I’m so glad I went with Kings Court Trust they talked me through everything and explained in great detail. I had my own personal Advisor... See more

Rated 5 out of 5 stars

It was a slow start as our initial Personal Estate Manager left the company. I was then appointed WB as my new Personal Estate Manager. From the first phone call Will Balman put me at ease, he was... See more

Company replied

Rated 5 out of 5 stars

i always felt that I could contact the lady dealing with our case, if she was out when I telephoned or emailed there was always a prompt reply explaining if there was a problem and regular friendly... See more

Company replied

Rated 5 out of 5 stars

I recommend 100% Kings Court Trust for their professionalism, knowledge and empathy towards my case. From beginning to end I was fortunate to meet extremely helpful people who kept me up to date thro... See more

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Rated 5 out of 5 stars

Following the death of my Dad, whose estate was very complicated, I turned to KCT for help. Throughout the process WB, my estate manager, was professional, patient and knowledgeable. He took time to a... See more

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Rated 5 out of 5 stars

After my Mam passed away, I was put in touch with KCT from my local Bereavement Office, and from that very first contact right through to the conclusion of what would have been a hugely daunting proce... See more

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Rated 5 out of 5 stars

My cousin died leaving myself and her sister as executors. We both had prior experience of applying for probate etc but for many reasons decided to appoint Kings Court Trust on a fixed price basis. I... See more

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Rated 5 out of 5 stars

Although probate is a lengthy process Kings Court Trust carried out the process in a professional manner. Will B kept me updated on a very regular basis and answered emails and queries promptly. Not... See more

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Rated 5 out of 5 stars

From the first day I had contact with Kings Court Trust, I have had nothing more than 100% professionalism. My contact was with Hayley Hutton and the later Katie Darby. Both ladies where very helpful... See more

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Rated 1 out of 5 stars

I'm reading all these great reviews,My dad passed,a lawyer was already found and sorting through my dad's affairs Always sounded p###ed off when contacting her..3years on still no update as to where w... See more

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Rated 5 out of 5 stars

When I was having trouble understanding any of the procedures, I was steered in the right direction by my Personal Estate Manager, Wayne Nobile. He took the time to answer even the most basic queries,... See more

Rated 5 out of 5 stars

Douglas Elson kept me up to date on developments. He was quick and reassuring in his responses to my questions. I found Douglas to be courteous and professional in his whole approach. Overall I have b... See more

Rated 5 out of 5 stars

I received excellent service from all members of staff that I had to deal with over the four months that it took to obtain probate for my mother’s estate. Everyone I emailed got back quickly and each... See more

Company replied

Rated 1 out of 5 stars

Father passed away 2021 lawyer appointed got really angry if my sister called for an update.My sister passed away 2023 so my other sister took over. Again became abrupt when she called and the lawyer... See more

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Rated 5 out of 5 stars

I consider myself very fortunate to have had Megan Willmott as my Probate Manager for the last two and half years. Having never gone through the probate process before, I felt a little daunted as to w... See more

Rated 5 out of 5 stars

Mariyam and the team at Kings Court made a very difficult period of my life much more manageable. Providing regular updates on the process and answering any questions I had in a swift manner. When it... See more

Company replied

Rated 5 out of 5 stars

I had exceptionally service from Kings Court Trust, they were professional but so understanding during this difficult, sad time. My probate officer, Ifzal Hussain explained everything to me, kept me u... See more

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Rated 5 out of 5 stars

Chloe C looked after the estate and was brilliant from start to finish – professional and genuinely compassionate throughout. The estate was wrapped up a while ago, but I wanted to leave a well-deserv... See more

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Rated 5 out of 5 stars

Jake Hodgson, who recently took over from Larna, who unfortunately left the company, continued to manage my late cousins estate with professionalism. He kept me fully informed and called me back prom... See more

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Rated 5 out of 5 stars

I engaged KCT to deal with probate for my mother's estate. Despite a colleague leaving half way through, Aoife Croft seamlessly offered us an efficient, friendly and timely service. I highly recommend... See more

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Rated 5 out of 5 stars

I appointed Kings Court Trust to look after my mum's estate. Eventhough there has been no face to face contact my personal estate manager is always on hand if I need him on the telephone. Very profess... See more

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Rated 5 out of 5 stars

Due to family issues, my case has taken 2.5yrs to obtain probate. My personal Estate manager Mr Wayne Nobile has been professional, articulate & supportive throughout this very difficult time. He ha... See more

Rated 4 out of 5 stars

Everything was completed calmly and easily for me while dealing with my brother's estate. From the initial telephone call with Joanna, Gareth collecting the documentation and then Sophia Dowden deal... See more

Rated 5 out of 5 stars

From first contact, we were treated diligently and respectfully. All clearly explained. Hannah Pick handled the process for us, kept us updated regularly and made the experiance comfortable for us. Th... See more

Company replied

Rated 5 out of 5 stars

After my aunt passed away, Hannah at Kings Court Trust helped us to navigate IHT and grant of probate incredibly efficiently. She was kind and respectful - and her clear and timely communication made... See more

Rated 5 out of 5 stars

As the sole executor of my mum’s estate I turned to KCT to assist me with first stage of Probate. Throughout the process the team gave me clear and professional advice at a time when my grief made cla... See more

Company replied

Rated 5 out of 5 stars

I used kings court trust to get a grant if probate for my husband's estate. At every stage they were very friendly, considerate, respectful and most of all professional. The first person I spoke to wa... See more

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Rated 1 out of 5 stars

After months and months and months of chasing hard for a timely distribution of my late mother's estate, we have quite simply had enough and don't know where to turn. My poor brother and... See more

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Rated 5 out of 5 stars

I was initially quite worried when I saw a probate solicitor listed as a co-executor on my mum’s will. I hadn’t heard of Kings Court and realised they were included because my mum had made her wil... See more

Company replied

Rated 5 out of 5 stars

It was a difficult task to find, hire and trust any agency to handle the claimant needs I had, especially from another country. During a tremendously difficult time Charles and Ifzal were profession... See more

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Rated 5 out of 5 stars

At a very difficult time in my familys life, having had no experience of dealing with a situation like this before, the usual concerns as to who to engage to deal with things was daunting to say the l... See more

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Rated 1 out of 5 stars

My beautiful brother Johan died in November 2023, and over two years later in 2026, Kings Court Trust still hasn’t finalized his estate. Johan was REAL - he was bigger than life, worked hard for ever... See more

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Rated 4 out of 5 stars

The helpful personal estate manager went through everything needed and soon obtained probate. The appointment of my children as trustees, an amendment to my wife's will and an update of the house regi... See more

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Rated 5 out of 5 stars

I had an excellent experience with Kings Court Trust who helped with an application for a grant of probate for my late brother. They were professional, approachable, and supportive throughout a very... See more

Rated 1 out of 5 stars

This company employs solicitors that have not got a clue about what they are doing, or how much money should be kept back. Then fills in paperwork incorrectly, which i was informed of by a staff membe... See more

Company replied

Rated 5 out of 5 stars

I found kings court trust very easy to deal with. They were professional and very quick to deal with any of my questions. In particular Mariyam is very helpful, friendly and easy to talk to. Her atten... See more

Company replied

Rated 4 out of 5 stars

An initial disappointing and negative experience. I was trying to retrieve my late Dad’s Will at a very distressing time. The Will is held by Kings Court Trust. Update 22/10/25 I am pleased to... See more

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Rated 5 out of 5 stars

Kings Court gave an excellent service regarding probate. They were professional and could be contacted when their advice was necessary. They charged a flat fee and dealt with HMRC regarding so... See more

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Rated 5 out of 5 stars

Kings court Trust have been amazing throughout the whole process. From my initial phone enquiry with Joanna through to Ifzal , who handled our probate request. I was kept informed and updated all... See more

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Rated 4 out of 5 stars

Chloe and the team were a massive help in getting my nan’s (Joyce) probate for her late partner processed. It was a long process but Chloe was brilliant throughout, she was always on hand whenever my... See more

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Rated 5 out of 5 stars

HT - Although I only visited the offices once in the early stages and never met my personal Estate Manager, I knew they were there if I needed them. I think they realised that my favoured form of cont... See more

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Rated 5 out of 5 stars

Following the death of a family member, and faced with a very complicated estate to administer, we enlisted the services of KCT - and were incredibly grateful we did! Throughout the process, Ali Yeate... See more

Rated 1 out of 5 stars

Absolutely terrible, as my niece has mentioned in her post , been told so much miss information, I wanted to be kept informed of everything that was happening in our case which never happened ! , onl... See more

Company replied

Rated 4 out of 5 stars

The initial contact & approach from Hayley at Kings Court Trust(KCT) was very respectful, prompt, helpful & knowledgeable resulting in achieving the grant of Probate within weeks. Hira was appointe... See more

Company replied


Company details

  1. Legal Services

Written by the company

Kings Court Trust are one of the UK’s largest specialist estate administration providers. Since they were founded in 2002, they’ve assisted on over 35,000 estates either by taking care of the entire estate administration process or offering their specialist services on complex cases. With their unrivalled knowledge and expertise, their legal and tax teams can advise on any situation and offer an exceptional service to Executors and bereaved families.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

851 reviews

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1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Administering the Estate of somebody…

Administering the Estate of somebody following their death is not something that the majority of us get a lot of practice at. Following the death of my mother, Kings Court Trust (KCT) were recommended to me to undertake the task on my behalf. KCT offers a range of support, from the basic service of Obtaining a Grant of Probate through to a complete Estate Administration Service. You can choose which package you wish to buy. I chose the full Estate Administration Service as it gave me complete peace of mind that the task would be done professionally on my behalf. KCT did not disappoint. After an initial face to face meeting with one of their team, the appointed KCT Associate Personal Estate Manager (Chloe) handled everything from applying for probate through to distribution of funds to the beneficiaries. I would thoroughly recommend their service.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Kings Court Trust

Kings Court Trust (and in particular Wayne) are very easy company to deal with and offer excellent help and understanding, along with a professional, friendly and fully informed, speedy outcome.. I fully recommend dealing with them.

27 January 2026
Unprompted review
Rated 4 out of 5 stars

Probate

HT, my estate manager, provided me with regular updates on all the administration of the estate and was always available to help clarify any issues.

9 February 2026
Unprompted review
Rated 4 out of 5 stars

Worry Free at a Difficult Time

Everything was completed calmly and easily for me while dealing with my brother's estate. From the initial telephone call with Joanna, Gareth collecting the documentation and then Sophia Dowden dealing with everything after. Sophia kept in contact on a monthly basis with updates, and would always reply promptly to any emails I sent in with any questions and queries.
An excellent service received, and would recommend Kings Court to anyone who is unfortunate to lose someone close, and needs a hand to hold through a trying time.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

In appreciation of Kings Court Trust

Kings Court Trust supported me with the probate and administration of my late wife’s estate, and I am very grateful for the service I received.

This was an emotional and unfamiliar process for me, but throughout, WB guided me with professionalism, patience and genuine kindness. He took the time to explain each step clearly, handled matters with care and respect, and was always reassuring when things felt overwhelming.

Communication was clear and thoughtful, and I always felt supported and kept informed. Knowing that everything was being managed properly gave me real peace of mind during a very difficult period.

I do not hesitate recommending Kings Court Trust to anyone needing Probate services.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Kings Court Trust has been a great…

Kings Court Trust has been a great company to deal with. Our personnel trust Manager Becky Flynn Has been very helpful and keeping us informed at all times. If I have had a problem, a quick phone call to Becky has soon been resolved

3 February 2026
Unprompted review
Rated 5 out of 5 stars

The service received was excellent

The service received was excellent. Although the settlement took a long time, this was due only to the delays of the house sale.
Connor Cogan took over our case when Hira went on maternity leave. Once everything was done, he personally pushed for the final funds to be released quickly, rather than the standard 7-10 days, as he knew this had dragged on a long time. I would absolutely recommend King's Court Trust to anyone needing estate management.
Thank you Connor.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

When I was having trouble understanding…

When I was having trouble understanding any of the procedures, I was steered in the right direction by my Personal Estate Manager, Wayne Nobile. He took the time to answer even the most basic queries, which eased any worries that I had. A very efficient service. Documents returned promptly.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Problems with will.

I dealt with Izal Hussein,who i found to be helpful and informative.Thier were problems with my husbands will,but these were dealt with sympatheically and professionaly by Mr Hussein.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Probate service

The company provided service at what was a very upsetting time. From the initial phone call to the return of the documents and grant of probate it couldn't have been made any easier. From dealing with Holly, Stuart and my estate manager Ifzal.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service from KC Trust

Initial contact was very informative and unrushed , in general everyone at KC Trust were helpful and patient with all of my dealings .Connor Cogan always kept to the schedule and responded promptly to any queries.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Kings Court Trust an exceptional service

Kings Court Trust were helpful, patient and knowledgeable throughout the bereavement and probate process. The guidance given by the Personal Estate Manager Megan Cooper was exceptional.

It would have been difficult to have completed without their support, competence and professionalism.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Very positive experience with Mariyam and the Kings Court team

Mariyam and the team at Kings Court made a very difficult period of my life much more manageable. Providing regular updates on the process and answering any questions I had in a swift manner. When it came to selling of property the companies they work with were reliable and extremely helpful whilst always feeling like they were on my side. Overall the probate process was a made far easier for me because of Mariyam and her team. Would recommend them to anyone who needs assistance in this matter.

23 January 2026
Unprompted review
Kings Court Trust logo

Reply from Kings Court Trust

Hello,

Thank you for taking the time to leave this review. I am pleased to see you were happy with the service we provided and will pass on your feedback to Mariyam and the team.

Thank you,
Scott, Kings Court Trust.

Rated 5 out of 5 stars

Extremely helpful and pleasant staff

i always felt that I could contact the lady dealing with our case, if she was out when I telephoned or emailed there was
always a prompt reply explaining if there was a problem and regular friendly emails updating me on the situation. For various reasons there was a delay but Chloe Chappell handled
it beautifully and we are very grateful for all she Kings Court Trust did to bring it to a conclusion. Thank you

15 January 2026
Unprompted review
Kings Court Trust logo

Reply from Kings Court Trust

Hello,

Thank you for leaving us such a positive review, am glad to hear you had a positive experience with us. I will pass your feedback on to Chloe and the team.

Kind Regards,
Scott, Kings Court Trust

Rated 5 out of 5 stars

I would highly recommend Connor Cogan for his excellent caring service.

I would highly recommend Connor Cogan for his excellent service. I felt very confident in his ability as a personal estate manager. He completed the administration of my brother's estate in about 12 months. He always responded to my phone calls and kept me informed by emailing monthly progress reports. He made interim payments to beneficiaries while waiting several months for final response from the DWP.

20 January 2026
Unprompted review
Kings Court Trust logo

Reply from Kings Court Trust

Hello,

Thank you for taking the time to leave us this review. I will pass on the details to Connor and the team.

Kind Regards,
Scott, Kings Court Trust

Rated 5 out of 5 stars

Kings Court Trust

Kings Court Trust (KCT) specialises in probate and estate administration services. Having used their services after the death of a relative, I can highly recommend Kings Court Trust for their professional, efficient, and compassionate service.
We were provided with a Personal Estate Manager, Will Balman, who explained each stage of the process in simple terms. Communication was consistently clear and courteous, and overall, the process was very quick and efficient. I cannot recommend Will highly enough. Will and Kings Court Trust made a difficult period far more manageable. I would not hesitate to use their services again and would gladly recommend them to anyone seeking reliable and trustworthy probate and estate administration support at a very reasonable price.

16 January 2026
Unprompted review
Kings Court Trust logo

Reply from Kings Court Trust

Hello,

Thank you for leaving us such a great review and for letting us know you had a good experience with us. I will pass on your feedback to Will and the team.

Kind Regards,
Scott, Kings Court Trust.

Rated 5 out of 5 stars

Great friendly service.

It was a slow start as our initial Personal Estate Manager left the company.
I was then appointed WB as my new Personal Estate Manager.
From the first phone call Will Balman put me at ease, he was easy to talk to. Will explained the process and timeframes in a professional manner and was able to answer my queries efficiently. I was updated throughout the process and any queries I sent by email were promptly replied to with clear explanations.
Thank you Will for your support through this difficult time.

12 January 2026
Unprompted review
Kings Court Trust logo

Reply from Kings Court Trust

Hello,

Thank you for taking the time to leave us this feedback, I will pass on your kinds words to Will and the team.

Kind Regards,
Scott, Kings Court Trust.

Rated 5 out of 5 stars

I found kings court trust very easy to…

I found kings court trust very easy to deal with. They were professional and very quick to deal with any of my questions. In particular Mariyam is very helpful, friendly and easy to talk to. Her attention to detail is second to none. I would highly recommend her services.

9 January 2026
Unprompted review
Kings Court Trust logo

Reply from Kings Court Trust

Hello,

Thank you for taking the time to leave us a great review. I will pass on your feedback to Mariyam and the team.

Kind Regards,
Scott, Kings Court Trust

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