Kam Balaggan Consultant Cataract and Vitreoretinal Surgeon Reviews 

560
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff, particularly certain team members, for their exceptional professionalism, kindness, and reassuring approach. Many highlight the thorough explanations provided, which put them at ease throughout their procedures. The service is frequently described as first-class, with numerous people experiencing life-changing results, including fully restored vision, 20/20 sight, and no longer needing glasses. Reviewers are delighted with the successful, often painless, outcomes and outstanding care. No significant minority sentiment is reported, as all feedback consistently highlights positive experiences across the company's services and staff.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, kindness, and... See more

Service

Users describe positive interactions with service, consistently highlighting the professionalism, care, and... See more

Product

Clients share overwhelmingly positive opinions on the product, with many reporting significant improvements... See more

Quality

Customers consistently note positive experiences with quality, often describing their restored vision as... See more

Customer service

Customers had positive experiences with customer service, often feeling at ease and supported throughout... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Macular hole developed, previously had detached retinas due to being very short sighted (cataracts done so now barely need glasses). Also had horrendous floaters!! Mr Balaggan not only repaired the ho... See more

Company replied

Rated 5 out of 5 stars

I was an anxious patient who required cataract surgery in both eyes. Following a thorough eye examination Mr Balaggan discussed all my options and which lenses would best suit my needs for the future.... See more

Company replied

Rated 5 out of 5 stars

From first contact with Debbie, then first visit with Mr Balaggan through to surgery and post op i can't express the level of professionalism, kindness and patience shown by everyone involved. Fro... See more

Rated 5 out of 5 stars

My experience with Dr. Balaggan has been extremely positive and supportive. From day one he put me at ease, especially when I was very nervous about having cataract surgery. He kept me informed thro... See more

Company replied


5.0

Excellent

TrustScore 5 out of 5

560 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(560)

98 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Removed all anxiety

Removed all anxiety, the procedure delivered a good result.

26 November 2024
Kam Balaggan Consultant Cataract and Vitreoretinal Surgeon logo

Reply from Kam Balaggan Consultant Cataract and Vitreoretinal Surgeon

Thank you for taking the time to give Mr Balaggan a 5* review it is much appreciated

Rated 5 out of 5 stars

Very good service,

Very good service,
Efficient and very good care all the time

10 August 2024
Kam Balaggan Consultant Cataract and Vitreoretinal Surgeon logo

Reply from Kam Balaggan Consultant Cataract and Vitreoretinal Surgeon

Thank you for your 5* review

Rated 5 out of 5 stars

Five well-deserved stars!

First class service, coupled with calm and reassuring professionalism, a quality outcome and brilliant aftercare, Mr Balaggan made what was the daunting prospect of cataract surgery to both eyes an absolute breeze. The difference is truly remarkable. I recommend Mr Balaggan and his team to anyone - five well-deserved stars!

9 May 2024
Kam Balaggan Consultant Cataract and Vitreoretinal Surgeon logo

Reply from Kam Balaggan Consultant Cataract and Vitreoretinal Surgeon

Hi Mr Tudor thank you for your lovely review for Mr Balaggan and his team

Rated 5 out of 5 stars

Excellent care and outcome

Finding out that I had cataracts at, in my opinion, was a relatively young age, shocked and terrified me. I have been very short sighted from a young age and had a severe astigmatism. Mr Ballagan talked through the process and gave me various options. He helped me make a difficult decision and reassured me through every stage. His secretary Debbie helped with before and after support. I would thoroughly recommend them both.

11 January 2025
Unprompted review
Kam Balaggan Consultant Cataract and Vitreoretinal Surgeon logo

Reply from Kam Balaggan Consultant Cataract and Vitreoretinal Surgeon

Hi Michele thank you so much for your lovely review, so glad you felt that Mr Balaggan and myself gave you the reassurance and support you needed

Rated 5 out of 5 stars

Couldn't recommend more

I found that my experience with Dr. Kam Balaggan was highly commendable. He was extremely helpful and ensured that my comfort was a priority. I had full confidence in all the information he gave me while I was under his care being to the upmost highest standard. I couldn't recommend him more highly.

9 March 2024
Kam Balaggan Consultant Cataract and Vitreoretinal Surgeon logo

Reply from Kam Balaggan Consultant Cataract and Vitreoretinal Surgeon

Hi Mrs Williams, thank you so much for your lovely review for Mr Balaggan.

Rated 5 out of 5 stars

I felt confident putting my trust in Mr…

I felt confident putting my trust in Mr Balaggan, it’s wonderful to have perfect sight again.

12 April 2024
Kam Balaggan Consultant Cataract and Vitreoretinal Surgeon logo

Reply from Kam Balaggan Consultant Cataract and Vitreoretinal Surgeon

Hi Mrs Bowman thank you for your lovely review and that you are pleased with the outcome of your surgery

Rated 5 out of 5 stars

Excellent

Mr Balaggan is a most pleasant and professional gentleman. From my husbands first consultation regarding the removal of an Epiretinol Membrane he explained clearly the process, potential outcome and responded to any concerns that he had. His aftercare, including contact with the dispensing optician was dealt with both promptly and courteously.
My husband would have absolutely no hesitation in recommending the exprtise of Mr Balaggan to anyone in need of Opthalmic surgery. So much so, that he further consulted with him subsequently and underwent cataract surgery to the same eye.

6 July 2024
Unprompted review
Kam Balaggan Consultant Cataract and Vitreoretinal Surgeon logo

Reply from Kam Balaggan Consultant Cataract and Vitreoretinal Surgeon

Hi Mrs Carr, thank you so much for your lovely review for Mr Balaggan and his team

Rated 5 out of 5 stars

Very satisfied with my results

I have been very pleased with the outcome of my cataracts being removed by Mr Balaggan would recommend him as he is really good to talk to and a brilliant surgeon.

1 March 2025
Unprompted review
Kam Balaggan Consultant Cataract and Vitreoretinal Surgeon logo

Reply from Kam Balaggan Consultant Cataract and Vitreoretinal Surgeon

Hi Mr Hill thank you for your lovely review for Mr Balaggan this will help others make their decisions to see him

Rated 5 out of 5 stars

A very satisfied patient

The treatment I have received from Mr Kam Balaggan has been excellent. His care and professionalism has made a very worrying time much easier. I would thoroughly recommend Mr Balaggan after receiving major eye surgery.

14 December 2024
Unprompted review
Kam Balaggan Consultant Cataract and Vitreoretinal Surgeon logo

Reply from Kam Balaggan Consultant Cataract and Vitreoretinal Surgeon

Hi Mr Cotterill, thank you for your lovely 5* review for Mr Balaggan, so glad you were at ease with your surgery

Rated 5 out of 5 stars

Delighted with the outcome of cataract surgery

Mr Balaggan explained everything clearly and was very helpful. After cataract surgery I now enjoy beautiful clear vision and I am delighted with the outcome.

6 January 2025
Unprompted review
Kam Balaggan Consultant Cataract and Vitreoretinal Surgeon logo

Reply from Kam Balaggan Consultant Cataract and Vitreoretinal Surgeon

Hi Mrs Wellstood Eason thank you so much for your 5* review for Mr Balaggan and that you are delighted with your vision

Rated 5 out of 5 stars

Cataract surgery

I have had both eyes done and was very happy with the advice and support. Options were fully explained to allow me to make my decision. Support after the procedure was great

9 May 2024
Unprompted review
Kam Balaggan Consultant Cataract and Vitreoretinal Surgeon logo

Reply from Kam Balaggan Consultant Cataract and Vitreoretinal Surgeon

DP, thank you so much for review

Rated 5 out of 5 stars

Mr Kam Balaggan

I'd always had a phobia about eye surgery, and was scared about losing my eyesight. So was apprehensive when I met Mr Kam Balaggan, to say the least.

I needn't have worried. Throughout my care I was given full information of what to expect. I had access to Mr Balaggan at all times if I had any questions or worries.

During my surgery I received excellent care by Mr Balaggan and his team and I can't thank him enough.

Because of Mr Balaggan's expertise and skill, my surgery was successful and I would recommend him to anyone

9 November 2024
Unprompted review
Kam Balaggan Consultant Cataract and Vitreoretinal Surgeon logo

Reply from Kam Balaggan Consultant Cataract and Vitreoretinal Surgeon

Hi Mrs Brindley, thank you so much for your lovely 5* review for Mr Balaggan and his team.

Rated 5 out of 5 stars

Double Vitrectomy

I recently underwent a double vitrectomy by Kam and his team. Kam's support, advice and overall field excellence made a huge difference which led to a hugely positive change in my day to day life

1 July 2024
Unprompted review
Kam Balaggan Consultant Cataract and Vitreoretinal Surgeon logo

Reply from Kam Balaggan Consultant Cataract and Vitreoretinal Surgeon

Thank you so much for your lovely review and your 5* rating

Rated 5 out of 5 stars

Professional and kind

I had 2 cataract operations carried out by Mr Balaggan some months ago. He was very kind and explained everything in a way that was easier for me to understand. He said that one eye would need a more complicated procedure because of the existing problem of Macular Degeneration.
Both eyes are very much improved.
The whole experience was made more comfortable because of Mr Balaggan's professional approach and his kindness. I felt very safe in his care.

14 March 2024
Unprompted review
Kam Balaggan Consultant Cataract and Vitreoretinal Surgeon logo

Reply from Kam Balaggan Consultant Cataract and Vitreoretinal Surgeon

Thank you for sharing your experience with us and giving Mr Balaggan and his team
We are so grateful for your kind words and 5-star rating!

Rated 5 out of 5 stars

Cataract Procedure

I recently underwent cataract surgery with Mr Balaggan. He and his team explained everything in detail, which put my mind at ease. If I have any ophthalmology issues in the future, I’d definitely go back and see Mr Balaggan.

9 November 2024
Unprompted review
Kam Balaggan Consultant Cataract and Vitreoretinal Surgeon logo

Reply from Kam Balaggan Consultant Cataract and Vitreoretinal Surgeon

Hi Sue thank you for your kind words and pleased that you feel you can come back and see us in the future

Rated 5 out of 5 stars

Wonderful treatment and improvement to eyesight.

Between 2022 and 2024 I had five different operations with Kam Balaggan on my eyes. Holes in the macular, cataracts, and latterly, laser treatment. As a result my eyesight is wonderful and I cannot thank Kam enough. Kam is a lovely person, very polite and extremely professional. I would recommend him to anyone needing treatment.

28 February 2024
Unprompted review
Kam Balaggan Consultant Cataract and Vitreoretinal Surgeon logo

Reply from Kam Balaggan Consultant Cataract and Vitreoretinal Surgeon

Thank you for sharing your experience with us, this will help others make their decisions easier.
We are so grateful for your kind words and 5-star rating!

Rated 5 out of 5 stars

A professional experience

The process from start to finish was carried out in a very professional manner. I was at ease for the whole time with full explanations for the procedure at each step. I was treated with everything you would expect from a highly professional consultant.
Mr Ballaggan comes with my full recommendation.

11 September 2024
Unprompted review
Kam Balaggan Consultant Cataract and Vitreoretinal Surgeon logo

Reply from Kam Balaggan Consultant Cataract and Vitreoretinal Surgeon

Hi Mr Walsh Thank you for sharing your experience with us, this will help others make their decision easier.
We are so grateful for your kind words and 5-star rating!

Rated 5 out of 5 stars

Could not have asked for better treatment

I had my cataracts treated to last April and May Excellent experience with no pain or discomfort.
What I was not prepared for was how sensitive I would be to light/sunshine and the difficulty I would have obtaining suitable reading and computer glasses.
Consquently you have many pairs at different locations
In December I noticed a difference in my vision, consulted my Optician and was quickly referred to Mr Balaggan who advised that I needed Laser treatment which he carried out immediately and the following day my vision was much improved however my prescription has changed so back to my Optician and am at present awaiting delivery of more glasses

3 February 2025
Unprompted review
Kam Balaggan Consultant Cataract and Vitreoretinal Surgeon logo

Reply from Kam Balaggan Consultant Cataract and Vitreoretinal Surgeon

Hi Mrs Bentley Thank you for sharing your experience with us, this will help others make their decisions easier. So pleased your vision is now at its best
We are so grateful for your kind words and 5-star rating!

Rated 5 out of 5 stars

Gentle and caring with exceptional results

Gentle, kind, caring and totally professional, is the way I would describe the service from Mr Balaggan.
He explained very clearly what my problems were and what the solutions were, in a manner that was easy to understand. When the time came for my surgery, the care from his support team was superb. They made me feel relaxed and cared for. The cataract procedure was very quick and painless and not at all scary. The results from Mr Balaggans skill are totally amazing! I cannot recommend this surgery highly enough.

4 April 2024
Unprompted review
Kam Balaggan Consultant Cataract and Vitreoretinal Surgeon logo

Reply from Kam Balaggan Consultant Cataract and Vitreoretinal Surgeon

Hi Jacqueline thank you so much for your very kind words regarding Mr Balaggan and his team. We are so pleased you had a good experience regarding your eye surgery.
We are so grateful for your 5-star rating!

Rated 5 out of 5 stars

Cataract lens replacement

I was, to be honest, terrified of eye surgery, eyesight is kind of important to me. Nothing about the experience of cataract surgery with Mr Balaggan was in the least bit worrying and I thank him for the gift of confidence and better vision. I was kept well aware of what was happening and everyone I came into contact with was friendly and helpful. I now can see without specs (need reading specs for very close) which is the first time since childhood.

25 February 2024
Unprompted review
Kam Balaggan Consultant Cataract and Vitreoretinal Surgeon logo

Reply from Kam Balaggan Consultant Cataract and Vitreoretinal Surgeon

Hi Mrs Cooke thank you for your very kind words and your 5* review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look