HEAL Labs Private Clinic Reviews 195

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism and helpfulness. Many people appreciate the exceptional customer service, noting the quick response times and the smooth, efficient user experience. Consumers frequently mention the detailed explanations provided, making results easy to understand, and the overall process is described as straightforward and stress-free. The staff is often commended for being friendly, patient, and making customers feel comfortable and relaxed during procedures.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting the care and professionalism received.... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently highlight the team's... See more

Customer service

Reviewers express high satisfaction with customer service. Customers consistently praise the team for their... See more

User experience

Users describe positive interactions with the overall user experience. Customers consistently praise the ease... See more

Response time

Customers had positive experiences with response times. Reviewers consistently praise the quick turnaround... See more

Based on these reviews

Rated 5 out of 5 stars

Smooth experience with HEAL Labs, recommended by my old coach Dan Watson. The blood test was done well and the professional made me feel relaxed and told me everything I needed to know about the tes... See more

Company replied

Rated 5 out of 5 stars

HEALLabs always. Been using them for 2/3 years now. Communication is 10/10 always. Always happy to help & always a very quick turn around from me recieving the kit, visiting a local phlebotomy, sendin... See more

Rated 5 out of 5 stars

All staff members are very friendly and very proffesional and really helped me too feel relaxed and comfortable they explained everything that they were going too do before hand and why they were doin... See more

Company replied

Rated 5 out of 5 stars

I booked 2 phlebotomy services at Heal Labs Elstree Aerodrome clinic this year and both went smoothly. The staff is professional and friendly at the same time and it was easy to book the appointments... See more

Company replied


Company details

  1. Blood Testing Service
  2. Fitness and Nutrition Service
  3. Home Health Care Service
  4. Women's Health Clinic
  5. Walk-In Clinic

Written by the company

Simple, Private Preventative-Health Home Blood Testing Kits & Services. Blood Testing Results & Analysis. Phlebotomy Services - Local In-Clinic (St Albans, Herts.) & Mobile Options. Gain insight & understanding from blood biomarker snapshots of your body from inside out and optimise your health through our data-driven private blood test kits allowing you to monitor, manage & maintain your own health, fitness and wellness. Blood test with HEAL Labs and BEGIN FROM WITHIN.


Contact info

4.9

Excellent

TrustScore 5 out of 5

195 reviews

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Rated 5 out of 5 stars

Very helpful and skilled

Had my blood works today via Goodbody but the Clayton was amazing! Normally drawing blood is painful and they cannot find the right veins but Clayton was professional, prompt and absolutely pain free process.

Much appreciated!

10 March 2026
Unprompted review
Rated 5 out of 5 stars

I honestly cannot recommend Heal Labs…

I honestly cannot recommend Heal Labs highly enough.
I went to them privately to have my blood tests done, and from the very beginning, their level of professionalism, care and thoroughness was outstanding. They didn’t just “take my bloods” and send me on my way they carried out a detailed review, explained everything clearly, and took the time to ensure nothing was overlooked.
When my results came back and showed that my bloods weren’t good, the team acted immediately. They contacted me, talked everything through properly, and gave me clear, sensible advice even late into the evening. I never once felt rushed or dismissed. I felt genuinely cared for.
What truly sets Heal Labs apart is their follow up. They checked in on me the very next morning when I had to go to hospital, and they have continued to check up on me throughout my entire journey. That level of support is rare. They don’t just provide a service they provide real care.
If you’re considering private blood testing and want a team that is thorough, responsive, knowledgeable and genuinely compassionate, Heal Labs are exceptional. I’m so grateful for their support and would recommend them without hesitation.
Thank you for going above and beyond.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Very good

Had a hormone test carried out. Service was simple and easy to follow. Results were within their quoted timescales. Presentation of results is easy to read and understand. Great service.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Our go to clinic.

Myself and my wife have tried plenty of clinics in the London area over the years and we now only use HEAL labs. Always great service with quick results and at a good price. Couldn’t ask for more.

2 February 2026
Rated 5 out of 5 stars

Great service

Great service, excellent communication and prompt results. Had an issue with a piece of equipment that was sorted within a couple of days with no fuss. 100% recommend

27 January 2026
Unprompted review
Rated 5 out of 5 stars

I’m very happy with the service I…

I’m very happy with the service I received. Delivery was fast, the staff were friendly and approachable, and any questions I had were answered promptly with clear reassurance. The overall experience was excellent, and I will definitely be using Heal Labs as my regular provider for blood test kits.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service
Very professional
I found the report very informative and helpful. Would definitely recommend them. Money well spent.
Remember
You only live once……

26 November 2025
Unprompted review
Rated 5 out of 5 stars

HEALLabs always

HEALLabs always. Been using them for 2/3 years now. Communication is 10/10 always. Always happy to help & always a very quick turn around from me recieving the kit, visiting a local phlebotomy, sending the kit back same day, result back within 2/3 days. Never had a bad experience. Class firm 🫶🏼❤️

5 December 2025
Unprompted review

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