Just Natural Reviews 

122
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the wide selection of natural and high-quality products, often finding them nutritious and accurately described. Many people also appreciate the straightforward ordering process and the user-friendly website, alongside generally swift and efficient delivery. Conversely, a small portion of people felt dissatisfied, primarily due to significant delivery issues like damaged or missing items and considerable delays. Concerns were also raised about poor customer support, with some struggling to get assistance or proper communication regarding orders, refunds, and product quality issues such as stale or unfit items.

What people talk about most

Product

Customers had ambiguous experiences with product quality and delivery. Many reviewers praised the good... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising the speedy... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers reporting speedy delivery... See more

Quality

People report ambiguous experiences with quality, with many consumers praising the good quality of products,... See more

Service

Clients share negative opinions on service, with many describing it as "absolutely disgusting" and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great natural products. I always buy our toothpaste from Just Natural: several choices, fluor free. The service is also very good, orders never take too long to arrive and never missed any.

Rated 5 out of 5 stars

My 3 year old grandbabe absolutely loved the green pea pasta when she came to stay so I’ve sent her two boxes. It’s super nutritious and delicious pasta.

Rated 5 out of 5 stars

The parcel came really quickly & I was kept informed of its progress. The items (raw cacao beans) are gorgeous. I've ordered this product from Just Natural before and will again. Thank you


Company details

  1. Health Food Store

Written by the company

A one-stop shop for health food, drink, and household products - Just Natural, Organic Kitchen, Soakin bath salts, Clipper Tea, Meridian peanut butter, Nairn's oatcakes, Prima Italia organic pasta, Natracare, Balanced CBD, Whole Earth, Green People, an...


Contact info

3.4

Average

TrustScore 3.5 out of 5

122 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.4

All reviews

(122)

49 reviews in the last 12 months

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Rated 2 out of 5 stars

Why do Pukka keep Changing the name

Why do Pukka keep Changing the name. I ordered Feel New but was sent After Dinner. It doesn’t taste quite the same. I used Detox for a few years then they changed the name to Feel New Not happy. This happened with another supplier as well.

25 April 2025
Rated 5 out of 5 stars

Easy shopping at Just Natural.

Easy website to navigate. Great choice of organic products especially in this world trying to eat as healthy as possible. Love the gluten free porridge oats for breakfast & making healthier flapjacks.

22 February 2025
Rated 2 out of 5 stars

Wrong photo of product

I bought these raisin boxes for my daughter to give to her class at school on her birthday. The photo on the website of the packaging had a drawing a little girl on it but this was not what I was sent. My daughter was very disappointed.

25 November 2024

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