Just Insure Reviews 

609
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordability and competitive pricing, often finding rates significantly lower than other providers, which leads to remarkable savings. Many people highlight the excellent customer service and helpful staff, describing them as professional, patient, and quick to respond. The overall service is often noted for being easy to use and user-friendly, making the insurance process smooth and stress-free. However, some customers also noted concerns regarding unexpected rate increases and feeling overcharged for mileage not driven. A few other people also felt that customer service was sometimes poor, describing experiences with rude or unprofessional staff, and unreturned calls.

What people talk about most

Price

Users describe positive interactions with price, with many finding the service affordable and offering great... See more

Customer service

Customers consistently note positive experiences with customer service, praising its excellence, helpfulness,... See more

Staff

Clients share positive opinions on staff, with many reviewers praising specific representatives for their... See more

Service

Consumers find service to be positive, with many reviewers expressing satisfaction with the ease of use and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the app's ease of use and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It is good for milage sensitive (low milage) customers. It is economical as long as you maintain the routines such as periodical odometer readings. If you maintain the clean driving records, you don't... See more

Rated 5 out of 5 stars

Just Insure is an excellent professional low cost car insurance company. The driver app is user friendly and my linked auto pay is seamless. The repair claims process just requires your pictures tak... See more

Rated 5 out of 5 stars

CSR was professional and well spoken, sounded like Ai at first (had to confirm a human’s voice was on the other end). The call was handled with limited words and ease of service. All my questions... See more

Rated 5 out of 5 stars

It does not have bullshit. I pay what I owe. No bullshit meaning meaningless contracts of pricing due to credit, other insurance companies pay history, and finally pricing is fair to me. No middle ma... See more


Company details

  1. Insurance Company

Written by the company

“Just Insure” is the brand name of SF Insuretech and subsidiary Just Insure, Inc., a licensed US property & casualty insurance company, offering pay-per-mile automobile insurance products through mobile technology. Just Insure is on a mission: To increase the convenience and availability of car insurance options, and to use technology to improve driving safety. Full coverage insurance is currently offered to drivers in Arizona, and is planned for other states in 2021. For more information, visit https://just.insure and download the “JUST INSURE” app from the Apple App Store or Google Play. #justinsure


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

609 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.3

All reviews

(609)

155 reviews in the last 12 months

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Rated 5 out of 5 stars

Just Insurance is easy to work with…

Just Insurance is easy to work with especially if you do not drive long distance on a daily basis. Their customer service when it comes to verifying mileage is seamless and I have never had a problem with the billing system. A great way to get insurance that is personalized.

3 September 2025
Rated 5 out of 5 stars

Chat option

Lupita Anzaldo very helpful. Felt like she handled our chat professionally. Kind and courteous at all times. Was able to clearly let me know what was needed from me. Again very helpful. Raj

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Laura

Laura, A was Very professional, easy to talk to answered all my questions Really respectable And great personality 🫶🏾

1 October 2025
Unprompted review

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