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I HAVE BEEN TRYING TO WITHDRAW £500 FROM 2 JULY 2026. THEY ASKED FOR ID WHICH I SENT THEM DRIVING LICENCE.BANK STATEMENTS PAYPAL STATEMENTS THEY ALSO ASKED FOR ALL MY CREDIT CARD DETAILS THAT I HAVE... See more
Absolute sh^t show of a company. My next email after over 40 to them is to the gambling ombudsman! They’ve requested the same details 22 times. Passport Marriage certificate Bank car... See more
Avoid at all costs, no customer care that bothers replying and they fail to pay out if you win anything large..just keep making excuses as to why they cannot pay as they are waiting for you to verify... See more
Company details
Information provided by various external sources
Leading Innovators in iGaming since 2010. Discover why we're one of the fastest growing B2B Casino Networks around.
Contact info
GY1 1AJ, United Kingdom
- jumpmangaming.com
You should know
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
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What a joke
What a joke. My friend was playing on a site (buffalo spins) run by these jokers. She has won some money and is unable to withdraw it. Contacted them via email and was told to submit photo of passport, driving licence, proof of address, and back account details. She did all of this and was told she can now submit a request to withdraw her cash balance. But she is still not able to do so and the support team are not getting back to her now when she is asking for help. They clearly are happy take money from you but don't want to pay out when you win.
Won 3k asked me to verify my account…
Won 3k asked me to verify my account sent them all the id they asked for and they paid me straight away, was very worried with all the bad reviews but had no problem other than having to email them the id as their photo app thing wouldn't accept my picture
Would give zero stars if I could
Would give zero stars if I could. Avoid avoid avoid at all cost all their site I played on club 300 online was all fine while I was depositing my card checks fine went to withdraw all of a sudden I need id checks was okay this was last Thursday the locked out of my account Friday sat and Sunday then Monday I could get on then suddenly my card up load didn’t meet requirements even though I used same photo as before as same card. You send pics one day next day get refused week later still not approved so used my winning and closed account the relief I feel not having to deal with these people was worth spending every penny.
Place needs closing down
Place needs closing down, (lucky stars casino), been with them nearly 2 years and now tried to make my first withdrawal for a grand after spending probably 10k (yippy) and so far on day 6, I was asked to upload my card ( can only upload 1 pictures at time) so I uploaded the front (rejected) then the back with all the details of the card (verified) then after 5 days days get a reply to 1 of my several emails now saying need picture of the front of the card, place is a joke, no contact number, no live chat, email get a response days later if you even get 1, I think uk gambling commission needs to look more into these clowns because they shouldn’t be allowed to trade, games never play all take all the time, I’m a big player and this is my first withdrawal in nearly 2 hours, need I say anymore legalised criminals
Had no previous issues but sat 3rd…
Had no previous issues but sat 3rd august won bingo twice, cash never went in balance, emailed complaints got reply Tuesday to say all resolved winnings credited to balance but it’s not there £120 in total not credited shocking they need reporting
Would of gave no stars the…
Would of gave no stars the communication between customers and these is non existing what a joke of a site Amazon slots
Mirror bingo
Both sites run by these guys one sites pays out fine no issues the other wants the same ID every week impossible to get through to anyone and this is a tiny win I'm in major loss with these sites but the fact I can't withdraw after 2 years nearly is disgust what's worse is that amazon slots literally gave me a win after 3 grand spent and it was 51 quid I can't even withdraw it
I opened the account 2 years ago…
I opened the account 2 years ago provided all I.d have had money out if there but now they are asking for my I.d all over again I have won £201 and they are not getting back to me been a full 7 days since 1st message to them and still not heard anything back there is no phone number no ability to live chat nothing the gambling commission will be hearing about this as this is blatant theft
I have had the same trouble trying to…
I have had the same trouble trying to get my winnings. They declined all my documents even though they're up to date then out on a stop so I can't withdraw or play with my funds
RATS
Again I reiterate what others say. You will find it impossible to withdraw any winnings you make. Every excuse under the KYC reason. You will provide every identification you have but still it's not enough.
They will take your cash no problem but DO NOT expect any withdrawal.
Do not use this company to they are con…
Do not use this company to they are con artists, won money 50.15, asked for withdrawal, so asked for identification, so sent the information kept on saying I'd refused, sent numerous emails and messages, but no response, please avoid this company, I've informed the Police and they looking into this
Many websites on TV for this company!!
They hide their name by using different websites, all advertising on UK TV.
Why not use one website?
Beware... Found so far, advertising daily...
LUCKY COW BINGO
LUCKY ADMIRAL
BINGO ALIENS
DEAL OR NO DEAL
...probably more - but haven't spent too much time looking.
So if you join one or more of these - you will find it very hard to withdraw winnings.
Disgraceful
Disgraceful! Avoid at all costs! They take your money then do not allow withdrawals at all. They asked for ID and all sorts when you provide they said it is not valid. Absolute BS. Avoid them like the plague! You will never be able to withdraw your winnings
DO NOT TRUST THIS COMPANY they are…
DO NOT TRUST THIS COMPANY they are buying lots of casinos and are upto something very sly trust me it's a bad company stay away! I will no longer be affiliated to this company after the news I received from someone who works in jumpman gaming
Jumpman gaming scammers
More like 0 but no option for that. As others have said do not deposit any money to them. They will refuse to give you any money back that includes your money back or any winnings you might of got. Even going though the right channels to get your money back and other organisations trying they refuse outright. This is the biggest scamming website Iv ever seen. Run by crooks. DO NOT USE THIS SITE
FORTUNE GAMES!!!
FORTUNE GAMES!!!
I am trying to upload my id and it will not let me I want to withdraw my funds there is bad reviews on trust pilot about fortune games! I will be taken this further I have sent numerous of emails and I am getting no where! I will be contacting the gambling ombudsman I do have screenshots of my account and the money on the account too!!!
Always avoid jumpman gaming I was on a…
Always avoid jumpman gaming I was on a site call star wins and signed up then when I went to withdraw I realised it was a jumpman gaming site the I ID you need to is a joke way better sites out there but these are the worse of the worse
Do not spend any money as you will get…
Do not spend any money as you will get nothing back if you win it’s a con not genuine casino
Kong casino is the worst casino I have…
Kong casino is the worst casino I have been on they will just not pay out always pending
Cheats avoid!!!!
Cheats avoid!!!!
Verfied with over 10 documents then the last email guy tries to lie saying account isn’t mine.
Just don’t want to pay out avoid this company!!!!
I don't even know who this company is
I don't even know who this company is, have never made an account, don't gamble. Yet I woke to £87.50 added onto my phonebill to this company: all done between 2-4am, all roughly 8 minutes apart. My phone bill provider refused to wipe the charges and contacting this company is literally impossible unless I wanna stay on hold to an international number and be charged what they owe me anyway!!! Absolutely fuming they are scamming peoples phone numbers and getting away with it because the phone providers class it as a 'valid charge,' even though it obviously is fraud on my account.
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