Jumpman Gaming Reviews 

431
•
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Following up on my review from 4 weeks ago, Amazon slots still requesting more & more documents daily. We have decided that it’s now at a point of invasion of privacy & we are taking them to court. As... See more

Rated 1 out of 5 stars

I HAVE BEEN TRYING TO WITHDRAW £500 FROM 2 JULY 2026. THEY ASKED FOR ID WHICH I SENT THEM DRIVING LICENCE.BANK STATEMENTS PAYPAL STATEMENTS THEY ALSO ASKED FOR ALL MY CREDIT CARD DETAILS THAT I HAVE... See more

Rated 1 out of 5 stars

Absolute sh^t show of a company. My next email after over 40 to them is to the gambling ombudsman! They’ve requested the same details 22 times. Passport Marriage certificate Bank car... See more

Rated 1 out of 5 stars

Avoid at all costs, no customer care that bothers replying and they fail to pay out if you win anything large..just keep making excuses as to why they cannot pay as they are waiting for you to verify... See more

Company details

  1. Casino
  2. Betting Agency
  3. Gambling Service
  4. Online Casino or Bookmaker

Information provided by various external sources

Leading Innovators in iGaming since 2010. Discover why we're one of the fastest growing B2B Casino Networks around.


Contact info

You should know

1.1

Bad

TrustScore 1 out of 5

431 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.1

All reviews

(431)

22 reviews in the last 12 months

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Rated 1 out of 5 stars

What a joke

What a joke. My friend was playing on a site (buffalo spins) run by these jokers. She has won some money and is unable to withdraw it. Contacted them via email and was told to submit photo of passport, driving licence, proof of address, and back account details. She did all of this and was told she can now submit a request to withdraw her cash balance. But she is still not able to do so and the support team are not getting back to her now when she is asking for help. They clearly are happy take money from you but don't want to pay out when you win.

28 August 2024
Unprompted review
Rated 5 out of 5 stars

Won 3k asked me to verify my account…

Won 3k asked me to verify my account sent them all the id they asked for and they paid me straight away, was very worried with all the bad reviews but had no problem other than having to email them the id as their photo app thing wouldn't accept my picture

19 August 2024
Unprompted review
Rated 1 out of 5 stars

Would give zero stars if I could

Would give zero stars if I could. Avoid avoid avoid at all cost all their site I played on club 300 online was all fine while I was depositing my card checks fine went to withdraw all of a sudden I need id checks was okay this was last Thursday the locked out of my account Friday sat and Sunday then Monday I could get on then suddenly my card up load didn’t meet requirements even though I used same photo as before as same card. You send pics one day next day get refused week later still not approved so used my winning and closed account the relief I feel not having to deal with these people was worth spending every penny.

14 August 2024
Unprompted review
Rated 1 out of 5 stars

Place needs closing down

Place needs closing down, (lucky stars casino), been with them nearly 2 years and now tried to make my first withdrawal for a grand after spending probably 10k (yippy) and so far on day 6, I was asked to upload my card ( can only upload 1 pictures at time) so I uploaded the front (rejected) then the back with all the details of the card (verified) then after 5 days days get a reply to 1 of my several emails now saying need picture of the front of the card, place is a joke, no contact number, no live chat, email get a response days later if you even get 1, I think uk gambling commission needs to look more into these clowns because they shouldn’t be allowed to trade, games never play all take all the time, I’m a big player and this is my first withdrawal in nearly 2 hours, need I say anymore legalised criminals

12 August 2024
Unprompted review
Rated 1 out of 5 stars

Had no previous issues but sat 3rd…

Had no previous issues but sat 3rd august won bingo twice, cash never went in balance, emailed complaints got reply Tuesday to say all resolved winnings credited to balance but it’s not there £120 in total not credited shocking they need reporting

3 August 2024
Unprompted review
Rated 1 out of 5 stars

Would of gave no stars the…

Would of gave no stars the communication between customers and these is non existing what a joke of a site Amazon slots
Mirror bingo
Both sites run by these guys one sites pays out fine no issues the other wants the same ID every week impossible to get through to anyone and this is a tiny win I'm in major loss with these sites but the fact I can't withdraw after 2 years nearly is disgust what's worse is that amazon slots literally gave me a win after 3 grand spent and it was 51 quid I can't even withdraw it

28 July 2024
Unprompted review
Rated 1 out of 5 stars

I opened the account 2 years ago…

I opened the account 2 years ago provided all I.d have had money out if there but now they are asking for my I.d all over again I have won £201 and they are not getting back to me been a full 7 days since 1st message to them and still not heard anything back there is no phone number no ability to live chat nothing the gambling commission will be hearing about this as this is blatant theft

19 July 2024
Unprompted review
Rated 1 out of 5 stars

RATS

Again I reiterate what others say. You will find it impossible to withdraw any winnings you make. Every excuse under the KYC reason. You will provide every identification you have but still it's not enough.

They will take your cash no problem but DO NOT expect any withdrawal.

19 July 2024
Unprompted review
Rated 1 out of 5 stars

Do not use this company to they are con…

Do not use this company to they are con artists, won money 50.15, asked for withdrawal, so asked for identification, so sent the information kept on saying I'd refused, sent numerous emails and messages, but no response, please avoid this company, I've informed the Police and they looking into this

8 July 2024
Unprompted review
Rated 1 out of 5 stars

Many websites on TV for this company!!

They hide their name by using different websites, all advertising on UK TV.

Why not use one website?

Beware... Found so far, advertising daily...
LUCKY COW BINGO
LUCKY ADMIRAL
BINGO ALIENS
DEAL OR NO DEAL
...probably more - but haven't spent too much time looking.

So if you join one or more of these - you will find it very hard to withdraw winnings.

9 July 2024
Unprompted review
Rated 1 out of 5 stars

Disgraceful

Disgraceful! Avoid at all costs! They take your money then do not allow withdrawals at all. They asked for ID and all sorts when you provide they said it is not valid. Absolute BS. Avoid them like the plague! You will never be able to withdraw your winnings

1 July 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT TRUST THIS COMPANY they are…

DO NOT TRUST THIS COMPANY they are buying lots of casinos and are upto something very sly trust me it's a bad company stay away! I will no longer be affiliated to this company after the news I received from someone who works in jumpman gaming

1 July 2024
Unprompted review
Rated 1 out of 5 stars

Jumpman gaming scammers

More like 0 but no option for that. As others have said do not deposit any money to them. They will refuse to give you any money back that includes your money back or any winnings you might of got. Even going though the right channels to get your money back and other organisations trying they refuse outright. This is the biggest scamming website Iv ever seen. Run by crooks. DO NOT USE THIS SITE

29 May 2024
Unprompted review
Rated 1 out of 5 stars

FORTUNE GAMES!!!

FORTUNE GAMES!!!

I am trying to upload my id and it will not let me I want to withdraw my funds there is bad reviews on trust pilot about fortune games! I will be taken this further I have sent numerous of emails and I am getting no where! I will be contacting the gambling ombudsman I do have screenshots of my account and the money on the account too!!!

4 June 2024
Unprompted review
Rated 1 out of 5 stars

Always avoid jumpman gaming I was on a…

Always avoid jumpman gaming I was on a site call star wins and signed up then when I went to withdraw I realised it was a jumpman gaming site the I ID you need to is a joke way better sites out there but these are the worse of the worse

16 May 2024
Unprompted review
Rated 1 out of 5 stars

Cheats avoid!!!!

Cheats avoid!!!!
Verfied with over 10 documents then the last email guy tries to lie saying account isn’t mine.

Just don’t want to pay out avoid this company!!!!

21 April 2024
Unprompted review
Rated 1 out of 5 stars

I don't even know who this company is

I don't even know who this company is, have never made an account, don't gamble. Yet I woke to £87.50 added onto my phonebill to this company: all done between 2-4am, all roughly 8 minutes apart. My phone bill provider refused to wipe the charges and contacting this company is literally impossible unless I wanna stay on hold to an international number and be charged what they owe me anyway!!! Absolutely fuming they are scamming peoples phone numbers and getting away with it because the phone providers class it as a 'valid charge,' even though it obviously is fraud on my account.

18 April 2024
Unprompted review

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