Jumpman Gaming Reviews 

Absolute crooks, they locked my account with over £1000 in balance for over 3 week and didn't respond to over 20 e-mails. I had to reach out the the gambling commission to recover my funds. Oncecrhey stepped in the money was swiftly returned. Avoid these sharks!

I have been fighting for over 2 months to get what I won they don't answer back my money just disappeared doesn't show under withdraw, I have taken screen shots of everything. Worst site ever. They scam you and don't pay out !!!

I've money in my account and want to cash out. They don't assist you on there email seems like there scamming everyone

If i could do below 1 star I would.
This’s by far the worst gambling group I’ve ever seen. They have spread like a plague with countless websites under the same parent company I.e jumpman gaming. People please avoid them at all costs. Absolute crooks daylight robbery.

Take unauthorised payments via PayPal. Impossible to get refunds from them or PayPal as PayPal just say the payment was authorised, who by!! Avoid these scammers at all cost.

I have never heard of this company and I am suddenly receiving tons of spam from them that I cannot unsubscribe from.

I joined Amazon slots one day ago I went to deposit pressed £20 and it took £50 played with the £50 it never paid out anything was spinning very quickly have deposited in all £110 and won nothing please don’t join these people are robbers

They do not always process withdrawals! They do not respond to any messages. Ever. I lost winnings and closed my acct. There are many other, better sites.

Same as all below comments!!! What do we do to stop these people???? Where is the help? Clear scammers life wreckers vile scumbags!!

Jumpman gaming sites block withdrawals as soon as you want to withdraw more than your deposit losses. I’m fully verified and all was ok until I withdrew 2 lots of winnings. The third was blocked saying they needed to check things and to contact help to get it sorted. Contacted support via email as they don’t do live support at any time regardless what they say. The block was lifted within 24 hrs and I had an email to say they check things if a customer makes multiple withdrawals in a short space of time as the gambling commission requires it. Ok I wasn’t happy as I gambled the money I wanted withdraw while waiting but left it at that. It seemed weird that if I won and withdrew on one of their sites a couple of times and then moved to another that I was blocked from withdrawing, obviously they can see that you’ve withdrawn from one and gone to another with fresh odds and a higher chance of winning so when you do they block it. They know by blocking a withdrawal the customer is more likely to continue gambling and lose the money they’ve won instead of jumpman paying out and ending up with less profit.
This then happened multiple times across 2 of their sites. Each time the blocks were removed within 24hrs. Then the blocks started getting longer, support had started to not reply except the auto response emails.
Finally 24hrs ago on the 10th January 2025 I won some money and withdrew it from clover casino, this was for £441 and about 15mins later withdrew £30 both were authorised. I then tried to withdraw £80 45mins or so after that and it was blocked, I reported it instantly and asked them to unblock it as my account was varified and the money deposited was from my wages. I waited 12hrs and because they still hadn’t sorted it I gambled the £80 away just like every time they block me withdrawing, 24hrs later still no response or help. Funny how they say the blocks are mandatory for the gambling commission but while the blocks are in they still accept deposits. Surely if they had concerns of fraud they shouldn’t take anything as they’re accepting possible criminal money. It’s clear they do all this simply because they know they could end up out of pocket if someone keeps withdrawing when ahead.
Anyway after spending the £80 this time and waiting another 12hrs I decided because I couldn’t withdraw from clover casino I thought I’d play on another jumpman site slot games. I deposited £20 and at £80 winnings tried to withdraw only for that to be blocked. The message as with every time they block my withdrawals it says contact help for the block to be lifted straight away. Again I emailed and no response.
Over the last 3 months the blocks have stopped me withdrawing well over £1000 and it’s put me off withdrawing until I’ve won’t a lot of money. It’s stopped me withdrawing amounts up to £900 because I know if I withdrew that and then won a lot of money they’d block it so I wait but end up with nothing. They know that’s what will happen and is why they do it. It shouldn’t be that way and it’s done on purpose. I’ve asked multiple times for an email address to make a formal complaint and no response, they won’t give me the regulator email address either. Overall avoid any site owned by jumpman as they’re using the gamstop system as an excuse to rip people off. They even send pop ups claiming to check everything is ok gambling addiction wise and when the game reloads it takes another spins money even when your in the middle of a bonus with free spins. I’ve got screen recordings and screenshots of all of this and it’s quite clear what they’re doing. It’s illegal and they’re twisting the rules as an excuse and reason to with hold customers money. Just because you win good amounts meaning you want to withdraw a couple/few times in a short space of time is no reason to block withdrawals. What so you deposit 10 times in an hour and it’s fine but win and withdraw twice and your dodgy and need to be blocked from your winnings. Only Fraudulent scam companies would think that those are good reasons to do what they are.
Please leave a review if this has happened to you like it has me and also look up their regulator and email the regulator with your experiences and issues of jumpman stopping you accessing your funds. Hopefully they will either shut this company down or make it sort things out. I’ve since found jumpman gaming have been found guilty multiple times of breaking/breaching regulations and rules for their financial and unfair gain. This includes using the regulations to their advantage. They don’t close your account when asked either instead use unethical ways to keep it open, read the email they send and you’ll see why. As of 12th January still no email address to make a complaint too yet they responded to the email

This company are absolute crooks. Like every other review on here, when you win they want identification off you. You can upload it as many times as you like, you're not getting your winnings.
Avoid them like the plague.

I deposited £100 and wom £2500 I provided all my ID wouldn't except it. Emailed them for thr last 5 days and now they have closed my account. Keeping my winnings

If you’re reading this it’s already probably too late.
I deposit £50 using Apple Pay. Didn’t like the look of the site so thought I’d withdraw my money.
It won’t let me.
How this company hasn’t been closed down I have no idea.
Just avoid at all costs

I accidentally pressed 50 to deposit instead of 10 been asking for the deposit back finally accepted my ID but cannot go further with withdrawal

Absolute shambles not responding via email I wish I had read the reviews before opening site. They took my money in seconds why is it so difficult to get back will take this further if they don’t allow me to transfer my money

I signed up to express wins about 3-4 weeks ago, to begin with never had a problem my withdrawals went in fine (24hours). All verification was accepted then when I tried to withdraw it kept saying to contact customer service for over 2 weeks now I have been emailing and not got any response as to what is happening with my withdrawal. Absolute joke.

Verifications and withdraws are very long, so that you will continue to play and end up losing it all, also on fluffywins my game crashed on a bonus on first spin and 2 years later still not resolved not even one response. Very bad company

I've have tried to get hold of nation bingo about 50 times to verify they don't answer no way of contacting them and just ignore you on here ...Are the gaming board actually going to do something your all criminals and as corrupted as each other including the gaming board. You slots spin dead same sequence constantly nothing but a scam . We should boycott nation radio because it's there site there promoting to there listeners and people are getting scammed you can't promote a casino then scam everyone shame on you .

This is the second time that this company has STOLEN cash from my account. They change the names of their theving casinos, this time it is MIRROR casino. I was duped because this unethical company had copied the name "MIRROR" from a popular newspaper, in fact the wording and colour was identical to the newspaper. This is copyright infringement! Greedy & DISHONEST.

These people run gambling sites. They are brilliant if you're losing. But if you're winning you'll have a struggle withdrawing your money

I’m not surprised with the reviews the custom service is so bad they don’t reply to emails

Absolutely shocking don’t use them