Julian Wadden Reviews 

Jade had been excellent as we worked towards renovations after leakage at my property she has been there every step of the way offering me options and tailoring services to my needs. She’s been there the whole time excellent lady friendly with amazing customer service skills

As a block investor we have multiple issues which can be complicated and drawn out ,Julian Wadden are committed, pragmatic, helpfull and give excellent investor support - particularly worth a mention in the front line our account manager Mia Aspinall who has the patience of a Saint and a wise head on young shoulders
Thank you Mia.

Only recently had to contact Julian Wadden (Jade). The fault with my shower was dealt with efficiently. Received excellent service. Thankyou

Julian Wadden manage my property and I find them to be very efficient and professional. Ria who is my contact is very helpful and always replies to my queries in a very timely manner. She is knowledgeable and has dealt with any issues to my satisfaction. The rent is collected and paid to me on time each month.

I use Jullian Wadden for all my properties. I am free to go about my everyday life not worrying about getting rent in and ensuring that I am legally compliant as it’s all taken care of. Ria Webster is my property manager and she is fantastic. Always responds to any questions and deals with any issues that may arise.

My property co-ordinator has changed very recently.
It is now managed by Ria Webster who has taken the trouble to introduce herself and has, in the few short weeks, dealt with things efficiently and professionally.

Dealt with Mia who is my 3rd contact within 6 months in this company, hope she hangs around longer than the other 2, excellent communication from her, very professional and follows through on everything she says she'll do.

Excellent comms again from Collette - thankyou!

We had an extremely disappointing experience with Julian Wadden Stockport and would not recommend them based on our experience.
To begin with, we were told by Ryan that professional photographs of our property would be taken. However, he arrived and took the photos using an iPhone. In our opinion, the images were blurry, had significant glare, and did not present our home well.
During viewings, the estate agent repeatedly set off our alarm because they did not appear to know how to operate it. They also described our third bedroom to potential buyers as "the cat's bedroom," despite it simply containing a bookcase. We also felt that important information about the property and our reason for moving was not communicated clearly to prospective buyers. In our view, this did not present our home in the best possible light and may have affected buyers' perceptions.
When we accepted an offer, the buyers' proof of funds had not been fully verified. The sale later fell through, and due to poor communication from Julian Wadden, we ended up having awkward conversations directly with the buyers at our own home. Throughout this process, we asked for the property to remain on the market until proof of funds had been completed and the sale was agreed subject to contract. Despite this, the property was taken off the market. It gave us the impression that securing a quick "sale" was being prioritised over ensuring the buyers were in a position to proceed.
After the sale fell through, we were repeatedly asked to conduct viewings ourselves, even though this is one of the services the estate agents were meant to provide.
When I raised these concerns with Eilish, I found her response dismissive. Rather than acknowledging any of the issues we had experienced, she continued to argue the points by email while avoiding telephone conversations, making it increasingly difficult to resolve our concerns.
I also spoke with Liam, the branch manager, hoping the issues would be addressed. His response was simply, "What do you want us to do about it?" This left us feeling that our concerns were not being taken seriously and that there was little interest in resolving them or learning from the experience.
Overall, we found the service unprofessional, communication was poor throughout, and the experience was incredibly frustrating from start to finish. Based on our experience, we would not recommend Julian Wadden Stockport. If you're selling your home in the area, we'd highly recommend speaking to Edward Mellor instead.

Buying a house is never easy but we were lucky to be well looked after with the initial purchase by Maddy Porter who was quick to pick up the phone and sort things with the vendor; and then when things dragged on and the chain got messy Nicola Viner was among the very few people who got things done. Her persistence and determination to keep communication open and help with negotiations was absolutely key to getting things sorted and over the line.

Jade has consistently looked after us really efficiently, always prompt with her response and friendly too!

The company handles rental agreements with kindness as well as manages the rented properties efficiently by the use of IT to report damages and faults which are usually promptly fixed with landlords support. Both renters and landlords are satisfied.

Thank you to Collette for all your help

Jade dealt with my query promptly and efficiently it's a pleasure to do business with her.

Really good service.
They do everything you ask very promptly!
Great communications too.
I’m very happy with them.
My Account Manager Jade is wonderful.

Jade is very helpful and professional. She is a very good property manager.

I have dealt with Jade Galtrey-Smith on a few cases over the past couple of years.
her communication and attention to detail is second to none. she always keeps me updated. She is an asset to your company
i look forward to continuing to work with her

I have been working with Ria who is managing my property. She is one of a kind- she handles maintenance issues effortlessly and without delay. Her communication is clear, and her advice to solve the issues spot on. She is a problem solver with a rare touch of caring on all sides. I feel lucky to have her looked after my property.

Ria Webster and the team are very professional and I can highly recommend Julian Wadden to manage your property.

Jade Galtrey-Smith has been very professional, courteous and friendly, whilst dealing with all aspects regarding my father’s rented property.