From the moment we entered the yard, we realised that this was an exceptional and well orcistrated operation. Not only was the advice spot on. The goods was put together and delivered within momen... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered some Easy Joint compound from JT Atkinson which was delivered promptly, as requested. I left it a couple of months before starting the project and all was good, until I opened the final tub... See more
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Went above and beyond to deliver extra product. I didnt order enough sand for a renovation project and was told delivery would take 3 days. A lady from head office went above and beyond to get me the... See more
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Visited the Skipton branch twice last week, and found both times the staff friendly, helpful and efficient. Didn't have in stock the item I wanted on my second visit(a small amount of coloured pebbles... See more
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Company details
Written by the company
JT Atkinson is a family owned independent Builders' merchant with over 150 years' experience in the supply of building materials. With our head office in Middlesbrough and 37 branches located in Tyne and Wear, Durham, Teesside, North Yorkshire and Cumbria, the company is able to supply materials to customers across the North of England. With a comprehensive stock range of traditional building, roofing, timber, plumbing and heating materials, a growing range of sustainable products, local knowledgeable staff and a large fleet of delivery vehicles, JT Atkinson are equipped to provide supply solutions across many product ranges from each outlet. The success of JT Atkinson has always been based on having a wide range of products available from stock and supported by a high level of service from knowledgeable, friendly staff. We are committed to providing outstanding service to our customers, but don't take our word for it - give us a try. From bricks to bathrooms, timber to tiles, we do our utmost to serve the needs of the building and associated trades.
JT Atkinson & Sons Builders Merchant
Written by the company
Fast & Reliable Shipping & Service
Orders placed before 2pm will be dispatched on the same day!
Orders placed before 2pm will be dispatched on the same day!
Contact info
Thornton House, Cargo Fleet Lane, Middlesbrough, TS3 8DE, Middlesbrough, United Kingdom
- 01642 204 414
- help@jtatkinson.co.uk
- jtatkinson.co.uk
4.8
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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First class service even with a problem…
First class service even with a problem which was rectified without any fuss
17 June 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review. It is great to hear that you are happy with the level of service that you have received and that your issue was resolved without any issues. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Baildon branch. It is great to hear that you placed your order late in the day and still received your delivery next day. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Great company to deal with
Great company to deal with. Fast efficient service and communication!
12 June 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review. It is great to hear that you have received a fast and effective service from us and that you have found us to be a great company to deal with. Thank you for choosing JT Atkinsons and we hope to see you again soon.
After less than a month the bark is…
After less than a month the bark is starting to turn into dust
22 May 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Hartlepool branch. We are sorry to hear that you are not happy with the quality of the product that you have received. We will contact you offline to investigate this further.
From the moment we entered the yard
From the moment we entered the yard, we realised that this was an exceptional and well orcistrated operation.
Not only was the advice spot on. The goods was put together and delivered within moments and we could carry on with the job.
Absolutely a solid 5 star for all there.
16 June 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Aspatria branch. It is great to hear that you are happy with the level of helpfulness and service that you have received from the branch and that they were able to provide you with the correct advise to prevent any further delays to your job. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Very quick ...no problems...
16 June 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Darlington branch. It is great to hear that you received your order quickly and with no problems. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Very pleased with the hop up
Very pleased with the hop up, the process of buying on line was simple and the delivery was very quick with updates all the way through the delivery period.
14 June 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review. It is great to hear that you have found it simple to place your order online and that your order was delivered quickly. Thank you for choosing JT Atkinsons and we hope to see you again.
Very friendly staff at the yard
Very friendly staff at the yard. Delivery was done at the time that I wanted the material to be dropped.
15 June 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Baildon branch. It is great to hear that you are pleased with the level of helpfulness you have found by the staff in branch and that your delivery was received on time and dropped where you required it. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Excellent communication and customer…
Excellent communication and customer service. Would definitely recommend and use again in the future. Thank you.
2 June 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Barrow branch. It is great to hear that you are happy with the level of service that you have received from the branch. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Middlesbrough branch. It is great to hear that you are happy with the level of service that you have received and that your order was delivered when you expected as well as the pricing being good. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Reply from JT Atkinson Builders Merchant
Thank you for your review. It is great to hear that you are happy with the speedy delivery that you have received. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Reply from JT Atkinson Builders Merchant
Thank you for your review. It is great to hear that you are happy with the level of service that you have received and that you are also happy with the price that you have been provided. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Brilliant friendly and professional…
Brilliant friendly and professional service as always!
12 June 2026
Reply from JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and thank you for your review. It is great to see you have rated your service from our Cockermouth branch as 5 stars, and you always receive a friendly and professional service. This is great news, and we hope to see you shopping with us again very soon!
Ordered MOT Type 1 Sub Base
Ordered MOT Type 1 Sub Base, delivery was not this and when I complained all they kept saying it was and it was just from another part of the quarry, which is rubbish as it is supposed to be graded so it would not matter what part of the quarry it came from.
12 June 2026
Reply from JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson ands thank you for you review Paul. We are very sorry to hear that you were not happy with the service or the goods received from our Middlesbrough Branch. We will pass on your review directly to the branch manager to have this looked into further for you. Many Thanks, JT Atkinson
Reply from JT Atkinson Builders Merchant
Thank you very much for your review of our Aspatria branch, it is great to hear you are so pleased with the quick delivery and also the communication throughout. Thank you for choosing JT Atkinson and we hope to see you again soon
Always efficient and helpful
3 June 2026
Reply from JT Atkinson Builders Merchant
Thank you very much for your review of our Aspatria branch, it is great to hear the staff are always efficient and helpful. Thank you for choosing JT Atkinson and we hope to see you again soon.
Great service
Great service, JT Atkinson. The price was good, and the cost for delivery was good too. The delivery guy was also really polite and helpful.
30 May 2026
Reply from JT Atkinson Builders Merchant
Thank you for taking the time to write this review Jamie. It is great top hear that you were happy with the pricing of your order and that our driver from our Middlesbrough branch was polite and helpful. Thank you for choosing JT Atkinson and we hope to see you again soon
Excellent service from order to…
Excellent service from order to delivery i was fully informed of all stages will definitely order again for next project
1 June 2026
Reply from JT Atkinson Builders Merchant
Thank you Wayne for this review. It is great to hear that our Scarborough branch kept you updated and you received such great service. Thank you for choosing JT Atkinson and we hope to see you again soon
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Skipton branch. It is great to hear that you have found our branch to have great communication. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Excellent price and super fast delivery…
Excellent price and super fast delivery - will use again.
8 June 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review. It is great to hear that you are happy with the pricing you were offered and that you received your delivery quickly. Thank you for choosing JT Atkinsons and we hope to see you again soon.
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