Reply from Joule
Hi Cindy,
That's great to hear, thanks for sharing such nice feedback. We hope you have a wonderful weekend!
Lots of energy,
Team Joule ☀️
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Company details
About Joule
Written by the company
Joule trapt meer energie in je organisatie met fietsleasing!
Wij bieden een fietsleasingspakket volledig op maat van jouw organisatie, met extra aandacht voor het ontzorgen van jouw HR-afdeling én het boosten van een sterke fietscultuur op de werkvloer.
👉Geschikt voor organisaties van 1 tot 10.000 medewerkers! 🚴♀️🚴♂️
Meer informatie over Joule
[FR] Boostez l'énergie de votre organisation avec Joule et le leasing vélo !
Optez pour un plan de leasing vélo conçu sur mesure pour votre entreprise. Nous simplifions la vie de votre service RH tout en encourageant une véritable culture du vélo parmi vos collaborateurs.
Plus d'informations sur Joule
👉 Pour les entreprises de 1 à 10 000 employés, c’est la solution idéale pour allier mobilité durable et bien-être au travail. Avec Joule, passez à la vitesse supérieure !
Wij bieden een fietsleasingspakket volledig op maat van jouw organisatie, met extra aandacht voor het ontzorgen van jouw HR-afdeling én het boosten van een sterke fietscultuur op de werkvloer.
👉Geschikt voor organisaties van 1 tot 10.000 medewerkers! 🚴♀️🚴♂️
Meer informatie over Joule
[FR] Boostez l'énergie de votre organisation avec Joule et le leasing vélo !
Optez pour un plan de leasing vélo conçu sur mesure pour votre entreprise. Nous simplifions la vie de votre service RH tout en encourageant une véritable culture du vélo parmi vos collaborateurs.
Plus d'informations sur Joule
👉 Pour les entreprises de 1 à 10 000 employés, c’est la solution idéale pour allier mobilité durable et bien-être au travail. Avec Joule, passez à la vitesse supérieure !
Contact info
Rooigemlaan 455, 9000, Gent, Belgium
- 050892989
- hello@joule.be
- joule.be
4.7
Excellent
371 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Joule
Thank you for your kind words, Delphine! Enjoy your ride! 🤩
FriendlySuper helpfull team
Friendly, super helpfull person, also when I had issues, via the chatbox, people could help me very quickly. Only negative was when I had to get my bike, it was raining, and all the extra stuff is in a bag which is mad out of a kind of carton, and everything felt when I took my bike (so all the new books etc). They should have protected it.
4 February 2026
Reply from Joule
Hi Rudi,
Thanks for sharing this. Sorry to hear about the packaging, that’s clearly not how it should arrive. We take this feedback seriously and will look into how we can improve this moving forward.
Enjoy your bike!
All the best,
Team Joule 🚲
Quality and outstanding support
I was impressed by the quality and performance of the bike. The bike is lightweight, durable, and perfect for my needs. When I had an issue with a flat tire, the team quickly addressed it and provided prompt service. I highly recommend Joule for their excellent bikes and reliable customer support!
1 February 2026
Reply from Joule
Wow, Azucena, you just made our day with this review! 🥰 Thank you so much for the kind words.
With amazing customers like you, delivering great service comes naturally. 😏
Now let’s keep our fingers crossed for some sunny biking days ahead. Enjoy the ride(s)! 🤩
It would be a 5 star rating if the…
It would be a 5 star rating if the recycle paper bag with charger and paperwork was not fully saturated with rainwater and disintegrated when picking up the bike.
4 February 2026
Reply from Joule
Hi Tim!
Thanks for sharing this. Sorry to hear about the packaging, that’s clearly not how it should arrive. We take this feedback seriously and will look into how we can improve this moving forward.
Enjoy your bike!
All the best,
Team Joule 🚲
Super Joule
The seller was extremely pleasant to talk to, took the time to listen carefully to my needs, and recommended a bike model that perfectly matched what I was looking for. I'm very satisfied with the purchase and would absolutely recommend them to others!
31 October 2025
Reply from Joule
Wow, Vesna, you're making our day with such a review! 🤩
Reply from Joule
I think you just won the prize for nicest review, Hani! Thanks, and enjoy your bike! 🤩
Excellent so far
Excellent so far! Good communication. Quick bike fixes. I wish they had a service for non business use and perhaps a replacement bike service like they have for car leasing companies while you wait for your ordered bike.
17 July 2025
Reply from Joule
Hi there!
Thanks for your great review and suggestions. 😍 It's our pleasure!
We'll definitely look into the possibility of a replacement bike service in the future.
Enjoy your ride! ☀️
Reply from Joule
Flexibility is our middle name, Nathalie! 💁🏻♀️ Enjoy your ride!
Efficient and Professional
The Joule team is consistently timely and professional, ensuring that all my needs are met promptly and efficiently. Highly recommended!
4 March 2025
Reply from Joule
Awww, you're making us blush, Andrea! ☺️🙏
Great experience
Great experience, quick responses, clear communication, very satisfied customer!
I enjoy my new ride.
19 February 2025
Unprompted review
Reply from Joule
Awesome, that's great to hear!! 🤩
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