Excellent support - the sales / support went above and beyond to make sure I could get what I was after. Really impressed!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fantastic bumbells and weight rack. Had an issue with the incorrect rack size and customer services were out of this world. 5*, 10/10, Fabulous. Replaced next day, ready built, easy collection, quick... See more
Great high quality products and customer service second to none. My wife ordered a dumbbell rack that arrived with a damaged plastic end cap. I received a reply the very next working day confirming a... See more
We ordered a selection of 6 of the neoprene kettle bells. They arrived several days after their scheduled delivery date confirmed by phone call. After first missed date, I chased on phone for sever... See more
Company replied
Company details
Written by the company
Jordan Fitness supply commercial gym equipment & functional fitness products worldwide. UK based, we specialise in premium free weights (dumbbells, barbells, discs), weight benches, rigs & flooring through to plyo boxes, medicine balls & home fitness. ...
Contact info
56 Oldmedow Road, PE30 4JJ, Kings Lynn, United Kingdom
- 01553763285
- marketing@jordanfitness.com
- jordanfitness.com
You should know
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to order on web site
Easy to order on web site. Weights arrived in about 5 days. Wanted to buy some 2.5kg and 5kg but still out of stock.
Service and product excellant
Service and product excellant, just so annoying some kit Ive ordered to complete the set of dumbbells is out of stock.....for ages! I still have on back order
With kind regards
Julian Posner
Brilliant service and top tip goods…
Brilliant service and the goods received were exactly as advertised. Follow up and tips regarding fitness from the company is so refreshing.
Brilliant customer service and products
Another great piece of workout equipment from JF - wouldn't use any other company for my exercise needs.
Studio pump plates
turned up in quick time, product (albeit a new version of the studio plates) is always sturdy and does the job.
hard to find fault
Ignite pump x urethane barbell set
Ignite pump x urethane barbell set, quick release collars with 2 x 1.25, 2.5 & 5kg discs, great quality equipment really comfortable to use and smooth bar with no knurling to shred your hands. Each disc is a great dumbbell replacement as thoughtfully designed with hand grips. The plates have four flat surfaces allowing them to remain where you place them on the floor without rolling away. The quick release lock is sturdy but its still new and my experience of these is they loosen over time but it's too early to say with these Jordan ones.
My only concern is the availability of extra weights at the moment as I need more weight, but they are all reported as out of stock which is both disappointing and frustrating. Jordan has many different styles and designs of weight bars and plates it might be a handy addition to their product descriptions if they identify which other plates are compatible with each bar. So far very impressed. Just get more stock please.
Really efficient service
Having ordered a Reebok Step box, I was not expecting such speedy delivery. I received notification that it would be delivered on 3rd March, and it arrived at my door early that day. It was good to deal directly with this company, rather than going via an intermediary. Thank you!
Very quick service and excellent…
Very quick service and excellent quality products, thanks!
Fabulous service
Fabulous service. I gaddelivery within 36 hours of placing order. Thank you
First time customer
First time placing an order from a website I’ve never used and i have to say i was dubious, however everything turned up within 10 days and great quality.
Only cons are, couldn’t track delivery as no tracking details given, and the clamps for the barbell are a bit of a struggle to get on, hopefully this eases with use.
Fantastic services and Fantastic item …
Fantastic services and Fantastic item very pleased will order again
Great Service!
Really pleased with my weights
Really pleased with my weights, foot quality and arrived on time
Excellent customer service
Excellent customer service. High quality products. Recommended company
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
