Jones The Gas Reviews 

323
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 94 reviews, reviewers overwhelmingly had a great experience with this company and consistently consider them the absolute best professionals in the region. Customers frequently praise the exceptionally polite, highly skilled staff who take the time to explain every detail of the work and always leave residential properties completely clean and tidy. Consumers also appreciate the highly competitive pricing and truly exceptional value for money across all comprehensive boiler installations, routine annual services, and unexpected repairs. Many people value the prompt emergency call-outs, excellent ongoing communication, and reliable scheduling that consistently keep their home heating systems running smoothly throughout the winter.

What people talk about most

Service

Clients share profound satisfaction with the service, highlighting professional workmanship, punctuality, and... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing the team as friendly, highly... See more

Price

Customers consistently note positive experiences with price, often highlighting very reasonable charges and... See more

Value for money

People report positive experiences with value for money, sharing a strong consensus that the service is well... See more

Customer service

Reviewers express great satisfaction with the customer service, highlighting friendly and professional team... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jones The Gas are the best. Customer service is second to none, whomever from the small team comes out is friendly, professional and explains what they're doing and why. Very competitive prices. We... See more

Rated 5 out of 5 stars

Skilled technicians from Jones the Gas have completed 2 jobs for me. On both occasions we had good workmanship and clear explanations which inspired confidence in the work completed. Paper work and bi... See more

Company replied

Rated 5 out of 5 stars

I HIGHLY Recommend 'Jones the Gas' (Flintshire) They are a very Professional, Friendly Team of TRUE ENGINEERS who removed my old boiler system, repaired the damage caused by previous install... See more

Company replied

Rated 5 out of 5 stars

Fixed the issue with my boiler and saved me a fortune after being told by another company that I needed a new boiler. Pleasant and professional, engineer did a thorough job, didn’t rush, and left ever... See more

Company replied


Company details

  1. Gasfitter
  2. also in
  3. Gas Engineer
  4. Gas Installation Service
  5. Heating Contractor

Written by the company

At Jones the Gas, we pride ourselves on delivering high-quality heating and gas services across Flintshire and the surrounding areas. With years of hands-on experience and a growing team of skilled engineers, we specialise in boiler installations, servicing, repairs, power flushing, smart heating upgrades, and more. We’re known for our attention to detail, honest communication, and turning up when we say we will — no excuses. Whether it’s replacing an old inefficient boiler, fixing a heating fault, or installing smart controls like the Salus iT700, every job is completed to the highest standards using trusted products and proper techniques. Our customers choose us because we genuinely care. We offer clear quotes, keep you informed every step of the way, and never leave a mess behind. Hundreds of 5-star reviews speak for themselves — and there’s always a friendly voice at the end of the phone. We’re not just here for quick fixes — we build long-term trust. So if you’re looking for a heating company that shows up, knows their stuff, and puts the customer first, give us a shout. Jones the Gas — keeping Flintshire warm, one boiler at a time 🔧🔥 #Hellooo


Contact info

5.0

Excellent

TrustScore 5 out of 5

323 reviews

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5.0

All reviews

(323)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First Class

First class service as usual from Jones The Gas. Would highly recommend.

15 November 2023
Unprompted review
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Reply from Jones The Gas

Thank you ☺️

Rated 5 out of 5 stars

Boiler Conversion by Jones the Gas

Proprietor Dean was most helpful right the way through from quote to invoice. His work and that of his team is outstanding. Ours was quite a tricky conversion with a remit to avoid any alteration to our kitchen whilst fitting the new boiler into a wall cupboard. I must say the job has been completed with a minimum of fuss, to a very neat, tidy and high standard. Highly Recommended!

13 September 2023
Unprompted review
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Reply from Jones The Gas

Thank you 😊

Rated 5 out of 5 stars

What an amazing guy

What an amazing guy. Pre-booking, showd up and did the full job with certiifcation for a very renable price. Highly recommended.

26 August 2023
Unprompted review
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Reply from Jones The Gas

Thank you 😊

Rated 5 out of 5 stars

amazing service!

Dean & Dean have just been to service our fire! Absolutely amazing guys highly recommend them! Had a right giggle but forgot to offer them a brew, thanks guys will book you soon for the boiler service!

31 July 2023
Unprompted review
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Reply from Jones The Gas

Thank you 😊

Rated 5 out of 5 stars

5 radiators taken out and replaced

5 radiators taken out and replaced. Nothing too much trouble, everyone friendly,helpful and felt comfortable to ask and engage with. When the job was complete it looked stunning but, more amazing we didn’t have to tidy anything all done.

21 July 2023
Unprompted review
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Reply from Jones The Gas

Thank you 😊

Rated 5 out of 5 stars

New radiators

Extremely professional and friendly fitters, will definately use again, highly recommend.

13 July 2023
Unprompted review
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Reply from Jones The Gas

Thank you 😊 it was a pleasure

Rated 5 out of 5 stars

Five star work

So pleased with the installation of a new boiler by Jones the Gas. They arrived quickly after my enquiry to give me an estimate and responded immediately to any questions I had. They were both so professional, job was done and dusted with no problems. Everything was explained to me re workings and they cleaned up entirely before they left. Such a pleasant couple of guys, would highly recommend them.

27 June 2023
Unprompted review
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Reply from Jones The Gas

Thank you 😊

Rated 5 out of 5 stars

If Carlsberg employed gas engineers

Dean and young Dean were very professional, courteous and knowledgeable. From the initial quote to the completion everything went very smoothly. They even cleaned up and washed the coffee mugs out.
Would highly recommend.

20 June 2023
Unprompted review
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Reply from Jones The Gas

Thank you it was our pleasure 😊

Rated 5 out of 5 stars

Excellent service

Excellent service, as always! Clean and tidy and does a fantastic job. Will use again for my next boiler service.

10 June 2023
Unprompted review
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Reply from Jones The Gas

Thank you 😊

Rated 5 out of 5 stars

Really nice guys.Turned up on time,very professional. Explained everything they’d done and all relevant paperwork sent over by PDF and email. Local lads doing a fab job, what’s not to like😀👍

Really nice guys. Arrived on time and very professional. Explained everything they’d done and sent all the relevant paperwork by PDF and email. Local guys doing a great job,what’s not to like. Would highly recommend😀👍

30 May 2023
Unprompted review
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Reply from Jones The Gas

Thank you 😊

Rated 5 out of 5 stars

Master of his trade

Had a boiler & hot water cylinder service today. Chewed poor Deans ear off asking questions but he answered everything & put my mind at rest - obviously knows his stuff. Can’t recommend highly enough! Thank you

1 June 2023
Unprompted review
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Reply from Jones The Gas

Thank you 😊

Rated 5 out of 5 stars

Boiler Upgraded

Great service as usual from this firm. Only problem was that we had 3 Deans in the room at one point!!!. Job well done despite everything that was thrown at them including a toilet. Would happily recommend them to anyone!

16 May 2023
Unprompted review
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Reply from Jones The Gas

Thank you 😊 it was a day I won’t forget 🤣

Rated 5 out of 5 stars

By far the best!

We are so glad that we found Dean (x2) we couldn't have been without them during our house renovation project! They are so reliable and a good laugh too! We're so grateful for the amazing work they've done for us. Thank you Jones the Gas, and we miss having you around!

22 March 2023
Unprompted review
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Reply from Jones The Gas

Thank you , we had a great time & your renovation is looking awesome 😎

Rated 5 out of 5 stars

Top service! A********

Top service! Best of the best! Can’t recommend this company enough. Hassle free service from start to finish! A******

12 May 2023
Unprompted review
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Reply from Jones The Gas

Thank you 😊

Rated 5 out of 5 stars

The Gas men

The team were friendly and professional. We felt we’d know the guys a lifetime in a very short time . This made the visit much less stressful.

Assessment of the boiler revealed corrosion of a component which had lead to a system failure.

This was seen visually and explained as above in non technical language .

A quick repair was made to allow us heating and hot water .

The guys returned as scheduled with the replacement part which was then fitted .
A full service was then preformed.
All in all 10/10
We would and have recommended the company to others.

22 April 2023
Unprompted review
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Reply from Jones The Gas

Thank you 😊

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