Jolly Tots Reviews 

656
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 281 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly helpful, knowledgeable, and professional, making their shopping experience relaxed and comfortable. Many highlight the excellent customer service, appreciating personalized approaches, clear product explanations, and a wide range of quality items. Reviewers frequently mention the competitive and amazing prices, often better than online, allowing them to get great deals. The overall service, including quick delivery, a no-pressure sales environment, and helpful demonstrations, contributes to a highly recommended experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, knowledge, and... See more

Product

Consumers find product to be positive, highlighting the wide range of options, quality, and competitive... See more

Service

People report positive experiences with service, consistently describing it as fantastic, excellent, and... See more

Price

Customers consistently note positive experiences with price, highlighting competitive and affordable options... See more

Customer service

Users describe positive interactions with customer service, consistently praising the high standards and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great customer service and very quick delivery. I was initially hesitant about the site, thinking it was a scam - given the prices were so good for new products - but I drew comfort from the positive... See more

Rated 5 out of 5 stars

David helped me out with choosing our travel system - the Joie Finiti Bundle. He was such great help. This is my second travel system and I was completely unhappy with my first (from a different com... See more

Rated 5 out of 5 stars

Had an Excellent experience with Jolly Tots!! Louise was super helpful and patient! Ordered a Nuna travel buggy and it arrived the next day with free delivery!!

Rated 5 out of 5 stars

Maisie at Jollytots Evesham was fantastic! She demonstrated and clearly explained a variety of models to us, whilst answering all the questions we had. We purchased a travel system at an amazing price... See more


Company details

  1. Baby Store

Written by the company

Jolly Tots stock a massive range of products for you and your baby. We offer fast delivery throughout the UK and click and collect from our store in Birmingham. Proudly independent for over 30 years. Why shop anywhere else? Please inbox us if you would like us to try to price match a competitors offer. Follow us on the socials for amazing clearance deals, live demonstrations and fantastic giveaways


Contact info

5.0

Excellent

TrustScore 5 out of 5

656 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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5.0

All reviews

(656)

279 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have bought the full egg3 travel…

I have bought the full egg3 travel system from jolly tots Birmingham, plus next to me crib and bouncer. David in particular was very helpful and informative and helped myself and my husband a lot as we are first time parents and had a lot of questions! Will highly recommend!

3 May 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic! David and staff were amazing 😍 David knew his knowledge and understanding of every product.., highly recommend!!!!! So happy and excited to come back

3 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Used jolly tots 8 years ago for my daughter and 8 years on came back for my Neaphew!

3 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent choice, price and customer service.

Recently visited the Evesham store to purchase a Nipper Wagon. The customer service was excellent. They let us try one in our boot to make sure it fits. There was no pressure to buy. The price was the best around and they even disposed of the excess packaging when we bought it so didn't have to take that home. Win win really!
If anyone wants somewhere to look at a variety of products this is the place to go.

25 April 2026
Rated 5 out of 5 stars

Staff were all very friendly and…

Staff were all very friendly and helpful. Kira sorted me out with a double buggy, bath, play mat and mattress. Nothing is ever too much trouble. I have been coming here for over 25 years and they have always been very helpful with what i have needed.

2 May 2026
Unprompted review
Rated 5 out of 5 stars

I’d like to thank Harvey for such a…

I’d like to thank Harvey for such a great experience from start to finish. I purchased a bundle of Nuna pushchair items, and everything was exactly as described at a great price. Delivery was quick and well organised, with everything arriving safely and on time. Communication was prompt, friendly, and very helpful throughout, which made the process easy and stress-free. It’s clear Harvey genuinely cares about his customers. I wouldn’t hesitate to recommend him to anyone.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

David helped me out with choosing our…

David helped me out with choosing our travel system - the Joie Finiti Bundle. He was such great help. This is my second travel system and I was completely unhappy with my first (from a different company and shop), David made the experience this time round much more relaxed and comfortable. I didn’t feel pressured into buying the first system I looked at. I went back the next day after having a think and brought the system.

Recommend David for help at Jolly Tots.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Staff were very welcoming and professional. Excellent customer service and great products. Brought a stroller for an amazing price, thank you!!

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

My family have used Jolly Tots many times over the years and have always had fantastic service and items. We seen David in the Birmingham store today and he was very helpful. Thank you David and Jolly Tots.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

I was so impressed by the service…

I was so impressed by the service received from Tom today at the Evesham store. He explained everything so well, was happy to discuss different options and price ranges, and was honestly so helpful. We walked away very happy with our purchase!
The price range here is also really good. I’d recommend to any new mums

25 April 2026
Unprompted review

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