Joe Duffy Group Reviews 96

Stay well away from Joe duffy range Rover , airside swords. Shocking experience with multiple issues on a discovery sport. Service department rude and unhelpful. Never again Joe duffy. Go somewhere else is my advice. Shameful company

Not impressed my son purchased 172 hybrid Golf. ….car had issue with 12v battery. For 2 weeks Joe Duffy said the Technician to look after this problem not available and requires a specific Technician and cancelled appointment. Then the car broke down … got car towed at a cost …. Car now in Joe Duffy motors 9 days and not ONE phone call from them to give an update on car …
I called today and told the car should be looked at by next Wednesday as they do not have enough Technicians to look after this type of cars / girl said so many cars in with similar issue and only ONE person to look after these….
Why are we being encouraged to purchase hybrids or electric cars as going forward they do not know what problems ahead and appears no manpower qualified to deal with these issues

2 weeks ago I went to Joe Duffy BMW in Finglas. I met a very pleasant sale executive called Soni. He was a pleasure to deal with. He took his time showing me the cars I was interested in and also around my budget. He followed up with emails and phone calls as he said he would. I’m delighted to say I bought my BMW 3 series. I would highly recommend Soni and his other colleagues who were all very professional and very helpful.
Thank you
Maria O Sullivan

Great experience with Joe Duffy, Kia in Finglas. Ross sold me the car and made it all very easy. The test, of course, is what happens after the sale. I had a minor issue with the car which he responded to immediately and without fuss. Next up was Sean, the service manager. Again, fuss free and everything made simple. Thanks, Lads.

Swords dealership are a discrase to the VW brand , the staff are very rude and 5 times I call only to be told they would call back and never do.
They are so unhelpful avoid if thinking of purchasing.

I would like to thank CAB Ford in Cork, Ireland, and especially their service manager, John, for performing above all my expectations. I had bought a Ford from another dealership and took it to CAB Ford for what I thought was a small issue.

John was very patient with me and extremely helpful in guiding me with what needed to be fixed and how to proceed because I had purchased the car for about a month. I can really confirm that my car was in good hands and thanks to CAB Ford and John, my car runs smoothly now. I am at peace when I have my car serviced at CAB Ford.

I cannot highly recommend them!

Offered 26k for a 38k car! Chancers, we all have to make money but they are over 6 grand shy of the other offer I received from another garage. Judging by their awful review score the shoe fits!!! AVOID

Carl was an absolute gent from start to finish. So professional, knowledgeable and efficient. An absolute asset to Audi North Dublin. Not bad on the eyes either.

Staff at Swords are Terrible. Awful. Useless. Clueless. Not sure what they get paid for. Wont help you. Will try to wash their hands off of the issue. Will waste ur time bring you out just to tell you they cant do it with some crappy excuse. Its unbelievable they are still operating.Will never buy Volkswagen again. I have been visiting them in and out for a year over same issue they cant get fixed and now cause they ran outta options they refuse to fix under guarantee. Bad people

Joe Duffy BMW Finglas. Brought my 10 year old car in for a recall. it did take nearly 4 months to get the date. There is a bit of a palava when you arrive as you need to take a seat and wait to be called to discuss your requirements with a service agent. A little bit uneccessary but anyhow.... I did stress that I needed the car back no later than 16.30, which I could see was a bit of a problem, however I left it with them. I got a call around 14.00 to tell me the car was ready. When I arrived to collect, I had to repeat the sit and wait to be called palava again which is a bit annoying especially as Joe Biden's visit had made me late. Staff were excellent both at reception and Wiktoria who was my service agent! Very pleased to see that the car got a visual inspection and was valeted. I was now a very happy punter.

I purchased a 2019 car in 2022 and since the day I drove it home it has countless issues - bald tyres, a faulty bumper, bad brakes, mould in the car, an unsecured undertray. And now after a year of owning my car, it is in engine failure and they refuse to cover this under warranty and have said it’s not worth fixing. I am now seven weeks without a car. Constantly spoken down to when I ask for help and treated extremely poorly every time I request help.

I felt that the 13th day waiting period to replace a glow plug is deliberate and insensitive. No communication from them whatsoever. Had I not called 8days after I left the car, they would have not started the repair. I could not help thinking that probably they just have too many costumers and the 430 euro service charge is too little and insignificant.

I’m done with this crowd now on 2 occasions stuff was stolen from my car when it was in the hands of joe Duffy staff, once was money from the glove pocket in the front of the car, second time was 4 packets of cigarettes from the boot of the car, first time happened in finglas second time happened in swords I’m done with this lot robbers

AVOID!!!!! Phoned joe duffys to get price for a car part. Was told it was about 40 euro ...told them to order. Order arrived and went to pay . Tried to charge €110 after quoting approx €40.

Ordered a part for my daughters Range Rover evogue Waited 5 days for the part to come in only to be told by Darren in parts the price quoted was to be tribbled. These lads are a shower of gobshites and gansters

Got my car serviced today and when I collected the car I noticed some change missing (a few euro) from the cup holder compartment in the front. Very disappointed that this sort of thing happens.

Booked my Audi A4 into Audi Limerick for a timing belt and water pump replacement on the 5th of January 2023 with the work to be carried out on the 30th of January 2023. Dropped my car to the dealership at 8:30am and had it booked in by the service department and was told it would be ready to be picked up at 4pm that afternoon. At 1pm they rang me to tell me they didnt actually have the part and could they fit a non genuine part instead. Obviously the main reason i was having it done at the main dealer was to have genuine parts fitted. I went to pick up my car without any work being done and was told i would be rang the following day with a timeline of when they would have the part without any explanation as to how this error happened. It is over a week and despite me ringing the dealership 3 times to speak to a manager about my experience and feedback as to when they will have the part and can carry out the work I am still waiting to speak to someone other than the receptionist. Will not be going there again.

From the moment I entered the showroom I felt valued as a customer, The reception staff were welcoming and friendly. I was offered a coffee and a muffin as I waited, with newspapers available in the super waiting area. My service advisor Dominic was professional and highly efficient, explaining everything and calling back with information and updates as promised. When the work was done, I was impressed by the way Joe Duffy BMW looked after me pricewise and my car had been washed and valeted when I picked it up. Overall a 5-star experience as I would expect from a premium auto retailer. Thanks Dominic.

Sold mechanical faulty vehicle. Did not accept their mistake for 6 months. Matter was brought to attention of SIMI who forced them to do a full refund!!!

Here in Drogheda Audi. Almost three hours for tyre replacement. Told by the service desk “well it takes time”