JCF Property Management Reviews 

I've lived in property managed by JCF for the last 18 months and it is the best experience I've ever had as tenant. Davina in particular has been amazing, she's really friendly and is quick to respond to emails, and has been so helpful in making things go as smoothly as possible.

The best bit about dealing with JCF is working with their people. Davina P gives us solid support with our property management needs; really clear advice and decisive follow-up. With Davina at the front, and Douglas O there in his role, we feel well looked after.

Davina Palmer was great to work with when we rented in Putney. Always so quick to action requests and over communicate. 10/10 experience while working with her at PCFPM.

Have owned a leasehold flat in Staines for money years and JCF have been the managing agents for about the past eight. A breath of fresh air after poor experience with previous agents. Howard Nicholson is the boss and is very customer friendly. He was involved many years ago wearing the hat of a different agent and it was great to see him back. Some agents are interested only in collecting the service charge and do little else but not JCF. Recommended.

Property managers who provide an excellent service in responding to issues quickly, and are prompt at providing information, arranging maintenance and repairs, and providing contact details of tradesmen when requested.

Avoid any property managed by this company, especially 17 Hardwicks Square. The management is absolutely appalling. The building is dirty, with frequent fire and scaffolding alarms going off weekly, and rodent problems that are never properly addressed.

Despite repeated requests, basic issues like connecting flats to the intercom or installing a mailbox (requested over 6 months ago) remain unresolved. There is no meaningful response or effort from the management to solve problems.

This is one of the worst-managed buildings I’ve ever encountered. Save yourself the frustration and avoid any property managed by this company like the plague.

Thank you Debbie Ranger! Debbie was very helpful and accommodating in an urgent matter that came up with our house sale very recently. She got what we needed done the same day and we are very thankful. Superstar - thank you so much!

Debbie Ranger was great to work with at JCF and under her management our block has been really brought into shape. There's still more to do but JCF have really started to turn us around in terms of projects they have undertaken.

During the renovation of our building, JCF not only efficiently coordinated various repair tasks, but also consistently prioritized the needs of our leaseholders, ensuring the smooth progress of the renovation work. In particular, Elena performed exceptionally well during the process. She not only has solid professional knowledge, but also can accurately identify the problems and quickly find solutions. At the same time, she pays great attention to communication with leaseholders, making us feel the warm and considerate service. Here, I express my heartfelt thanks to the company and express my respect to all the employees who participated in the renovation work. Your hard work has created a more beautiful, safe living environment for us.

I am the Operations Manager for Rose Property Services, I work along side all the Property managers at JCF. They are very approachable and professional with a very quick response time. Special shout out to Molade and Elena top property managers.

We've had a fantastic experience with JCF so far - they've always been very responsive and helpful with sorting out any (major or minor!) issues with our property, ranging from a malfunctioning washing machine to a tripped switch.

Particular shoutout to Davina and Helen for all their help throughout our tenancy.

Amazing service from Chloe Martinelli - responsive, helpful and fast to deliver in a challenging time-bound situation. We would not have got things over the line without her input and help and she has our sincere thanks and gratitude for that.

Tatianna is fantastic, she was so helpful, professional, understanding and persistent in getting the problem at Fairlawns resolved!
Everyone at Fairlawns is so grateful and I want to thank her so much for being such a kind liason with me to get things done!

I have inherited my father's flat, managed by JCF. Throughout the process, including when I was dealing with the property when he was ill overseas, JCF was excellent to deal with, clear in billing and prompt to respond. Most recently they instantly arranged for me to get additional keys to the block. I've dealt with quite a few property management firms, and JCF is the best so far.

JCF have managed our block of flats for some years now and have always kept residents informed of any problems or work which needs to be carried out. Very sorry to see that Ashley Wilkins is handing over the reins soon. He has done sterling work, being both very approachable and efficient.

Repair and insert of a new code padlock at the pedestrian gate leading to the rear garden of Burwood Lodge, Wimbledon.
Excellent job Molade. I did not expect that much!
Being a ground floor resident I am very happy and I feel safe. The same should be the resident of apt 4.
This is the way the Burwood Lodge Co Ltd money has to be spent!
Thank you.
The resident of apt 5

We were very impressed. We called JCF to report a build up of water in the entrance to our block of flats. Within an hour, Howard had attended, identified the issue as a blocked pipe and called a contractor to fix it. Howard’s quick intervention definitely averted a crisis

JCF and our property manager Chloe, are efficient, diligent and hardworking. I would highly reccommend them as managing agents.

JCF - and in particular, Debbie Ranger - provided excellent service for me when my property was in need of remedial damp course work. Debbie was responsive, helpful and managed to find a very quick solution to what could have been a lengthy problem for me. Debbie went over and above to help me - I couldn’t have asked for anything more. Thank you!

Marta Moutran at JCF Property Management was just wonderful. She was quick to respond and resolved our apartment building problems promptly, professionally, and with a can-do, friendly approach. They are lucky to have her!