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Javvy Coffee Reviews 

4,960
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,338 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delicious flavors, the velvety texture, and the highly convenient way these quality products help them reach their daily health and fitness goals. Many people also highlight the prompt shipping speeds and the exceptionally helpful assistance provided by support teams when minor delivery questions arise. However, some people mentioned ongoing challenges with managing automated subscriptions and navigating the official website to update their preferences. A small group of consumers also experienced frustrating shipping delays, noting that it was sometimes difficult to promptly reach customer support representatives for assistance.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the delicious flavors and the ease of... See more

Quality

Consumers find quality to be positive, highlighting that the drinks taste amazing without any chalky texture... See more

Order

Reviewers express mixed feelings regarding their order experiences, highlighting both smooth transactions and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the prompt, helpful, and kind... See more

User experience

Reviewers highlight positive aspects of user experience, frequently praising how easy the products are to use... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I give Javvy coffee 4 stars because it tastes great but it’s a little expensive for me to buy monthly. I can maybe treat myself every 3-4 months but definitely can’t afford it every month. I enjoyed t... See more

Company replied

Rated 5 out of 5 stars

Javvy refreshers have been a huge help on my wellness journey this year. I blend one scoop up with ice and water, pour into a tumbler to sip on as I walk my dog. It makes the walk enjoyable for both o... See more

Company replied

Rated 5 out of 5 stars

The strawberry lemonade refresher is so delicious! It tastes exactly like any regular strawberry lemonade I’ve ever had, but with so many added benefits. I have been using it daily and am excited to... See more

Company replied

Rated 5 out of 5 stars

First, the shipping. Very fast and reliable! Accurate delivery and quality packaging. Now the product. I’m already addicted to my afternoon boost of caffeine and an added bonus of getting to finally h... See more

Company replied


Company details

Written by the company

Javvy is a convenient, healthy, and zero-compromise alternative to bulky coffee brewing equipment, messy leftover grounds, and gross instant coffees. With Javvy, there’s no need for long prep and brewing time! Simply pour in a drop or two of our flavored concentrate, and you’re good to go!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(4,960)

1,317 reviews in the last 12 months

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Rated 1 out of 5 stars

The shipping that Javvy uses is…

The shipping that Javvy uses is horrible GoFo. I have to chase the order down every month because we live in a condo. Which delays my delivery by 5-7 days. As expensive as the product is they are being super cheap with shipping. I am cancelling my subscription. I don’t have time to contact GoFo shipping each time to track down my order and give delivery instructions.

28 June 2026
Unprompted review
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Reply from Javvy Coffee

I'm so sorry about your experience with Javvy Coffee. We'd love to turn this around for you. Please respond to our information request with your subscriber email and order number.

Rated 5 out of 5 stars

I’m loving my Refreshers this summer

I’m loving my Refreshers this summer! The favors are spot on and the drinks are light and hydrating not heavy and chalky. My orders have been shipped within a day or two of ordering and I’ve been able to amass great pricing within the Javvy site!! My new favorite afternoon boost!!

17 September 2026
Unprompted review
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Reply from Javvy Coffee

We’re so glad you love it! Here’s to many more delicious cups!

Rated 5 out of 5 stars

Javvy Protein Coffee

Getting your protein has never been easier…delicious too! I could drink Javvy Caramel protein coffee everyday!

17 September 2026
Unprompted review
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Reply from Javvy Coffee

We're so glad you like it! Thanks for making us a part of your routine!

Rated 1 out of 5 stars

Customer service is almost nonexistent

Customer service is almost nonexistent. There is no phone number and customer service does not respond via email to the issue within 48 hours as they say most are handled. I received an email from customer service to say of I see the issue I need to pass this to someone else. The issue could have been resolved when the order was originally processing if someone would have handled this issue the first day.

The subscriptions did not send me any reminder email so I could make sure the needed funds were in my account then their solution was to mail it back once I finally receive it.

Regardless of your product, customer service is lacking. Cancelling Javvy. Will never use their products again.

15 September 2026
Unprompted review
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Reply from Javvy Coffee

Firstly, we're sorry to hear that you have not received a reminder email about your renewal. If you do not see that in your inbox, please check your spam folder, as it may have been routed there.

To be clear, our promotions are directly tied to our Subscribe & Save program. This grants you a discounted price, free insured shipping, and a free gift with your purchase. We try to make this as clear as possible before the checkout process on our site.

I can confirm that your subscription has been cancelled and that a specialist has issued you a refund for your latest orders as per your request.

Rated 5 out of 5 stars

I love the products

I love the products. They are great tasting and mix well without clumps. Love the variety of flavors and sugar free options.

7 September 2026
Unprompted review
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Reply from Javvy Coffee

We’re so glad you love it! Thank you for choosing Javvy!

Rated 1 out of 5 stars

Disappointed

Sadly, I never received my order so I cannot do a review on the taste of the product. I was looking forward to this. The shipping is just ridiculous. Customer service answers a day later and the subscription function is terrible. They tried charging me for a subscription when I never received the product and they knew that because she tracked it and it was lost. No they never even offered to send out a new one. They told me I could reorder.
A friend of mine referred me and after this experience they have lost her business as well now.

18 August 2026
Unprompted review
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Reply from Javvy Coffee

I'm so sorry about your experience with Javvy Coffee. We'd love to turn this around for you. Please respond to our information request with your subscriber email and order number.

Rated 5 out of 5 stars

I absolutely love javvy!!

I absolutely love javvy! I am not a big coffee drinker but the flavored coffees are amazing! My favorite is probably white Chocolate Mocha. It gives me that caffeine kick I need in the morning and I am able to knock out 10 grams of the 30 grams I need a day. There are so many different flavors to choose from and if you don’t like coffee you could try the Refreshers that also have 10 grams in one scoop. I highly recommend that everyone at least try it.

16 September 2026
Unprompted review
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Reply from Javvy Coffee

Thanks for sharing the love! Here’s to many more delicious cups!

Rated 5 out of 5 stars

Great customer service

Great customer service. My unopened Javvy peach protein drink mix was confiscated by CMH TSA on a recent flight. Ridiculous. When I told Javvy about my loss they refunded my purchase so I can reorder. I don’t know why it triggered the wand alert, but Javvy stepped up and saved the day. CMH TSA 👎👎Javvy customer service 👍👍🙏🙏

11 September 2026
Unprompted review
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Reply from Javvy Coffee

We’re so glad to hear that our customer experience team was able to help you out! Thank you for choosing Javvy!

Rated 5 out of 5 stars

It's expensive but worth it

It's expensive but worth it. It tastes great. I have tried the watermelon raspberry, blueberry pomegranate and strawberry acai. All of them were delicious. It helps me get more protein and hydration without the sugar.

16 September 2026
Unprompted review
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Reply from Javvy Coffee

So happy it’s a hit! Thank you for choosing Javvy!

Rated 5 out of 5 stars

Love my Javvy coffee protein powder

Love, love my Javvy Dubai chocolate flavored protein coffee. Have even used some of it not merely for iced coffee but also for a delish chocolate Javvy coffee martini!
It’s fantastic

14 September 2026
Unprompted review
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Reply from Javvy Coffee

We’re so glad you love it! Thank you for choosing Javvy!

Rated 5 out of 5 stars

My rating is not just about the product…

My rating is not about the product but about how customer service took care of me.
I originally bought the coffee because people said that there was no aftertaste like stevia. Being super sensitive to taste, I tried it.
Unfortunately, I cannot drink it, the aftertaste was so bad, I thought I was going to be sick. Now the refresher I got was not as bad and tolerable but the creamer and the coffee were undrinkable to me.
I honestly expected Javvy to tell me “well you opened them so you are stuck with them” but Ky was amazing and refunded my order, advising me to give it to someone else or toss it.
It is rare to find a company that stands by their products and I have to say, I was absolutely in shock when I saw the refund come through.

Thank you Javvy and especially Ky, for making the process easy. I will recommend you all to my friends. Even though I didn’t like the product, the way you handled this situation was above and beyond.

Thank you again!

15 September 2026
Unprompted review
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Reply from Javvy Coffee

We’re so glad to hear that our customer experience team was able to help you out! Thank you for trying Javvy!

Rated 4 out of 5 stars

Customer service exceptional

I have the French vanilla creamer and was not happy with the very sweet taste so I read the return policy called and didn't agree with AI bot that's another story but I finally got an answer by my customer service rep who throughout this time had checked up with me until this matter was handled with several back and forth emails Thank you Arianne you went above and beyond with your services Thanks again Arianne

2 September 2026
Unprompted review
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Reply from Javvy Coffee

We’re so glad to hear that our customer experience team was able to help you out! Thank you for trying Javvy!

Rated 4 out of 5 stars

I gave 4 stars because I’ve been a…

I gave 4 stars because I’ve been a monthly customer for 4 years or so now and it tastes great and works great for all in my household; the price has gone up on me since I initially started my monthly subscription. I recently received an empty bottle in my order and I reached out to customer service they got back to me right away and asked for pictures I sent pictures and they are sending me a new bottle right away within two days I’ve gotten my shipping track for the new bottle. Hopefully they don’t go up on price anymore because we enjoy our javvy

12 September 2026
Unprompted review
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Reply from Javvy Coffee

We’re so glad to hear that our customer experience team was able to help you out! Thank you for choosing Javvy!

Rated 5 out of 5 stars

Concentrate and Protein Refreshers

I have made a couple purchases over the years. First with the coffee concentrate, which the 3 flavors I tried were excellent but I didn’t drink enough to order more. But I did buy the protein refreshers and holy smokes those are awesome!!! I recently placed an order for 4 more bags and had a minor issue with my order and contacted customer service. The staff that replied were so helpful and kind! The level of service was great and another fact that will have me returning again! Keep up the great work!

15 September 2026
Unprompted review
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Reply from Javvy Coffee

We’re so glad to hear that our customer experience team was able to help you out! Thank you for choosing Javvy!

Rated 5 out of 5 stars

Quick and easy

Their website is easy to navigate. Their products taste good and are easy to use. I had a small issue reached out and they responded and fixed it right away. I didn't care for a flavor I chose and exchanging it was an easy and quick process!

24 August 2026
Unprompted review
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Reply from Javvy Coffee

We’re so glad to hear that our customer experience team was able to help you out! Thank you for choosing Javvy!

Rated 5 out of 5 stars

Flavors are Great

The flavors are amazing. Product gets shipped in a timely matter. I stopped drinking hot coffee because it was putting me back to sleep and I went to monster javas until I ordered my first 4 bags of javvy and they gave me more energy and theres more flavors to choose from. I love the salted caramel and caramel. I have tried 5 different flavors now. Just a great product.

24 June 2026
Unprompted review
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Reply from Javvy Coffee

We love hearing from people who've switched from other brands. Thank you for choosing Javvy!

Rated 5 out of 5 stars

Love the Javvy Refreshers

Love the Javvy Refreshers. My favorite so far is the Peach as it has a true peach flavor. I love that they are not high in sugar or artificial sweeteners as I am diabetic and need drinks that will not spike my glucose. They are great for upping my protein intact for the day.

16 September 2026
Unprompted review
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Reply from Javvy Coffee

We’re so glad you love it! Thank you for choosing Javvy!

Rated 5 out of 5 stars

I love javvy

I love javvy. So easy to order from. Coffee powder taste great. Keeps me full pretty much all day.

15 September 2026
Unprompted review
Javvy Coffee logo

Reply from Javvy Coffee

Thanks for sharing the love! Here’s to many more delicious cups!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, love the coffee and creamer.

15 September 2026
Unprompted review
Javvy Coffee logo

Reply from Javvy Coffee

We’re so glad to hear that our customer experience team was able to help you out! Thank you for choosing Javvy!

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