Jars and Bottles Reviews 

608
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent range of products, finding them perfect for their needs. Many highlight the efficient service, noting the user-friendly website and clear ordering process. Reviewers frequently commend the rapid and timely delivery, often mentioning items arrived well-packed and intact. However, some customers also noted concerns regarding the delivery service, specifically mentioning issues with the contracted courier. These experiences included delays, parcels not being delivered as expected, and the need to collect items from distant locations.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the quality and value... See more

Service

Reviewers mention positive feedback about service, with many customers expressing overall satisfaction and a... See more

Order

Reviewers highlight positive aspects of order, often praising the ease of the ordering process and the... See more

Quality

People report positive experiences with quality, consistently praising the good quality of items like jars... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought from this company jars and bottles several times. Every time they are amazing, deliver in time and great quality. I do preserve jams, pickle vegetables and prepare apple juice for winter. I a... See more

Company replied

Rated 5 out of 5 stars

I ordered 50 x 50ml bottles for our wedding favours. They arrived really quickly which was great! One was smashed in the box, likely during delivery, so I emailed customer service and got a response s... See more

Company replied

Rated 5 out of 5 stars

Extremely happy with the jars I ordered from here! They were packaged protectively, neatly AND came with a few extra lids to account for any missing - all of these things I've had problems with when b... See more

Company replied

Rated 5 out of 5 stars

The product is good, packed well and the shipping quick. I bought the jars because I thought they were UK made whereas they are Italian. So my only minor issue is that product origin is not displayed... See more

Company replied


Company details

  1. Packaging Supply Store
  2. Glass Industry
  3. Glass Manufacturer
  4. Glassware Wholesaler
  5. Packaging Company
  6. Packaging Store

About Jars and Bottles

Written by the company

The UK's largest supplier of glass jars and bottles packaging



Everything you need to package your food, drinks and cosmetics products and creations for your customers. Visit our website Contact Us


Our range


Glass Jars Glass Bottles Glass Candle Jars Glass Spirit Bottles Glass Beer Bottles Le Parfait

About us


Jars and Bottles are a leading online distributor of glass packaging, providing a range of innovative solutions for the food, drink, and cosmetics industries.

If you're a Deli Owner, Jam Maker, Sweet Seller, Bar manager, or Brewer, you're bound to need a good glass jar or glass bottle in order to supply your products and creations to your customer. As the UK's largest supplier of glass jars and bottles we have everything you need.

Our trusted network of worldwide suppliers means we can provide customers of every size with their exact requirements, without ever compromising on quality.

With volumes starting as low as 6 units jars and bottles offers a one stop shop for all types of food and drink producers.

Price include VAT, Delivery, Glass Jar/bottles and closures to fit.



Contact info

4.8

Excellent

TrustScore 5 out of 5

608 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(608)

143 reviews in the last 12 months

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Rated 4 out of 5 stars

PACKAGING NOT GREAT

The jars are great and arrived pretty quickly after ordering. I just wish the packaging was better as the jars are not tightly packed. The slip out of the cardboard separators and so get bashed about in transit. Last box had several broken, thankfully this package didn't but more luck than judgement I think.

4 November 2025
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 5 out of 5 stars

Excellent product

Excellent product and great service as always.

1 November 2025
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 5 out of 5 stars

Perfect

Perfect, yet again thanks

18 August 2025
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 5 out of 5 stars

Good quality jars and lids

Good quality jars and lids. Arrived in good time. Very well boxed. I would use again.

30 October 2025
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 5 out of 5 stars

Excellent product and customer service, but let down by their delivery provider

The bottles and caps purchased from J&B are excellent, every bit as good as described and very well packed for transport. The buying experience was simple and communications very good with comprehensive invoices and delivery notes provided very quickly.

The only part of the purchase which was poor, very poor, was the delivery itself. This was contracted out to DPD, whose performance was a complete shambles.

I wouldn't hesitate to recommend J&B (Pattesons Glass) products but it might be worth asking if they can despatch by a different courier.

28 October 2025
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 3 out of 5 stars

Poor communication

I was given no notification about delivery. As it was a private address and the goods were on a pallet it is fortunate that I was home.

Otherwise the service was good.

27 October 2025
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Reply from Jars and Bottles

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Rated 5 out of 5 stars

Great products , great packaging , quick delivery

Love using Jars & Bottles wonderful service from a great team . Super product range safely packaged with a quick order turn around which is ideal for my business

5 October 2025
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 3 out of 5 stars

Just thrown in a communal room

Just thrown in a communal room, didnt bother the attempt to deliver to address(even though was in and 15 steps further)

10 October 2025
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Reply from Jars and Bottles

Thank you for taking the time to leave us a review - As we use third party couriers we don't have full control on how the delivery driver decides to deliver them - we will speak with DPD to highlight the issue - Jars and Bottles

Rated 3 out of 5 stars

Used 4 times

Used 4 times, only 1st time delivery was great on time, the other 3 times poor customer service and delayed delivery. Bottles great quality-no complain.

10 October 2025
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Reply from Jars and Bottles

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Rated 5 out of 5 stars

Very good service

Very good service, delivery and bottles with closures....

10 October 2025
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 5 out of 5 stars

Good jars

Good jars
No regrets

24 September 2025
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 5 out of 5 stars

Great Service As Usual

Quick delivery, well packaged as usual. Minor issue dealt with immediately. I wouldn't order elsewhere.

6 October 2025
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 5 out of 5 stars

Great Product

Quick delivery, well packaged and excellent jars. Just what I needed

5 October 2025
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 5 out of 5 stars

good value for money

good value for money, prompt delivery and great packaging. will order again soon

2 October 2025
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

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