Jacada Travel Reviews 

We were floored by the beauty and splendor of Scotland, but the highlights of our trip were the friendly and knowledgeable Jacada guides who shuttled and showed us around the cities and countrysides, making the most of our time there and explaining what we were seeing and experiencing.

Great travel agents very attentive to all your needs.

It was wonderful . Everything was perfect and the guides were terrific.

Em and Melanie planned an exceptional trip for my husband and me to Argentina and Peru. Our trip was 3 weeks long with 7 intercontinental flights, 2 trains and 8 hotels. All went off without a hitch. Our hotels were 5 star and unique. Our tour guides were excellent and always accommodated small changes to the schedule at our request. The drivers kept us safe on the not so good roads and had clean stocked cars/SUVs. We learned a lot about the culture, architecture, art and natural wonders. I recommend our itinerary and these two agents to all.

Demi Roberts and Melanie Vieira were excellent planners for our trip. They took care of every detail and they promptly answered any emails sent.
My husband and I had never traveled with Jacada before and were a little nervous as it was all a bespoke travel experience with various drivers and guides throughout the trip. We were blown away by the efficiency of how everything worked once we arrived in Argentina. Drivers and guides were waiting and had communicated with us prior. The vehicles were all new and clean. Our guides were all super personable and very knowledgeable. The whole process was seamless.
The highlights of our trip were our stay at Estancia Cristina, what a magical place, and of course El Chalten. You can't go wrong experiencing the majesty of Cerro Torre and Fitz Roy. The stay at El Puma in El Chalten was excellent. We stayed at El Puma in one of their suites in the new annex and it was lovely. We also had the special chance to truly experience the town of Chalten as everything was walkable. I would highly recommend staying at this lodge. Besides having restaurants, bars and shopping available, the hiking trails were walkable right from the lodge.
While in Chalten, Jacada arrange a hiking guide, Julia Lubarsky, for our two day hikes. She was over the top excellent. What a lovely person to hike with. She was knowledgeable and engaging throughout both our hikes. We felt as if we were hiking with an old friend. She made our time in Chalten extra special. Not only did she guide us on our hikes but she made recommendations for restaurants, shops etc. and also gave us links to videos about the area.
This trip with Jacada was definitely top of our list in travel experiences. We would definitely travel with Jacada again.
As far as cost of the trip, we found the price to be comparable to comanies such as Abercrombie & Kent, Tauck, Butterfield & Robinson etc., however the individual experience with Jacada could not be beat and was worth every penny spent.

I had an amazing experience with Jacada Travel! Our travel designer, Emily Wallington, and travel concierge, Kamogelo Dolo, were absolutely delightful to work with. They tailored our month trip to Africa as we wished. The ground team from wilderness were very dependable. A few individuals I’d like to highlight are: George (Nairobi based), Jado and Ellie (Rwanda - Bisate Lodge), Thank you (Namibia - Soussevlei Desert Lodge), Michael (Zanzibar - Xanadu Villas). These guides went above and beyond expectations and provided stellar hospitality!

We couldn't be more pleased with our 20 day Moroccan adventure that immersed us into culture, people, food, religion, the countryside, villages, crafts, marketplaces, etc. Another spectacular Jacada excursion, this time orchestrated by Rosie & Grace. Rosie crafted a personalized itinerary to match our goals, while Grace added the final touches to make it unique and perfect in every aspect. 

Our reasons for returning to Jacada over and over again are numerous:  each adventures is a customized private itinerary designed to our travel goals and what we hope to receive from an excursion, the designer and concierge truly listen to us, its luxury all around, stress free, worry free, all the planning to the smallest detail is taken care of, organized, and very efficient.

During the entire development process, communication was frequent and proactive by Jacada. Rosie & Grace shared new ideas and reacted to our feedback in order to make our trip truly special. Their knowledge and expertise in our destination made the trip stress free while allowing us to enjoy all that Morocco had to offer.  

Everything from landing in country to take off was carried through with efficiency and precision. Counting the days until we go wheels up on our next adventure. 

Great experience. Very thorough and adaptable to changing plans. They scheduled a fantastic trip for us to Africa. We felt like it was well planned and that we were supported throughout our journey.

Ease, follow through and great experience

We had a wonderful trip thanks to great advise and attention from our organizers at Jacada. From jungle wildlife to Mayan wonders, caves, flats fishing, shark swims, reef snorkeling and beach dinners, we experienced so much in two weeks. Lodging choices were all great and every connection was smooth and seamless. Thanks Jacada!

Communication is always important and it was done well. From the beginning with Emily Wallington to Basse at Damaraland lodge. People were at airports when I arrived and was escorted through customs in a timely manner. The pilots of the small aircraft of Wilderness did a great job. Will be considering future trips back to Africa. I travel alone so I appreciate interactions with all involved.

Super hotels, great restaurants, friendly guides that know what they were talking about... True VIP service.
All organized and prepared by Grace & Rosie who made sure the trip lived up to our expectations. Even more, exceeded them!
THANKS btw for the presents at each and every hotel, Grace & Rosie!

Great itinerary and guidance by our concierge and travel consultant!

Jacada and David D'Arcy did a fabulous job of asking the right questions to develop a highly customized itinerary that aligned with our budget and our various interests. The support system, local guides and drivers were all terrific. We were impressed by how detailed and buttoned-up Jacada was from start to finish. Thank you.

The Ultimate Stress-Free Honeymoon Experience!

I cannot recommend this travel agency enough for anyone looking to plan a special trip. From our very first conversation, they took the time to truly understand how we envisioned our honeymoon, and seeing that vision executed so professionally was a huge relief.

Why they stand out:

Impeccable Organization: Every detail was handled with precision. We didn’t have to stress about a single thing, which allowed us to actually enjoy being newlyweds.

Attentive Communication: The entire team is fantastic. They are responsive, helpful, and were always available to assist whenever we needed them.

Expert Curation: From the high-quality hotels and knowledgeable tour guides to the "spot-on" food recommendations, it was clear that every element of our trip was hand-selected for excellence.

Feeling completely taken care of made all the difference in our experience. If you want a trip that is organized, thoughtful, and expertly managed, look no further. We will definitely be using them again for our future travels!

Jessica and Georgina planned a truly epic and fun trip to Vietnam!! Everything was wonderful from the stellar hotels to the carefully planned and fun packed days. They were sure to include all of our special requests. The local guides were terrific and we couldn’t believe how well organized the days were to maximize our experiences. We were able to learn the history and culture, have one on one visits with the local people, and do hiking, biking and boating to explore the beautiful country. Everything we wanted and more!

Our Vietnam/Cambodia excursion was seamless from touchdown to wheels up. We were greeted at every stop with knowledgeable guides and terrific drivers, the hotels and experience were excellent and on the ground support was super accessible.

Jacada was absolutely wonderful to work with! Every detail was planned and executed to the highest standard! Our trip to Zambia, Zimbabwe and Mauritius was perfect and definitely fulfilled expectations! Highly recommend!

The personalized approach to curating an experience that suits each client is where Jacada really shines! Melania (our Travel Designer)offered suggestions that reassured us we were getting a bespoke experience with real insider advice. And Sabina (our Concierge) offered dinner reservations ensuring seamless daytime into evening. They went the extra mile even as we traveled and had to make last minute changes due to weather etc. They have connections with local providers that, once again, made our trip entirely personalized and special. Our private car transfers and tour guides were all exceptional! Thanks so much for making travel easy and stress-free.

Luisa and Symmone planned the perfect Italian getaway. We loved the recommended stops and variety of activities along the way. This was our 4th trip with Jacada and it didn’t disappoint.