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Ivertec Fibre Broadband Reviews 

1,126
•
TrustScore 4.5 out of 5

4.7

Internet Service Provider
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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff and friendly customer support, noting that representatives are always available to answer questions locally without ever making callers wait on long phone holds. Consumers also highlight the prompt, efficient installation process, emphasizing the strong, stable signal and reliable internet connection provided. A few other people also felt that the dedicated local team provided truly outstanding assistance when getting their home broadband fully up and running smoothly. Reviewers are particularly impressed by the remarkably swift response times and the exceptionally tidy work completed by the technicians during the entire setup.

What people talk about most

Service

Customers had positive experiences with service, frequently praising the super fast and stable internet... See more

Staff

Customers consistently note positive experiences with staff, highlighting friendly interactions, prompt... See more

Customer service

Clients share satisfaction on customer service, highlighting that support is responsive, helpful, and... See more

Response time

People report positive experiences with response time, highlighting that support agents are quick to address... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic customer service . Had an issue with our booster system when we had our fibre installed . Ivertec really went above and beyond to try and fix the issue which they did. I've never got this le... See more

Rated 5 out of 5 stars

switched from SKY Fibre to Ivertec’s Fibre 500 package and couldn’t be happier. So many black spots throughout the house with SKY and Ivertec’s coverage has allowed the whole house to enjoy fast speed... See more

Rated 5 out of 5 stars

I’m a happy Ivertec customer for more than 8 years. After using the WiFiber system, I’m connected to the real fiber! From the moment I’ve ordered it to the start of the modem, everything was great... See more

Rated 5 out of 5 stars

All staff I interacted with were very helpful. the process was pretty straightforward. the only small hiccup was on installation but that was to do with the set up previously installed in the house. I... See more

Company details

  1. #1 of 4 best companies in Internet Service Provider
  2. #1 of 2 best companies in Internet Provider
  3. #1 of 5 best companies in Phone and Internet Service
  4. #2 of 8 best companies in Telecommunications Service Provider

Written by the company

Ivertec are a professional, customer-focused organization, with over 12 years’ experience in the broadband industry. We’re committed to helping you choose the best broadband service available while providing a local, tech-friendly support service. Ivertec specialize in providing rural broadband to Co. Kerry and North Cork. If you are living in an area that is waiting for Fibre, Ivertec can provide your home with high-speed wireless broadband. A lot of homes in Kerry and North Cork now have access to Fibre Optic broadband which is brought to your home from the roadside. Ivertec also provide this service as well as being the primary reseller of the newly delivered National Broadband Plan which is currently being rolled out by National Broadband Ireland.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,126)

76 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good service

Very good customer service, a good team from start to finish. Very impressed by the fast installing service team.

14 June 2024
Rated 5 out of 5 stars

**Great Service

**Great Service - Highly Recommended!**

I recently installed Ivertec broadband, and the experience has been excellent. The installation was quick and hassle-free, and the connection is fast and reliable. Customer service has been responsive and helpful. Highly recommended!

4 July 2024

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