Ivertec Fibre Broadband Reviews 

1,126
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional customer support and friendly staff who are always ready to help with any questions. Many people mention that getting in touch with a real human being makes the entire communication process smooth. People appreciate dealing with a local team that answers phone calls quickly and provides stable internet connections. Consumers also note that technicians carry out fast, professional installations with great attention to tidy wiring. Users are particularly pleased with the efficient setup process and the ongoing reliable back up service provided. Clients consistently recommend this dependable provider to their friends after experiencing such great results.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting fast and efficient installation... See more

Staff

Customers had overwhelmingly positive experiences with staff, frequently highlighting exceptional... See more

Customer service

Users describe positive interactions with customer service, frequently highlighting pleasant communication... See more

Response time

Reviewers express great satisfaction regarding the quick response time, frequently highlighting prompt help... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic customer service . Had an issue with our booster system when we had our fibre installed . Ivertec really went above and beyond to try and fix the issue which they did. I've never got this le... See more

Rated 5 out of 5 stars

switched from SKY Fibre to Ivertec’s Fibre 500 package and couldn’t be happier. So many black spots throughout the house with SKY and Ivertec’s coverage has allowed the whole house to enjoy fast speed... See more

Rated 5 out of 5 stars

I’m a happy Ivertec customer for more than 8 years. After using the WiFiber system, I’m connected to the real fiber! From the moment I’ve ordered it to the start of the modem, everything was great... See more

Rated 5 out of 5 stars

All staff I interacted with were very helpful. the process was pretty straightforward. the only small hiccup was on installation but that was to do with the set up previously installed in the house. I... See more


Company details

  1. #1 of 4 best companies in Internet Service Provider
  2. #1 of 2 best companies in Internet Provider
  3. #1 of 5 best companies in Phone and Internet Service
  4. #2 of 8 best companies in Telecommunications Service Provider

Written by the company

Ivertec are a professional, customer-focused organization, with over 12 years’ experience in the broadband industry. We’re committed to helping you choose the best broadband service available while providing a local, tech-friendly support service. Ivertec specialize in providing rural broadband to Co. Kerry and North Cork. If you are living in an area that is waiting for Fibre, Ivertec can provide your home with high-speed wireless broadband. A lot of homes in Kerry and North Cork now have access to Fibre Optic broadband which is brought to your home from the roadside. Ivertec also provide this service as well as being the primary reseller of the newly delivered National Broadband Plan which is currently being rolled out by National Broadband Ireland.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(1,126)

76 reviews in the last 12 months

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Rated 5 out of 5 stars

An Irish company with kindness in…

An Irish company with kindness in abundance with personalized customer service. No waiting waiting in phone call cues or left Wondering about bills. I couldn't recommend them high enough to anyone who's thinking of changing their broadband in Kerry.

19 November 2024
Rated 5 out of 5 stars

Easy Peese

Customer care important for future customers,the whole set up from the beginning to login in was STRIGHT FORWARD and any problems answered.

29 October 2024
Rated 5 out of 5 stars

Customer Care

On the rare occasion that my broadband was down, I contacted Ivertec and was told immediately the cause and how long it would take to rectify.

13 August 2024
Rated 5 out of 5 stars

Alan

Alan
Was absolutely fantastic. He explained everything and was very understanding about my lack of knowledge.
Really knows his products and how to address installation of the Internet.

13 September 2024

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