This company is a total scam. They treak people with services , don’t put cost up front and charge you for visa, what it supposed to be a free deflation. Be aware of them! It’s fake company and has l... See more
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Our experience with itseasy has been a nightmare. We have filled out this paperwork multiple times, each with some type of error on their part. We ended up changing travel dates and may have to change... See more
Terrible customer service and best of all...they lost my passport, which merely needed a renewal. Got stuck in a foreign country having to start from scratch for a brand new passport.
From the moment I called It's Easy late on a Friday afternoon in the summer, and received a call back from Michelle within 15 minutes, I knew I was in excellent hands. Your software made applying for... See more
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Company details
Information provided by various external sources
Founded in 1976, ItsEasy Passport & Visa Services is a US Government registered passport and visa expediting company which has processed millions of passport and visa applications. For emergency passport or rush visa services, please contact our office 24 hours a day at 1-866-ITS-EASY. We specialize in securing expedited US passports and business and tourist visas for US citizens or non-US citizens residing in the United States of America. Based in New York City with retail service centers in Boston, Washington, DC, Houston, Los Angeles and Denver and with additional passport and visa processing centers located in key cities, ItsEasy is one of the largest and most established names in the business. We provide easy to understand passport and visa overviews, instructions and forms as well as technology including real time order tracking, on-line chat services, automated email updating, fully dynamic web site feeding off the most up-to-date requirement changes and the highest levels of digital security available. ItsEasy has a dedicated team of specialist ready to assist you and provide the industries only true 24/7 call center.
Contact info
200 Park Ave, 10170, New York, United States
- 1-866-ITS-EASY (487-3279)
- clientservices@itseasy.com
- itseasy.com
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Quick
Once I understood the process, it was easy and the timely return was greatly appreciated.
Very very
Very friendly, very responsive and delivered the service on time.
Quick and Easy
Sent all documents as requested and had my passport in hand in 7 days left to Cabo San Lucas the next week, all I had to do was relax knowing that my passport was protected.

Reply from ItsEasy Passport & Visa Services
Great Service! Two Thumbs Up!
The service is great! The regular process was done in two weeks. The passport/VISA was returned on my specific requested time. The customer service was awesome and directed me to the right person when I had questions. No complaints! Everything has run great!

Reply from ItsEasy Passport & Visa Services
If you need a passport or visa...
If you need a visa or a passport renewal--especially if time is short or the process is complicated--you can absolutely depend on ItsEasy. One time, the folks at ItsEasy saved my job, basically, when I failed to pay attention to EU travel rules regarding passport expiration. And, if there are any uncertainties beyond their control, they will be very transparent about those. If you want to be sure, call on ItsEasy--don't fool around with anyone else.

Reply from ItsEasy Passport & Visa Services
Super professional, customer focused service
I was thrilled with the great service and the timely receipt of my passport.
Thank you!!
Smooth and prompt
I was concerned about mailing away my passport; but, all went perfectly well and my visa for India was accomplished without my having to travel to New York City.
I appreciated the regular email updates.
Highly recommended

Reply from ItsEasy Passport & Visa Services
Efficient, fast service
My experience with It's Easy was generally very good. My problems were with the Indian embassy request for visa form, which was exceedingly inflexible. Otherwise, a great experience.

Reply from ItsEasy Passport & Visa Services
Truly simple!
From the moment I called It's Easy late on a Friday afternoon in the summer, and received a call back from Michelle within 15 minutes, I knew I was in excellent hands. Your software made applying for my Indian visa simple and efficient, and Michelle's customer service was terrific. The whole process was completed in less than two weeks, despite having to be sent to New York for the actual visa. I would use your service again without any hesitation, and am so grateful to Michelle for her help with what had been a difficult process. Thanks!

Reply from ItsEasy Passport & Visa Services
wonderful
I had been trying to decide where to go or who to use for renewing my passport. when I read about itseasy passport and visa services, I decided to use them. it was so simple. when I had questions, they were very responsive. I definitely am glad I used them and would do so again.

Reply from ItsEasy Passport & Visa Services
Personal attention, and attention to detail, made the difference.
You know how it feels when people take pride in their work, and do everything they can to service you? This is what I experienced with ItsEasy, and their representative Laine, when I had to obtain a visa from China in just two days! Laine followed up with me and the Los Angeles Office to make sure things went without a hitch, and it did thanks to her close eye.
Thank you ItsEasy!

Reply from ItsEasy Passport & Visa Services
Like their company name, It's Easy!
I especially like that I had an actual human to e-mail with questions.

Reply from ItsEasy Passport & Visa Services
Great, quick service!!
ItsEasy Passport & Visa Services was so incredibly easy to use and my passport arrived VERY quickly. I would never stand in line ever again to renew my passport.

Reply from ItsEasy Passport & Visa Services

Reply from ItsEasy Passport & Visa Services
A Very good company to get visa services for India.
The best thing I like about "Its Easy" is that they are in midtown of Manhattan accessible through mass transit and above all open on weekends. I am a single mother working Monday- Friday 8Am- 5PM so submitting documents on weekdays were not easy for me, so for that reason, I like Its Easy and recommend to those who want their job done on a weekend.

Reply from ItsEasy Passport & Visa Services
Spectacular service
What a pleasant surprise...
This was one of the best experiences I have ever had with a company.
Everything was as promised.
Well done!!!

Reply from ItsEasy Passport & Visa Services
Good experience
It's Easy lives up to the expectations! I am very happy with their service!

Reply from ItsEasy Passport & Visa Services

Reply from ItsEasy Passport & Visa Services
Very happy with ItsEasy Passport Service
The process was easy and they performed as expected. The photo taking process is a little tricky to get a good clean photo but they walk you through the process. The passport was returned faster than they estimated. I would use them again.

Reply from ItsEasy Passport & Visa Services
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