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See what reviewers are saying

Rated 5 out of 5 stars

Excellent service. I have ordered some products for baking which can only be order through wholesale supplier. I am glad as it is part of Bako company who sell lots of baking goods which can be able t... See more

Rated 4 out of 5 stars

Could have been 5 stars but its no good sending money off your first order coupon 2 days after you place your order. Apart from that very good service & quick delivery with reasonable delivery prices.... See more

Rated 5 out of 5 stars

I purchased from this company for the first time and was blown away by their customer services. DPD let them down big time, my order arrived late and damaged but I was in communication with It's a... See more

Rated 5 out of 5 stars

I am going to get myself added to their forever loyal list! -Delivery Before the scheduled date -Each product packed individually and impeccably -And at amazing prices I couldn’t have... See more

Company details

  1. Cake Decorating Equipment Shop
  2. Food Products Supplier

Written by the company

Originally established in 2015, The passionate bakers at itsabakingthing.com have mixed together 50 years of industry experience with a deep love for home baking. We specialise in a range of high quality products and ingredients, suitable for home baking, or baking on a larger scale.


Contact info

4.8

Excellent

TrustScore 5 out of 5

88 reviews

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Rated 5 out of 5 stars

Excellent company

Prompt order processing, excellent delivery communications and good price for the items ordered. Will definitely use again.

3 December 2021
Rated 5 out of 5 stars

One of the best customer service I have ever came across

I purchased from this company for the first time and was blown away by their customer services.
DPD let them down big time, my order arrived late and damaged but I was in communication with It's a Baking thing through out and although upset for the saga, everything was made a bit better by their swift and professional replies.
What DPD broke they managed to fix and with sprinkles on top! It is really rare I write a review and it has to be on merit.
I highly recommend them and I will be a return customer

3 December 2021
Unprompted review

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