They responded quickly and set up an appointment on the same day. It might seem odd that the chap drives round and does the fix in his car but bear with him. He told me my phone was a special edition... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This service was great, as a disabled person they made it easy as they collected the device then repaired it and sent it back. Would def use again if needed. Its good to know that these places exist i... See more
Company replied
What was great was they came over so quickly. Marty tried to repair it on the spot but the damage was more complicated, so he had to take it away. He kept me informed throughout the repair and my phon... See more
Company replied
Excellent service! Very professional. The technician arrived exactly when he promised, communicating by WhatsApp advising of precisely when and where he would arrive. His car was full of high quality... See more
Company replied
Company details
- Mobile Phone Repair Shop
- Computer Repair Service
- Mobile Home Supply Store
- Phone Repair Service
- Screen Repair Service
- Trade School
Written by the company
iRepairMan is a UK-based mobile device repair service, operating since 2015 and built on a clear set of values: Helping – Integrity – Advantage. These principles guide how we work, communicate, and support our customers. We repair a wide range of devices, including Apple iPhone, iPad, Apple Watch, and MacBooks, as well as Samsung Galaxy, OnePlus, Huawei, Google Pixel, and many other Android models. Our services cover screen and battery replacements, diagnostics, and general fault finding, with an emphasis on clear explanations and realistic expectations. We provide a call-out repair service, meaning we come to your home, workplace, or agreed location—often the same day, including evenings and weekends. Our main coverage area includes Central London and Greater London, and we also serve customers across England and the wider UK through our secure pick-up and drop-off repair service. Some device issues, particularly those involving liquid damage or internal corrosion, can be unpredictable. When this happens, we take the time to explain the risks, limitations, and available options before proceeding. If a device is not economically repairable, we are upfront about it. All repairs include a parts warranty covering manufacturing defects, and we aim to keep customers informed before, during, and after the repair. We don’t believe in pressure selling or vague promises. We believe in helping people, acting with integrity, and giving customers a genuine advantage through convenience, transparency, and dependable service. — iRepairMan Team
Contact info
128 City Road Old Street, EC1V 2NX, London, United Kingdom
- 020 7046 0476
- Hello@irepairman.co.uk
- irepairman.co.uk
4.2
Great
633 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent efficient service
Excellent efficient service . Came to repair my daughter’s phone within an hour. All sorted in twenty minutes . Highly recommend
19 January 2025
Unprompted review
iPad 2021 model
iPad 2021 model, power button sunk in after a drop. Call and collected the same day. Marty collected the tablet from home, no reference given, a bit scary. 2 days later tablet came back with lots rubber bands holding the screen and some glue at the side of the edge of the screen. Paid via credit card with on the go chip and pin machine.
After a quick clean, all working in great condition. Outstanding job.
I would recommend the service, communication can be slow to come as they must be busy, overall I would use again.
16 January 2025
Unprompted review
Excellent service …
Excellent service …. Communication throughout was good - prompt and quality part fitted - A+ recommended!
8 January 2025
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Paul,
Thank you for your fantastic feedback! We’re so pleased to hear you were happy with our communication, prompt service, and the quality of the repair. Your A+ recommendation means a lot to us, and we truly appreciate your support.
If you ever need assistance again, we’ll be here to help. Thank you for choosing iRepairMan!
Best regards,
Team iRepairMan
Very impressed with the IRepairMan…
Very impressed with the IRepairMan mobile repair service. It saved a lot of time and hassle and was competitively priced.
Would use them again
23 December 2024
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Joyce,
Thank you for your lovely feedback! We’re so glad to hear that our mobile repair service saved you time and hassle while being competitively priced. Your satisfaction is our top priority, and it’s wonderful to know you’ll use our services again.
We truly appreciate your support and look forward to assisting you whenever needed.
Best regards,
Team iRepairMan
These guys were great
These guys were great. Called them late yesterday and they came out today! They came to the house to repair the phone. Guy who came was very knowledgeable.
Would highly recommended.
2 January 2025
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear David,
Thank you so much for your kind feedback! We’re thrilled to hear you were happy with our prompt service and the expertise of our technician. Providing convenient and reliable repairs is what we strive for, and your recommendation means a lot to us.
If you ever need assistance again, we’re just a call away. Thank you for choosing iRepairMan!
Best regards,
Team iRepairMan
Fantastic quick and efficient service
Fantastic quick and efficient service. iPhone screen fixed to a high standard within 20 mins and all in the convenience of your own home. Highly recommend.
30 December 2024
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Aruch,
Thank you for your wonderful feedback! We’re delighted to hear you were impressed with our quick and efficient service. Fixing your iPhone screen to a high standard within 20 minutes at the convenience of your home is exactly the experience we aim to provide.
Your recommendation means a lot to us, and we’re always here to help whenever you need us.
Best regards,
Team iRepairMan
Tip top service …
I called I repair man and he came over the same evening. He took away the iPad and within 24 hours repaired it at a very reasonable cost. I have used them a few times and would highly recommend.
3 December 2024
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Chris Jay,
Thank you for your wonderful feedback and for trusting iRepairMan with your iPad repair! I’m so glad we could provide a quick and efficient service at a reasonable cost. Your continued support and recommendation mean a lot to us. We’re always here whenever you need assistance with your devices.
Best regards,
Team iRepairMan
couldn’t recommend enough
couldn’t recommend enough! amazing quick response seen within 4 hrs on same day and phone fixed with great affordable cost, and i didn’t even need to leave my office!
2 December 2024
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear IbBs A,
Thank you so much for your fantastic review! We’re thrilled to hear that you were happy with the quick response and the convenience of having your phone repaired without leaving your office. Providing efficient and affordable service is our top priority, and it’s great to know we delivered! If you ever need assistance again, we’re always here to help.
Best regards,
Team iRepairMan
Verry friendly and proffessional…
Verry friendly and proffessional company!
We contacted the company on thesame day, and he was aible to deliver the perfect service.
He changed the LCD screen because of a yellow line in the middle, the back glass and battery and other damages that I was not aware of for no extra cost just in less than 30minutes.
I recommand this company
7 December 2024
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Mary,
Thank you for your kind words and wonderful feedback! We’re so pleased to hear that you were happy with our friendly and professional service. Delivering quick and high-quality repairs is what we aim for, and it’s great to know we exceeded your expectations. Your recommendation means a lot to us, and we’re always here to help with any future repairs.
Best regards,
Team iRepairMan
Excellent company
Excellent company, collected the phone from, had a badge to make sure they are the company collecting. Quick turnaround and got my phone and data back👍👍👍👍.Excellent service, will use again and recommend to others. Thanks again.
21 November 2024
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear David Baldeo,
Thank you for your fantastic review! We’re delighted to hear that you appreciated our secure collection process and quick turnaround time. Ensuring you get your phone and data back promptly is always our priority. Your recommendation means so much to us, and we look forward to assisting you again in the future.
Best regards,
Team iRepairMan
replace the battery in my note 8
replace the battery in my note 8, broke the back really badly, didn't say anything, i immediately said you've broken the back, he said he would get the part and come back, the battery also runs down worse than the one removed. I've been promised a solution, no response to formal complaint or guarantee, they just ignore. (Wimbledon)
23 October 2024
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Andrew Todd,
Thank you for sharing your feedback. We strive to ensure a positive experience for all our customers and take all concerns seriously. However, after reviewing your case, we regret that we are unable to assist further at this time.
We apologise for any inconvenience this situation may have caused and recommend seeking alternative repair services to address any outstanding issues.
We appreciate your understanding and thank you for bringing this to our attention.
Best regards,
Team iRepairMan
iRepair Man: A Cautionary Tale of Poor Service and Lost Trust
I recently contacted iRepair Man for the repair of two phones: a Techno and a Huawei. Initially, I was impressed by their personalized service, which included prompt home collection of my damaged devices even before any financial commitment was made. However, my experience quickly soured.
After receiving a quote for the screen and charging port repairs for both phones, I found the costs (over £300) to be quite high. The technician explained that the screen needed to be sourced from outside the country, which justified the price. I decided to prioritize the screen repair for my Techno phone since it contained important photos and I needed access to my old SIM card from my home country.
Once I paid for the repair, the once-responsive service turned into a frustrating experience. I found myself repeatedly following up on the status of my device. When I finally received my phones back, the Techno's screen was fixed, but I discovered that its charging point was now faulty, which was not an issue when I handed it over.
More distressingly, the SIM card that I had forgotten to remove from the Techno was missing, along with the holder for the SIM.
I reached out to the company several times to express my concerns and demand the return of my SIM card. It's been over a month since I first contacted them, and I have received no communication or response.
This experience has cost me over £100, and I am deeply concerned about the security implications of losing my SIM card, as well as the contacts I may never recover. The missing SIM holder renders my phone practically useless. I feel traumatized by this poor treatment and the lack of accountability from iRepair Man.
I would strongly advise potential customers to think twice before engaging their services.
18 September 2024
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Ivy Uduojie,
Thank you for taking the time to share your detailed feedback. We are sorry to hear about your experience and the concerns you’ve raised. At iRepairMan, we strive to provide professional and reliable service, and it is unfortunate to hear that your experience did not meet your expectations.
After reviewing your case, we regret that we are unable to assist further at this time. While we aim to resolve every issue to the best of our ability, certain situations fall outside the scope of what we can address. We recommend checking with your network provider for assistance regarding your SIM card and contacts recovery.
We sincerely apologise for any inconvenience caused and wish you the best in resolving these matters. Thank you again for bringing this to our attention, and we appreciate your understanding.
Best regards,
Team iRepairMan
I recently had the pleasure of…
I recently had the pleasure of experiencing an amazing service when I brought my iPhone in for repairs. He arrived at my office and, in just 40 minutes, replaced the back and body of my phone, leaving me with what felt like a brand new device.
After the repair, I dedicated the entire day to thoroughly testing every aspect of my iPhone. I checked the battery, Wi-Fi connectivity, charging, Bluetooth functionality, front screen performance, camera quality, and even the torch feature. I'm pleased to report that everything is functioning perfectly! I have encountered no issues whatsoever; in fact, my experience has been nothing short of excellent.
I wholeheartedly recommend this service. He is not only friendly but also quick, effective, and highly skilled in resolving issues. If you’re in need of phone repairs, look no further!
24 October 2024
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Miguel Sanudo,
Thank you so much for your incredible review! We’re thrilled to hear that you were impressed with the quick and efficient service and that your iPhone is performing perfectly after the repair. It’s always our goal to provide a seamless and high-quality experience for our customers, and it’s wonderful to know we exceeded your expectations.
Your kind words and recommendation mean a lot to us. If you ever need assistance again, we’ll be more than happy to help.
Best regards,
Team iRepairMan
Amazing service
Amazing service! Engineer met us at Heathrow airport after a holiday accident with my partners mobile phone. Sent an email the day before and WhatsApp’d to arrange a meeting place. All fixed within 1 hour whilst waiting for our flight. 1 Year guarantee as well. Would definitely recommend.
22 October 2024
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Claire Wills,
Thank you for your kind words and fantastic review! We’re delighted to hear that we could assist you promptly at Heathrow airport and get your partner’s phone fixed in time for your flight. Providing efficient and reliable service, especially in critical moments, is what we strive for.
Your recommendation and trust in our 1-year guarantee mean so much to us. If you ever need help again, we’ll be here for you. Safe travels, and thank you for choosing iRepairMan!
Best regards,
Team iRepairMan
some faults but overall really speedy and at least my phone is on
they managed to get my iphone 13 back on and repair the back in a really short space of time which i appreciate a lot however my front screen isn’t functioning as should and i’ve gotten a notification in my settings stating that the “display is not recognised” it’s manageable at the moment however on the first day of having my phone back it rung two people several times on it own.
edit: my torch also doesn’t work
16 October 2024
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear S Hila,
Thank you for your honest feedback and for acknowledging our quick service in getting your iPhone 13 back up and running. We’re glad we could assist with the back repair and restore your phone’s functionality in a short time.
We’re sorry to hear about the issues you’ve experienced with the front screen and the torch. The notification regarding the display typically occurs with non-genuine parts or after certain repairs, and we strive to communicate this where applicable. We’d like to address your concerns and ensure everything is resolved to your satisfaction.
Please feel free to reach out to us directly so we can assess and provide a suitable solution under our warranty. Your satisfaction is important to us, and we’re here to help.
Best regards,
Team iRepairMan
A swift and efficient response
A swift and efficient response , good service, thanks
12 October 2024
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Colin,
Thank you for your kind words and positive feedback! We’re delighted to hear you were happy with our swift and efficient service. Your satisfaction is our priority, and we truly appreciate your support.
If you ever need assistance again, we’re always here to help.
Best regards,
Team iRepairMan
Very good and helpful
27 September 2024
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Femi Oyewole,
Thank you for your kind words! We’re glad to hear you found our service helpful. Your satisfaction is very important to us, and we truly appreciate your feedback.
If you ever need assistance again, don’t hesitate to reach out.
Best regards,
Team iRepairMan
I had my iPhone 12 Pro battery and rear…
I had my iPhone 12 Pro battery and rear glass replaced. To my surprise, the engineer came right to my office: fixed it there and then. Took him just 30mins and the phone is as good as new again.
I got updates on the engineer’s journey and on arrival,he was professional and very amicable.
A great service and good value, especially if you consider that the repair has a 1-year warranty.
25 September 2024
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Anil Sharad,
Thank you for sharing your wonderful experience! We’re thrilled to hear that you were happy with the convenience, professionalism, and efficiency of our service. Getting your iPhone 12 Pro fixed within 30 minutes at your office is exactly the kind of service we strive to deliver.
Your kind words about our updates, professionalism, and the 1-year warranty mean a lot to us. If you ever need assistance again, we’ll be delighted to help.
Best regards,
Team iRepairMan
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Natalie,
Thank you for your kind feedback! We’re so glad to hear you were happy with our service and communication. Your satisfaction is our priority, and we truly appreciate your support.
If you ever need assistance again, don’t hesitate to reach out.
Best regards,
Team iRepairMan
Amazing and responsive band of phone surgeons :-)
What an outstanding service! I was due to catch a flight out of the UK and desperately needed a phone repair first. I couldn't find anyone with the neccessary parts in-stock. One phone call, and I had an appointment for someone to meet me at Heathrow 2.5 hours later. A lovely gentleman who was well turned out and had an ID badge, for extra peace of mind. He set up a professional work station in a coffee shop, performed surgery on my device, and 40 mins later I had a functioning device. Excellent service, and payment was really easy online using my credit card.
12 September 2024
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Laura SW,
Thank you so much for your amazing review! We’re thrilled to hear that we could assist you promptly before your flight and get your phone repaired in time. Providing quick, professional, and reliable service is what we strive for, and it’s fantastic to know we met your expectations.
Your kind words about our professional setup, secure ID process, and smooth payment system mean a lot to us. If you ever need help again, we’ll be ready to assist wherever you are.
Best regards,
Team iRepairMan
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.