iRepairMan – On-Site iPhone, iPad & Android Repairs Near You Reviews 

633
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers had a great experience with this company. Customers consistently praise the service for its convenience, efficiency, and quick response times, often highlighting same-day or rapid appointments. Many appreciate the staff's professionalism, friendliness, and ability to fix devices effectively, even when others couldn't. However, some people were dissatisfied with the product quality and pricing, reporting issues with newly installed screens or unexpected additional charges. A few customers also mentioned that their devices were not fully repaired or even worsened after the service, leading to significant frustration and a feeling of wasted money.

What people talk about most

Service

Users describe positive interactions with service, highlighting quick response times and efficient repairs,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, efficiency, and... See more

Product

Consumers find product quality to be ambiguous, with some reviewers praising the appearance and functionality... See more

Price

Customers had ambiguous experiences with price, with some reviewers finding prices to be competitive,... See more

Response time

Reviewers highlight ambiguous aspects of response time, with many customers praising the quick responses to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This service was great, as a disabled person they made it easy as they collected the device then repaired it and sent it back. Would def use again if needed. Its good to know that these places exist i... See more

Company replied

Rated 5 out of 5 stars

Excellent service! Very professional. The technician arrived exactly when he promised, communicating by WhatsApp advising of precisely when and where he would arrive. His car was full of high quality... See more

Company replied

Rated 5 out of 5 stars

What was great was they came over so quickly. Marty tried to repair it on the spot but the damage was more complicated, so he had to take it away. He kept me informed throughout the repair and my phon... See more

Company replied

Rated 5 out of 5 stars

Quick response to my initial enquiry. Fixed the phone despite advising him wrong phone details. Very polite and approachable. Very pleased with the service and have already recommended to others.

Company replied


Company details

  1. Mobile Phone Repair Shop
  2. Computer Repair Service
  3. Mobile Home Supply Store
  4. Phone Repair Service
  5. Screen Repair Service
  6. Trade School

Written by the company

iRepairMan is a UK-based mobile device repair service, operating since 2015 and built on a clear set of values: Helping – Integrity – Advantage. These principles guide how we work, communicate, and support our customers. We repair a wide range of devices, including Apple iPhone, iPad, Apple Watch, and MacBooks, as well as Samsung Galaxy, OnePlus, Huawei, Google Pixel, and many other Android models. Our services cover screen and battery replacements, diagnostics, and general fault finding, with an emphasis on clear explanations and realistic expectations. We provide a call-out repair service, meaning we come to your home, workplace, or agreed location—often the same day, including evenings and weekends. Our main coverage area includes Central London and Greater London, and we also serve customers across England and the wider UK through our secure pick-up and drop-off repair service. Some device issues, particularly those involving liquid damage or internal corrosion, can be unpredictable. When this happens, we take the time to explain the risks, limitations, and available options before proceeding. If a device is not economically repairable, we are upfront about it. All repairs include a parts warranty covering manufacturing defects, and we aim to keep customers informed before, during, and after the repair. We don’t believe in pressure selling or vague promises. We believe in helping people, acting with integrity, and giving customers a genuine advantage through convenience, transparency, and dependable service. — iRepairMan Team


Contact info

4.2

Great

TrustScore 4 out of 5

633 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 2 weeks

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4.2

All reviews

(633)

58 reviews in the last 12 months

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Rated 4 out of 5 stars

Quick service

While it was pricey, the necessity of a same day service for immediate change of LED screen following breakage. A same day service was made within a few hours and peace of mind was reached.

12 April 2025
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Jamie,

Thank you for your feedback. We’re glad we could provide same-day service when you needed it most, and that it brought peace of mind. We appreciate your understanding of the cost involved in urgent repairs and are pleased we could assist quickly.

Best regards,
Team iRepairMan

Rated 2 out of 5 stars

£209.99 is decidedly on the heavy side…

£209.99 is decidedly on the heavy side to replace a broken mobile phone screen but when you'd already paid £288.80 a month earlier for the same job and expected to see the benefits of some sort of Guarantee you start to feel decidedly foolish.
Sure you pay for the convenience of a home visit but on each occasion the phone had to be taken back to the workshop for a couple of days and communication is poor.
Lessons have been learned.
\ef

20 March 2025
Unprompted review
Rated 4 out of 5 stars

IRepairMan offers a great service with…

IRepairMan offers a great service with same-day repairs done at your location. Their engineers are professional, efficient, and highly skilled. My phone was fixed promptly, and the process was hassle-free. The added convenience of updates on the technician's arrival and a 1-year warranty makes them a reliable choice. Highly recommend!

28 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and a great job

Excellent service and a great job. The guy came out from London to outside the M25 the same day and fixed the phone in 20 mins (broken iPhone screen). All works fine now. Very pleased

17 March 2025
Unprompted review
Rated 5 out of 5 stars

Fast iphone repair - at your home

This is an excellent, reliable and fast service. Maratib has repaired my iPhones many times, replacing batteries, screens and screen protectors, always very conveniently for us, at our home. I’m very happy with this service. Thank you Maratib.

14 March 2025
Unprompted review
Rated 5 out of 5 stars

Very impressive service

Very impressive service, arrived the same day as putting in the repair request. The price was quoted up front so I knew exactly what to pay.

Arrived on time , very prompt repair and now the phone is as good as new

17 February 2025
Unprompted review
Rated 5 out of 5 stars

Expert technician

I appreciate the quick fix at a short notice for a damaged phone which seemed impossible.
Highly recommended for urgent work at a reasonable price.

1 March 2025
Unprompted review
Rated 5 out of 5 stars

Good work took 20 min.

Good work took 20 min. I have given 5 stars even though he was 2 hours late, however he did phone to let me know, so it would have been unfair not to as his work was exceptional.★★★★★

14 February 2025
Unprompted review
Rated 5 out of 5 stars

The service did exactly what it says

The service did exactly what it says. The repairman came to me same day, at the time we agreed, fixed the smashed glass, charged what was on the website, gave me a receipt and left.
Polite, well organised and punctual.

18 February 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Immediate friendly response to my initial enquiry. Repair completed on the day. Very good communications wrt ETA for service.

8 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and fair price

Excellent service and fair price. I needed to repair my phone fast and irepairman were able to provide me the service in the comfort of my own home. The engineer who visited was very professional and explained everything he was doing to me. I will highly recommend them.

28 January 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service from Marty

Amazing service from Marty. Fixed 2 of my boss' iphones at super short notice, before a flight. Highly recommend. Easy payment too.

14 January 2025
Unprompted review

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