IRCTC Reviews 

When it's owned and service provider is government entity of India... worst idiotic people control so don't ever trust on Indian railway on timing, food or any
Worst country to live in as tax payer so please don't come to this f country and expect something good.

Never really worked correctly.
Even the official app doesn’t work properly. I missed my train tickets 2 times, it was urgent and i missed it becoz it couldn’t take the load somehow.

Pay better to your employees broo and get new servers…

It hope this gets better

What the hell service you r providing you charge taxes extra amount for maintainance what kind of maintenance it is provided to us. train is late for 4-5 hrs and no service is available for dorematiry option or waiting room is full of people, dustbins r open kept there. Who is responsible for this .. always hell in all services whether it is about train delays , washroom, waiting room or this hell IRCTC app and booking tatkal every thing is running by irresponsible people.

Worst maintainance in Garib Rath Train

If possible , I could have simpy given it 0
bcz this is the most pathetic website that anyone can come across .

I don't know why only netravati express always get late this is my third time in this train always being late not only just for 5 or 10 mint it always takes 1 or 2 hrs delay train no. 16346 and 16345

We booked a train from Trichy-Chennai, Tamil Nādu. We booked for two seats and IRCTC gave us 1 seat. Now what would you do if you were IRCTC? Well, you would give the fare of the other seat, right? Well, IRCTC did NONE of that. ONE thing which was very happy and angry at was when we boarded the train, the train coach was with many vacant seats which was happy. But IRCTC did not book any of those seats which was really angry. Maybe it was for other passengers. Even so, the TTR saw an empty seat and allocated. Next time, you must check for vacant seats.

Actually I was traveling into train name nandigram express! From ch.sambhajibnagar to Mumbai (dadar-station) so the main consen is the train is already late for time 1 hr 30 minimum and after twe started to travaling at the time on per city station train waiting time is 15-20 min and so so far ! Also the train reach Time to Mumbai is 5am and the train reach at the destination at the time of 8 amIn this suffere I fell very bad travaling In this train I just say to all the sir , officers please be postive at the train time and I'm giving 0% rating for this train And I'm just say Please request you all the travaling passenger do not choose this train ( nandigram express) to travaling...
Thank you..

Very disappointed with the seat alloted in Chennai express 16552
After booking 3 tickets struggled so much because seats were alloted in two separate coaches by departing mon in one coach and 5 year daughter in one coach can't leave the baby girl to seat in other coach no one were ready to compromise struggled so much by having 2 babies and 1 ,5 year child very disappointed 😞

Waste irctc is now for agents booking..normally using id password we are not able to book tickets ..even if we book in waiting list 10 it will not be confirmed..not able to book tatkal also.. unnecessary cancellation fees even the ticket not confirmed.. previously irctc was very friendly..now total waste..

Quality of food provided on 29977 vande bharat from Delhi cantt supplied by Deepak and co was miserable Undercooked and salts chicken ,watery Dal and hard Phulbani No pickle Melred ice cream

Is this a site ??? Dumb site !!!!
I am trying to change my mobile number and trying to add valid number it says enter valid mobile number I tried 4-5 times , then I click on send OTP, I received OTP and entered there as it is, it was saying the OTP is not valid, then I tried to change my mobile number the previous number was coming continuously.

I am a software developer and I am seriously saying there front end backend created very badly.

I faced the issue everytime when try to book train, sometime password issue, somewhere user name issue, and I can surely say this is not network issue this is a Bug in there system, they need to work on it. Please look to this issue.

Improving very much customer experience from privious time need more to work here

We have booked 3AC tickets from Ltt to Tirunelveli train after paying heavy amount of ticket with daughter IRCTC not considering a lady with child given RAC and even after that the service of giving pillow and cheddar are very bad not giving proper clean cheddar is very bad. Next day we traveling from Tirunelveli to Ernakulam on that train also we get used things of cheddar and very unhygienic coach with bad AC. First time I was suffered a lot while traveling by train. I hate Train traveling from now onwards

Tried Tatkal booking@ 10 a.m. IP error, frequent logouts and finally seats are filled. Something fishy. After that at 10.30 a.m everything works well.

When we are traveling from Bangalore to narasapur, around 2pm in the night some of thefts entered into train & dragged chains from ladies. Seriously don't know why irctc people are stopping trains everywhere in the nights. No one is there to protect. I think this will happen in India only. But the joke is no will care about this.@IRCTC

ITCTC is looting the common people. You can never book tatkal tickets. They purposly block users from booking the tickets displaying some connection error. And by chance if you get out of it, if you try booking the ticket goes into the waiting list where they charge 60rs as convinience fee which is not refundable. Why the hell they charge the fees if we dont get confirmed tickets, just another way of looting people. better to give that charge to an agent for booking atleast they can provide confirm tickets. The most unnoticed fraud happening with people.

Irctc IRCTC management is extremely disappointing and poorly handled. The entire system feels unorganized, outdated, and frustrating for users. Booking tickets becomes a stressful experience due to constant glitches, slow servers, and unclear processes. Even basic features don’t work smoothly, and there is hardly any improvement over time.

The lack of proper management and planning is clearly visible. Users are forced to deal with unnecessary delays, technical errors, and unreliable services. Instead of making travel easier, IRCTC often creates more confusion and inconvenience.

Overall, the service quality is far below expectations. Such a large platform should be efficient and user-friendly, but the current condition reflects careless management and a lack of responsibility toward customers. Immediate improvements are needed to fix these ongoing issues.