Invoice Simple Reviews 320

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 248 reviews, reviewers had a great experience with this company. Many customers find the app user-friendly, simple to navigate, and efficient for creating, sending, and tracking invoices. People appreciate how it streamlines their business operations, making billing and tax preparation easier, and allowing for quick payments. The customer service is often described as excellent, with quick responses and helpful support. However, some people mentioned dissatisfaction with the increasing prices and the removal of features, often without notice, leading to additional fees. There are also concerns about the payment process, with some experiencing issues with delayed payouts and difficulties for customers to make payments. A few other people also felt that the app's functionality could be improved, such as direct invoice sending and more detailed financial logging.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the app simple, easy to navigate, and very... See more

Application

People report ambiguous experiences with the app, with many praising its ease of use for generating invoices... See more

Customer service

Users describe ambiguous interactions with customer service, with many praising the support as quick,... See more

Price

Clients share negative opinions on price, with many expressing frustration over continuous and significant... See more

Payment

Reviewers mention ambiguous feedback about payment, with some customers expressing satisfaction with the ease... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Invoice simple is a great user friendly Invoice app to use across all platforms. However, the prices started off fair and affordable but overtime have become much more expensive including the fact tha... See more

Company replied

Rated 4 out of 5 stars

I enjoy how simple it is to create, send, and track invoices. There is also quick access to see outstanding and owing bills, along with dates sent, due, and overdue. I don't enjoy how all current... See more

Company replied

Rated 4 out of 5 stars

I’m very happy with the accounting software, but I was rather shocked at the increase in price for more invoices. I run a small business which requires many small invoices so this was a big hit for... See more

Company replied

Rated 4 out of 5 stars

It would be great to be able to send the invoice to the customer straight from the app without having to click "get link" copy and text that. We should be able to just hit send and the actual invoice... See more

Company replied


Company details

  1. Business Services

Information provided by various external sources

Send professional invoices from your phone or laptop. The simplest invoicing software you'll ever use. Create your first free invoice today!


Contact info

3.9

Great

TrustScore 4 out of 5

320 reviews

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Asks customers to review

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Rated 3 out of 5 stars

issues with the program

issues with the program, i have contacted support, they ask me to repair there program issue, i dont know how, and when it prints on customers invoice, it adds lines at the top, makes me look like im using second hand paper. im looking ellswhere for service. and no support number.

1 January 2026
Unprompted review
Rated 1 out of 5 stars

This company likes to scam their own…

This company likes to scam their own customers. Highly unethical company. They are coming out with “new plans” -downgrading & removing features from current plan holders and charging them the same amount. Actually disgusting business practice. Shameful.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, always prompt email responses within 10 minutes or less , I’ve been using Invoice Simple for years and will continue using it! My best recommendations!👏👏🤗

18 March 2026
Unprompted review
Rated 4 out of 5 stars

The programme has ease of use

The programme has ease of use. It would be nice though to create statements from my desktop and not just my cellphone. If i have any issues it is dealt with promptly.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing platform

Amazing platform. I've tried several apps and they need a lot more work to be consistently useful. This app has it all! I definitely recommend trying it out.

10 March 2026
Unprompted review
Rated 1 out of 5 stars

Too many glitches in the app

Decent app until… The AI features were great until the invoicing AI went away. The very large issue with this app is that I have many google reviews stuck within the app and will not transfer over to my google business. As any small businesses owners know, these reviews are hard to get and play a critical roll in business. I have contacted customer support for many weeks and they still have not replied with a fix.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

I've been using Invoice Simple for many…

I've been using Invoice Simple for many years. It does exactly what it says on the tin... Simple to use!
I don't want bells and whistles, this software meets my needs and is not expensive either.
Any problems, of which there a very few, have always been dealt with quickly. For example just today I found a glitch and it was repaired within 2 hours by Shawn (thank you Shawn)
I would highly recommend Invoice Simple.

10 March 2026
Unprompted review
Rated 1 out of 5 stars

Please read the reviews before you…

Please read the reviews before you spend your money, the price is double than what they are stating on their website. I used the invoice one time, and then the second time that I tried to use it, they said that my invoice didn’t go through and they gave me a different price. I have a small business so I only use 1 invoice per month, but I won’t be using their services anymore and I will be disputing the charges on Monday with my Bank.

14 November 2025
Unprompted review
Rated 1 out of 5 stars

Price hikes and limited invoices

Will be leaving this app after around 5 years of use
I was happy with it but sudden price rises and now capped at 10 invoices per month unless you subscribe to a premium plan at a much higher price is an absolute joke
Looking forward to saying no thank you on renewal

13 December 2025
Unprompted review
Invoice Simple logo

Reply from Invoice Simple

Hi Phil, we’re sorry to hear about your concerns regarding the recent price increase and completely understand how this could impact your business. We truly appreciate your loyalty over the years and value your feedback.

Please reach out to support@invoicesimple.com so we can discuss your needs and assist you directly. We are always looking for ways to improve Invoice Simple to make it easier for small businesses like yours

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