Invoice Simple Reviews 320

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 248 reviews, reviewers had a great experience with this company. Many customers find the app user-friendly, simple to navigate, and efficient for creating, sending, and tracking invoices. People appreciate how it streamlines their business operations, making billing and tax preparation easier, and allowing for quick payments. The customer service is often described as excellent, with quick responses and helpful support. However, some people mentioned dissatisfaction with the increasing prices and the removal of features, often without notice, leading to additional fees. There are also concerns about the payment process, with some experiencing issues with delayed payouts and difficulties for customers to make payments. A few other people also felt that the app's functionality could be improved, such as direct invoice sending and more detailed financial logging.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the app simple, easy to navigate, and very... See more

Application

People report ambiguous experiences with the app, with many praising its ease of use for generating invoices... See more

Customer service

Users describe ambiguous interactions with customer service, with many praising the support as quick,... See more

Price

Clients share negative opinions on price, with many expressing frustration over continuous and significant... See more

Payment

Reviewers mention ambiguous feedback about payment, with some customers expressing satisfaction with the ease... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Invoice simple is a great user friendly Invoice app to use across all platforms. However, the prices started off fair and affordable but overtime have become much more expensive including the fact tha... See more

Company replied

Rated 4 out of 5 stars

I enjoy how simple it is to create, send, and track invoices. There is also quick access to see outstanding and owing bills, along with dates sent, due, and overdue. I don't enjoy how all current... See more

Company replied

Rated 4 out of 5 stars

I’m very happy with the accounting software, but I was rather shocked at the increase in price for more invoices. I run a small business which requires many small invoices so this was a big hit for... See more

Company replied

Rated 4 out of 5 stars

It would be great to be able to send the invoice to the customer straight from the app without having to click "get link" copy and text that. We should be able to just hit send and the actual invoice... See more

Company replied


Company details

  1. Business Services

Information provided by various external sources

Send professional invoices from your phone or laptop. The simplest invoicing software you'll ever use. Create your first free invoice today!


Contact info

3.9

Great

TrustScore 4 out of 5

320 reviews

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1-star

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Rated 1 out of 5 stars

wow what a mess

wow what a mess, So you can only pay now ith a paypal business account WHICH i may add has an invoicing ability itsself!!! so why the hell would you then pay £19.99

I am disgusted that greed has ruined this app a price increase is expected, But 19.99 is daylight robbery, such a shame but now not being able to pay via google pay

11 December 2025
Unprompted review
Invoice Simple logo

Reply from Invoice Simple

Hi Kelly, we’re sorry to hear about your concerns regarding the recent price changes and completely understand your frustration. We appreciate you sharing your feedback and want you to know we’re always looking for ways to improve Invoice Simple. Please reach out to support@invoicesimple.com if you would like, we can walk through the best plan for your invoicing needs.

Rated 5 out of 5 stars

It's a good programme

It's a good programme,
Above all the backup is excellent
Lovely staff

11 December 2025
Invoice Simple logo

Reply from Invoice Simple

Hi there, we’re happy to hear that Invoice Simple supports your workflow and helps you to stay organized. Thank you for taking the time to share with us.

Rated 5 out of 5 stars

Been using simple invoice for a few…

Been using simple invoice for a few years now. Easy to use and used to it

10 December 2025
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Reply from Invoice Simple

Hi Ishaq, thank you for sharing your feedback! We’re glad we helped you to keep invoicing simple and easy to manage over the year.

Rated 1 out of 5 stars

Appalling new pricing structure

Decent app. Appalling new pricing structure. I’ve had an annual subscription for years. This year, midway through my subscription, they capped my invoices at 10 per month, prompting me to upgrade to premium for more money. This is happening to everyone clearly and unless they sort it out they’re about to lose all their long term customers.

8 December 2025
Unprompted review
Invoice Simple logo

Reply from Invoice Simple

Hi Kenzo, thanks for taking the time to share your thoughts with us. We understand how changes to invoice limits can impact long-time users. Invoice Simple is constantly working to improve, and please contact support@invoicesimple.com so we can help review your account and plan.

Rated 3 out of 5 stars

Was five stars, now only three due to product cost.

This was a great and affordable product for a small business and I have found it very useful but the price has almost doubled in the last three or four years and now they are limiting how many invoices I can create.

6 December 2025
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Reply from Invoice Simple

Hi Mark, thank you for sharing your experience with us. We’re glad that Invoice Simple has helped you to manage your invoices efficiently. We understand the concerns around recent price changes and limits, and Invoice Simple is always working to improve our experience. Please provide more details to support@invoicesimple.com and we would be happy to assist.

Rated 5 out of 5 stars

Very user friendly

Very user friendly, easy to create, edit send invoices or quotes, easy to see a basic financial overview.

5 December 2025
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Reply from Invoice Simple

Hi Reuben, thank you for taking a moment to share your experience. We hope to continue working with you.

Rated 2 out of 5 stars

The basic package only gives you 4…

The basic package only gives you 4 invoices a month , really not cost effective

4 December 2025
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Reply from Invoice Simple

Hi Alan, thank you for sharing your feedback. We understand our recent changes may impact your workflow, and we’re constantly working to improve Invoice Simple and provide value to our plans. If you would like to, please contact support@invoicesimple.com and we would be happy to walk through which plan might fit your invoicing needs best.

Rated 5 out of 5 stars

Solid Business Decision

This resource has redefined my new small business. It has been able to provide the services I need in one simple location. I am glad I decided to pay for this service.

1 September 2025
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Reply from Invoice Simple

Hi there, thank you for sharing your feedback! We’re happy to hear that Invoice Simple has helped you to streamline everything in one place and support your business needs.

Rated 5 out of 5 stars

It’s just so simple to use and it does…

It’s just so simple to use and it does everything user-friendly, easy to manage tracks everything for you. It’s like an assistant.

1 November 2025
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Reply from Invoice Simple

Hi Richard, thanks for sharing! We’re glad to hear that Invoice Simple works well for your business. Hope to keep working with you!

Rated 1 out of 5 stars

Should be 0 stars

I have been with them for 10 years and mid subscription they suddenly limited my invoices to 10 per month. I would have had to pay $199.00 to send more, they froze my account after I sent 10. I had always sent about 20 per week. Horrible way to do business and they wouldn't refund my half a year subscription, so they can change the subscription but I can't.

3 December 2025
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Reply from Invoice Simple

Hi there, thank you for being with us, and we understand the concerns about recent policy changes and how they may impact your workflow. Please contact support@invoicesimple.com and we would be happy to walk through which plans fit your invoicing needs best.

Rated 1 out of 5 stars

Used to be a great company.

This was a great company and the payment was always quick and fast with no problems. They used paypal to get paid in the beginning and everything was smooth for years. Now they updated to strip and stripe takes a while to payout and will definitely hold your money ransom. Maybe they still need to work the kinks out, but its a headache now for customers to pay without being declined multiple times. It goes back to the saying, "if its not broke, dont fix it".

1 August 2025
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Reply from Invoice Simple

Hi Eric, thank you for sharing your feedback with us. We’re constantly improving Invoice Simple to better support your payment needs. Please reach out to support@invoicesimple.com and we would be happy to help!

Rated 4 out of 5 stars

I love the fact that I have records of…

I love the fact that I have records of every invoice for the last 9 years

3 December 2025
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Reply from Invoice Simple

Hi Darryl, Wow! 9 years! We’re glad we helped you to maintain access to your invoice history with Invoice Simple and look forward to supporting you.

Rated 1 out of 5 stars

Won't allow you to cancel subscription!

Cancelled my subscription a year ago to find they never Cancelled it, continuing to take money out of my account and their customer service is just an ai that replies to emails with basic prompts. Can't cancel subscription and can't get through to a human via customer service. Avoid at all costs!

15 November 2025
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Reply from Invoice Simple

Hi Brandon, we’re sorry for the inconvenience this has caused and understand concerns around subscription management and getting timely support. Please contact support@invoicesimple.com with your account details, and we would be happy to investigate this further for you.

Rated 1 out of 5 stars

After 15 years you introduced limit of…

After 15 years you introduced limit of sending invoices to client and on top of that you increased cost for that app.

2 December 2025
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Reply from Invoice Simple

Hi Radek, we understand how recent changes may impact your workflow. If you have any questions, please reach out to support@invoicesimple.com and we would be happy to help.

Rated 5 out of 5 stars

I love this invoice program because…

I love this invoice program because it’s easy to keep all files organized.

1 January 2025
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Reply from Invoice Simple

Hi Robin, thank you for sharing your experience with us. We’re glad we helped you to make invoicing easy and organized, and we look forward to continuing to support you.

Rated 5 out of 5 stars

Thank you .I always get quick responses…

Thank you .I always get quick responses when I need help 😁

23 November 2025
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Reply from Invoice Simple

Hi Jennifer, thank you for sharing your experience with us. We’re glad we helped you to receive timely support whenever you need it. It’s wonderful to hear that our team has been responsive, and we’re excited to continue supporting your business.

Rated 5 out of 5 stars

So simple to use good price

So simple to use good price

24 November 2025
Invoice Simple logo

Reply from Invoice Simple

Thank you for taking a moment to share your thoughts with us. It’s great to hear that Invoice Simple has been easy to use. We’re excited to continue supporting your business as it grows.

Rated 5 out of 5 stars

Good App for Invice

Good App for Invice . Great

23 November 2025
Invoice Simple logo

Reply from Invoice Simple

We’re glad we helped you manage your invoices effectively. Thank you for taking a moment to share your thoughts with us!

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