Invoice Simple Reviews 317

Always a quick response and very helpful. I especially like that when AI is unable to help a human always steps in on request! 😀 Highly recommend!

Absolutely fantastic , couldn’t have asked for a better person to represent

Shawn was Great! Very helpful and quick responses. Great support make me feel better spending the 20.00 a month

Jeralyn was extremely helpful. I appreciated the follow up and the suggestion. Great customer service experience

Super easy app to use and set up.
Will recommend to anyone.
Great customer service!

Where do I start.... No one will take ownership of the issue, all I keep getting is go speak with google support ... How is there not a team that liaises with Google support, I've been charged for 3 months consecutively on two different plans/subscriptions one being plus and the other one being premium. Both invoice simple and Google support say a a refund is valid as they can both clearly see that have been charged three months but no one can do a refund as it falls out outside of Google's supports policies and invoice simple don't do refunds at all apparently..... I've been a customer with invoice simple for the last four and a half years and I'm disgusted in the way that I've been treated as a customer.

I have used your system with great success. A few days ago my payments were not going through but the support team helped me greatly and solved my problem very fast. They communicated with me in such a simple way that my frequent "nerves" were littled and had everything flowing now. Thanks IS TEAM.

It really is made easy, the support it great too.

Very helpful and responsive. Thank you very much

Absolutely horrendous. I’ve never used this company and somehow they’ve been charging my credit card every month. When I go to cancel they keep asking for me to go the my account or login to an app that doesn’t exist. They have no customer support via phone and they keep requesting the same thing over email and are not cancelling/refunding my charges. I have to go through Capital One to have my credit company dispute them.

Great app. Iit does its task wrll

Immediate response to a query and sorted my request immediately. Amazing service

I've been using this for a couple of years and have no complaints. They consistently upgrade and add features like client funding and QTag for ease of use.

Whenever there is an issue support desk answers all-day and very quickly. Big relief compared to others. :-)

The chat help was fine. She was as helpful as she could have been unfortunately the greed of the company she works for is a whole other conversation…

Needed an amendment to my receipt and customer service (Johnathan) did it immediately - on a Sunday

They will do there best to correct any problems that you may have,and you can ask a human to run through things for you.

customer service is great. swift replies and missunderstanding sorted straight away 👍🏻

I’ve used the app for years. Simple, effective and useful in many ways. Highly recommended

issues with the program, i have contacted support, they ask me to repair there program issue, i dont know how, and when it prints on customers invoice, it adds lines at the top, makes me look like im using second hand paper. im looking ellswhere for service. and no support number.