Invoice Simple Reviews 312

I have been a customer since 2014. The app is great for my business, and the customer service is exceptional!! They handled my technical difficulties immediately. I’m very happy

I keep getting 0 invoices left for both my accounts. I am paying for unlimited in both and within the last few days have been getting this issue when I have never had an issue. Each time you guys want me to delete and install the app again and if I have to do it again i will cancel both of my subscriptions and write a negative review

I've been using Invoice Simple for years. The app and site make it super easy to generate new invoices and I love that I can start one on the app and continue building out the invoice on the website, so no matter where I'm at, I can always adjust on the fly.

Exceeding Expectations

I had an amazing experience resolving invoicing issues . Rose helped resolve the arising issues within 3 minutes . Understood my requirements and acted swiftly to resolve.

I highly recommend Invoice Simple for invoicing and booking needs

Had a problem creating new invoice due to billing issues. Tried using the chatbox to connect with customer service. Alvin was very helpful and patient. helped me solve the issue!

They were very prompt on getting the issue resolved, even though there has been many issues recently

Invoice Simple are always there so quick with help. Problems are always solved very quickly, not that I've had many in all the years I have been using Invoice Simple.
Thank you for always being there.

Great support and quickly restored my app.

I took out a premium subscription with Invoice Simple on 26-02-2026.
Subscription costs €204.99.
The costs were initially €55 per year.
Every year, the costs increase significantly.
You would expect top-notch service for that.

But unfortunately, that is not the case.
This is the third time in 3 months that the app isn't working again.
I am being asked to take out a subscription worth €204.99 again.
My subscription is not even 2 months old.

Contacted the technical team at Invoice Simple.
Their advice was to log out of the app and log back in.

And to restore the purchase.

That doesn't work at all.
Their solution: they are not providing any further updates.
What does it come down to?

Paid €204.99 for two months of misery.

And now I can't do anything at all with the app.
Which is a problem because I have to create and send invoices every day. This is costing me clients and causing me to get into trouble with my clients.

Customer service is brilliant, helped fast with the issues I’ve had. 10/10 from me.

I had some issues with the Invoice Simple App. I explained my concerns to a team member, let’s just say I was less than impressed with that agent. I continued my text message conversation and an Agent from a previous issue responded. Nigel was professional, respectful, informative and made sure the issue was addressed and seen through until it was resolved and I was satisfied. A duplicate experience like the first time.

Nigel is a true asset to your company and should be recognized as such! From a customer standpoint, he will be requested by me moving forward should a need arise. That is unless he is promoted in some capacity! Which I hope happens for him, not so much for me. (Being Sarcastic)

It does matter who you talk to, I just wish they (original agent) would have said it was beyond their scope and handed me off to another colleague that could address the issue. I would have had more respect for that agent.

I’m very satisfied now and will continue using this app and recommend this app to others looking for a business invoice solution.

Best,
—Bernie

Easy and simple to use

Invoice Simple is an excellent, affordable quotation and invoicing programme, very helpful support, great product, highly recommended.

About 11 o’clock at night I had a question regarding the invoice set up within minutes I had a real life person who gave me straightforward step-by-step directions to get my issues straightened out.

Absolutely impossible to get support from this company.

I’ve been a paying customer for years, and suddenly my account has been restricted without any proper explanation. Despite payments still being taken, I can no longer send invoices or even access my own data properly.

To make things worse, all I receive are automated responses (in Dutch), with no real customer support or resolution. I’ve tried multiple times to get in touch, but it’s like speaking into a void.

They’ve effectively locked me out of my own invoices while continuing to charge me — which is completely unacceptable for a service that businesses rely on.

If you’re considering using this platform, think twice. When things go wrong, there appears to be no real supportonly A.I that speak in a different language , no accountability, and no urgency to fix serious issues.

Extremely disappointing experience.

Always a quick response and very helpful. I especially like that when AI is unable to help a human always steps in on request! 😀 Highly recommend!

Absolutely fantastic , couldn’t have asked for a better person to represent

Shawn was Great! Very helpful and quick responses. Great support make me feel better spending the 20.00 a month

Jeralyn was extremely helpful. I appreciated the follow up and the suggestion. Great customer service experience

Super easy app to use and set up.
Will recommend to anyone.
Great customer service!