InsureandGo Australia Reviews 

1,443
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 967 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing and excellent value, finding policies affordable and comprehensive for their needs. Many people highlight the website as easy to navigate, well-laid out, and user-friendly, simplifying the process of obtaining insurance. Reviewers frequently report positive service experiences, noting helpful staff and efficient interactions. Consumers appreciate the straightforward online process, allowing quick acquisition of policies and easy comparison of various options. Many users express confidence in the coverage, often returning due to past positive experiences and comprehensive offerings.

What people talk about most

Price

Consumers find price to be positive, with many reviewers consistently highlighting competitive and reasonable... See more

User experience

Clients share positive opinions on user experience, highlighting the ease and efficiency of completing... See more

Service

Users describe positive interactions with service, highlighting the ease of acquiring travel insurance and... See more

Website

Reviewers highlight positive aspects of website, consistently praising its ease of use and navigation, making... See more

Value for money

Customers had positive experiences with value for money, consistently praising the competitive pricing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have used Insure and go on past holidays. Their website site is easy to navigate, well laid out and a quote is sent to your email quickly. Insure and go's pricing is very competitive. We go on holi... See more

Rated 5 out of 5 stars

Really easy! Great price for good cover. Simple instructions lead me to use Insure and go. Highly recommend Received all necessary information via email within minutes. Email details everything I... See more

Rated 5 out of 5 stars

The website was very easy to use to get our online quote. The medical review questions were easy to answer and we were super happy with not being penalised too heavily for our pre-existing conditions.... See more

Rated 5 out of 5 stars

Ive been fortunate to not need to make a claim whilst travelling, but this company is by far the cheapest with its policies (that i might add are more than adequate for what i needed) everything is v... See more


Company details

  1. Travel Insurance Company

Written by the company

Award-winning travel insurance provider with over 2 million Aussie travellers covered so far. Quick Online Purchase — 3 Tiers Of Cover Available, Quick & Easy Online Claims Process, 24 hr Emergency Assistance. 3 Cover Levels Available. Cover up to Age of 100. Easy Claims Process!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,443)

959 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My travel insurance was extremely easy…

My travel insurance was extremely easy to book online and as nothing went wrong on my holiday I had no reason to make a claim, but it was great to have peace of mind with the insurance if something went wrong.

9 March 2026
InsureandGo Australia logo

Reply from InsureandGo Australia

Hi Thommo,

Thank you for your 5-star review! We're pleased to hear the quotation process was easy and that your cover provided peace of mind while travelling.

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Rated 5 out of 5 stars

I have used this insurance before I…

I have used this insurance before I found they were very professional definitely recommend them

3 April 2026
InsureandGo Australia logo

Reply from InsureandGo Australia

Hi Kim,

Thank you for your 5-star feedback!

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Rated 5 out of 5 stars

Great cover for an excellent price.

I have used Insure and Go several times for travel insurance. They provide great cover for an excellent price.

3 April 2026
InsureandGo Australia logo

Reply from InsureandGo Australia

Hi Mark,

Thank you for your 5-star review and continued support!

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Rated 5 out of 5 stars

Always happy with

Always happy with
Insureandgo

5 April 2026
InsureandGo Australia logo

Reply from InsureandGo Australia

Hi Jason,

Thank you for your 5-star feedback!

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Rated 5 out of 5 stars

I have always used this company and…

I have always used this company and it’s best value for money and very easy to do

2 April 2026
InsureandGo Australia logo

Reply from InsureandGo Australia

Hi Steve,

Thank you for your 5-star feedback!

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Rated 4 out of 5 stars

First time booking with them

First time booking with them. I found it easy on line to book my travel insurance. I picked the wrong one for what I needed but when I rang them the helped me sort it out book the correct insurance I needed and reimburse me for the other. I haven’t had to claim so I can’t comment on that. I have since booked again with them. I didn’t find it expensive, what I got for travelling in Australia on a cruise was sufficient. I would recommend others check it out and compare

31 March 2026
Rated 5 out of 5 stars

Great deals

Great deals

31 March 2026
InsureandGo Australia logo

Reply from InsureandGo Australia

Hi Suzanne,

Thank you for your 5-star feedback!

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Rated 5 out of 5 stars

A user-friendly on-line system that…

A user-friendly on-line system that made it easy to determine the correct level of coverage and subsequent premium.

19 March 2026
InsureandGo Australia logo

Reply from InsureandGo Australia

Hi Chris,

Thank you for your 5-star review! We're pleased to hear our website helped you easily choose the right level of cover.

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Rated 5 out of 5 stars

Very happy

We were very happy with the policy nice and cheap made us feel safe on the cruise overall very happy

20 March 2026
InsureandGo Australia logo

Reply from InsureandGo Australia

Hi Darren,

Thank you for your 5-star feedback!

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Rated 5 out of 5 stars

Highly Recommended!!

I have used InsureandGo for all our family travel the past few years. Prices are always incredibly competitive and coverage is extensive. I have only had to claim once however the claims process and payment timing was both impressive and seamless. Would thoroughly recommend this Insurer!

25 March 2026
Rated 5 out of 5 stars

Straight forward and intuitive product…

Straight forward and intuitive product selection.

25 March 2026
InsureandGo Australia logo

Reply from InsureandGo Australia

Hi Nic,

Thank you for your 5-star feedback!

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look