Initial Medical Reviews 

I’ve always had a great service from Initial. Being self employed means you can be working different day, meaning to change times last minute to fit around my schedule and Peter at initial is always very understand of this.

Dave is lovely very friendly and efficient. Gives good advice about the products and advises us when we need to replace items .

Jude McCarton is so efficient, knowledgeable and wonderful to deal with - her information about products and services is invaluable - we would be lost without her

We have been with initial for many years now. We recently had a change in driver but the new driver is great and so helpful all the time. The collections are never late I would highly recommended intial.

Jude consistently provides exceptional service. She is friendly, approachable and willing to help, always with a positive attitude. No matter how busy she is she always makes sure we feel valued and supported and will do whatever she can if we ask for anything.
Jude's professionalism and dedication really stands out and it is clear to see she genuinely cares about doing a great job and building a good rapport with the customers she works with.
She is one of a kind a definitely deserves recognition for the effort she puts in on a daily basis

Our usual technician is Jude. She's always efficient, helpful and cheerful!

Pick ups are normally the same time each time, Richard who does our collections is always happy and polite

David is superb, his customer service skills are excellant and he always communicates well with us to ensure we know what collections are due each week!

Customer service
Staff

It is always lovely to see Richard on a Friday morning. He is consistently punctual, friendly, and always greets us with a smile. He is understanding of the busy nature of mornings and is always professional and approachable.

Our bins are always emptied efficiently and left clean and tidy afterwards. Richard takes pride in his work and is an excellent representative of the organisation. His positive attitude and reliability do not go unnoticed, and we really appreciate the excellent service he provides every week.

Jude is very personable and does a fabulous job. Always reliable and a credit to the company

Jude is very friendly and professional. If I have any queries she is always happy to answer them.

Jude is always very efficient, polite and friendly when she visits our Sites.

Jack Smith was very nice. Excellent service

Great service, always on time.

Their employee (David) is lovely. He is always kind and respectful with everyone. He does a great job. He answers all our questions and nothing is too much for him

Reliable company. Great service and communication with Jude

Excellent service. Simon is very professional and friendly.