Inci Dis International Reviews 

213
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated medical staff and helpful coordinators for their exceptional support, warm attitude, and clear communication throughout the entire dental treatment process. Reviewers also highlight the seamless organization of VIP airport transfers, reliable transportation, and comfortable accommodations provided during their stay. A few other people also felt that the skilled dentists provided thorough explanations and delivered truly impressive, natural-looking results with their new smiles. Consumers consistently emphasize the high quality of the dental solutions received and express strong confidence in recommending this professional clinic to others.

What people talk about most

Staff

Reviewers describe positive interactions with staff, highlighting the outstanding communication and... See more

Service

Consumers find service to be exceptionally positive, frequently praising the smooth organization, reliable... See more

Customer service

Reviewers highlight positive aspects of customer service, expressing deep gratitude for the constant help,... See more

Product

Customers consistently note positive experiences with product, expressing extreme satisfaction with their new... See more

Quality

Reviewers mention positive feedback about quality, noting that teeth look amazing, feel comfortable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing clinic, amazing staff who will literally bend over backwards to help and accommodate you every need. And so happy with my final result. Thank you so much. And the biggest thanks to Sara who pu... See more

Company replied

Rated 5 out of 5 stars

Great overall oral health care system within Turkey. Hatem and his crew will resolve all ur cosmetic needs at a very affordable rates. Im very satisfied with my results given it took only two months f... See more

Company replied

Rated 5 out of 5 stars

I had my dental treatment at Inci Dis Clinic and I’m really happy with how everything went. The entire process was smooth, well organized, and completed in just a few days. From the very beginn... See more

Company replied

Rated 5 out of 5 stars

I was very nervous when I arrived at the clinic, they took care of me quite nicely, firstly Sara, the clinic representative and of course Flora who has been by my side the whole time as a coordinator... See more

Company replied


Company details

  1. Dental Clinic
  2. Cosmetic Dentist

Written by the company

Inci Dis has been providing oral and dental health services since 2013 by prioritising patient pleasure in the light of science and technology. Founded in Istanbul, Inci Dis has stepped into the health sector under the brand name 'Inci Dis' with the cooperation of a young, dynamic and professional team specialised in their profession. It serves in 6 branches in total with more than 70 specialist denists and about 150 healthcare professionals and its own dental laboratory. In line with the determined vision and mission, it has become one of the shining stars in the health sector by continuously improving itself for 10 years, closely following the technology and adopting the principle of the highest level of quality service understanding with the quality of the products it uses. Aiming to provide the same quality service to every patient, Inci Dis continues to serve as Inci Dis International department to medical tourists who come to Turkey for both visiting Turkey and completing their dental treatments with our foreign language speaking dentists and healthcare professionals.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

213 reviews

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Replied to 75% of negative reviews

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4.7

All reviews

(213)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

I was nervous going on my own but it…

I was nervous going on my own but it was amazing flora was just wonderful talked me thru everything and Sara interacted all way could not say a bad word about this dentist if you need help this is the company to go with amazing thank you so much look forward to end product

8 January 2026
Unprompted review
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Reply from Inci Dis International

Thank you for your wonderful feedback. We are so happy to hear that you felt supported and informed throughout the process. Your kind words mean a lot to our team.

We look forward to seeing the final result with you and we are always here if you need anything along the way.

INCI DIS International Clinic

Rated 5 out of 5 stars

My journey at Inci Dis clinic begun…

My journey at Inci Dis clinic begun this year in june.
I wrote already a review on that trip. This second trip there were some little bumps on the road because i have trouble with my heart and my heart rate was so slow, we had to go to the hospital. I am so glad Flora my translator was with me and guided me through it all. Thank goodness the results were good, so the dentist could start immediately for my final teeth. A big thumbs up for the pacience they had with me because i wanted a lot of changes. But finally I was satisfied and today i got my final teeth. I could not be more happy, a special thanks to the whole team who helped me: Sara my coordinator, Flora my translator and guide at the clinic, Dr. Safa Polat and his assistant Sevgi and again Surgeon Berre and lastly the driver Omer.
I highly recommend Inci Dis Climic for the best results and you will be treated like family.

Young Mi (Rebecca) Helder

19 December 2025
Unprompted review
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Reply from Inci Dis International

Hi Rebecca,

Thank you for your kind review. We are very glad the check up went well and that you felt supported throughout your visit.

We are so happy you are pleased with your final teeth, and we truly appreciate your recommendation. Wishing you good health, and we are always here if you need anything.

Warm regards,
Inci Dis Clinic (INCIDIS)

Rated 5 out of 5 stars

INCIDIS experience

My name is Ernest, from The Netherlands and I investigated over 6 dental clinics in Istanbul. One of them was INCIDIS and my coordinator was Sara(Actual qualified dentist). She was fantastic, Sara spoke English fluently and her knowledge of dental care and treatment is of very high standard. What was the deciding factor for me to go with INCIDIS. Sara did not sell me; she used her experience and knowledge to talk to me about my dental condition and treatment.

Sara was not available to meet during my visit, and my John was the stand-in and OMW, what a gentleman and nice guy. He was so helpful, and he was with me all the way, he helped me with the payments, Wi-Fi, explained to me the procedure and advice some places to visit during my stay. I hope to meet up with him again during my second visit next year. I definitely recommend him, he exceeds my expectations.
Of course, the treatment plan can change after an in-person examination which mine did, but Dr Necat explained to me exactly the pros and cons and I was also given the option to stay with the original plan but then with 4 teeth less which was not the option for me because I wanted the full plan.

Dr Necat was my replacement surgent because my planned surgent was not available due to personal reasons. BIG thank you to Doctor Necat, he is a great dentist and a lovely person. He explained to me in detail my new treatment and all the reasons, pros and cons. This for me really matters when you’re getting such invasive treatment. The procedure was 6 tooth extractions, 2 closed sinus liftings, one wisdom teeth extraction and 10 implants. I would definitely recommend Dr Necat, he is very professional.

Environment is super clean place, nice sofas to sit on and wait….., can’t fault the clinic at all here!
Treatment- look, it’s tough, traumatic, but not painful, so it’s NOT a holiday, yet they’ll leave you as comfortable as possible through, which allows you to be a tourist too if you wish too.

I would 100% recommend Inci- Dis/ Smile clinic to get your work done, I would be a brand ambassador for them if they asked.

Reach out to me if you have any detailed questions and I’ll be happy to help. In fact, I recommend them to one of my colleagues, he went there last week, and he was also very satisfied with the treatment after his first visit.

Final result-
Going back next year in March for my second and final treatment and cannot wait. The treatment is excellent, medical staff excellent, Sara and John are outstanding, even look forward to seeing these people again which is crazy to say about visiting the dentist right!

5 stars from me.

24 October 2025
Unprompted review
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Reply from Inci Dis International

Hi Ernest,

Thank you so much for your 5-star review and for choosing INCIDIS after researching several clinics in Istanbul. We’re really happy to hear you felt well guided and supported throughout your journey.

We truly appreciate your kind words about Sara, John, and Dr. Necat. We’re glad the communication, professionalism, and clear explanations helped you feel confident, especially with such a comprehensive treatment.

We look forward to welcoming you back for your final visit in March. Wishing you a smooth recovery and a great smile ahead!

Warm regards,
INCIDIS

Rated 5 out of 5 stars

5 Stars all the way!!

There’s lots to say here, so take the time to read and understand.

Sara the co- ordinated ( she’s actual qualified dentist) FAN TAST IC !!!
This lady is the epitome of excellent customer service….. looks out for you, ensures your treatment is as close to exerted as possible based on a none in person discussion.
Goes out of her way to ensure you not only get your treatment but sample the Istanbul life too!!

Genuinely, if hire her in a heartbeat and she’s such a lovely person too boot!

She is NOT getting paid enough, no mater how much they pay here.

ONLY GO WITH SARA👌🏻👌🏻👌🏻

Staff-
Medical/ Dental ALL great….. very professional in way of treatment , but more relaxed as a way of buisness/ culture.
BIG thank you to Doctor Muazazz Yorkuk ( Dr Lucky as I called her) great Dentist but such a lovely person too!!!! This REALLY matters when you’re getting such invasive/ traumatic treatment.
These people make it bareable!

Environment-
Expect people to walk in and have conversations with each other during your treatment….. strange as a Britt ….. but not for these people, it’s normal. You’ll get used to it the more you visit.

Super clean place, little old lady getting you drinks etc etc is always on hand!
Nice sofas to sit on and wait….., can’t fault the clinic at all here!

None Medical- not a fan apart from 2-3 of them ( there’s soooo many walking around looking but not doing much) and that feels less medical environment and more local market/ town square/ etc etc. they need more English speakers as front of house for sure.!

I had a full set of Zirconia Crowns fitted and a front Bridge…… al went well and no issues.

Developed pain in one tooth almost 3 mnths later…… they brought me back, rectified the pain and even fitted a new bridge as I didn’t quite like the feel only at a small point on the inside ( very minor but they built a whole new one)
They paid for this treatment which whilst it’s exactly what you’d want and expect, isn’t always the norm…. So well done Inci-Dis for 100% customer service / satisfaction …. And also another well done Sara for ensuring this was the case.

Treatment- look, it’s tough, traumatic, but not painful….. just a lot for your Brain to take in and deal with….. so it’s NOT a holiday….. yet they’ll leave you as comfortable as possible mid way through which allows you to be a tourist too if you wish too.

I would 100% recommend Inci- Dis/ Smile clinic to get your work done, so much so I’d be a UK brand ambassador for them if they asked.

Staffing is really key to your treatment….. it’s so very important and you can mother better than Sara,Dr Lucky and a big mention to another 2 co-ordinaries : Flora and Omar … lovely people who stuck with me and played their part well…..

Recommend!
Reach out to me ( you can see my video on their Insta) if you have any detailed questions and I’ll be happy to help.

Final result-
Going back and fourth is a ball ache …. No point pretending otherwise, but the treatment is excellent, medical staff excellent, Sara is outstanding and after a 2nd visit I genuinely enjoy, even look forward to seeing these people again…… which is crazy to say about visiting the dentist right!!??

Inci- Dis / Smile Clinic for the win!!
5 stars

1 December 2025
Unprompted review
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Reply from Inci Dis International

Hi Steve,

Thank you for your amazing 5-star review and for taking the time to share your experience in such detail. We’re truly grateful you chose INCIDIS and felt supported throughout your journey.

Your kind words mean a lot to us. We’re also happy to hear you were pleased with our team and that you felt well looked after during what can be a demanding treatment process.

We especially appreciate you mentioning how we handled your follow-up issue and remade your bridge. Our priority is always your comfort and long-term satisfaction. Thank you as well for your honest feedback about the front-of-house experience and English support; we take this seriously and will keep improving.

Wishing you continued comfort and a fantastic final result and we’d love to welcome you back anytime.

Warm regards,
INCIDIS

Rated 5 out of 5 stars

Great overall oral health care system…

Great overall oral health care system within Turkey. Hatem and his crew will resolve all ur cosmetic needs at a very affordable rates. Im very satisfied with my results given it took only two months from surgery to the teeth being permanently attached

5 December 2025
Unprompted review
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Reply from Inci Dis International

Hi Maher,

Thank you for the 5-star review. We’re so glad you’re happy with your results and that the process from surgery to your permanent teeth went smoothly in just two months.

If you ever need anything, we’re here for you.

Warm regards,
Inci Dis

Rated 5 out of 5 stars

Omg what an amazing journey from i…

Omg what an amazing journey from i started looking for a company to go threw to now.
Sara my contact was amazing help me in every way possible
Convinced me from the start that INCIDIS was the place for me I had 20 teeth pulled and had 12 implants fitted never felt one thing my dentist NECAT Aslin was a master at his job im more than great full for his expertise.
My coordinator Sofia was brilliant 👏
Now to plan to come bk next year for my fitment of the good teeth realy can't wait
Did I mention i came the hole way from Northern Ireland lol
Till next time INCIDIS 👏 👏 👏 The date is 24-4-26 iv been back in istanbul for my finals what can I say it was top class experience from i landed lifted and layed like a king.
This clinic Good Look are the best by far and ill be recommending them for the foreseeable.
I have to thank Sara once again for being on the other end of the phone when I needed her not that I did as everything was in hand.
I also like to thank Flora she was my interpreter and was explant from start to finish and explained everything that I needed to know Thank you 😊.
And for my dentist what can I say she is or should I say the best iv ever been to she made me feel right at home from the start and looked after me brilliant if ther were gold 🌟 id be giving her thousands
Thank you very much I really appreciate everything you did for me DR ZEYNEP PAKER YALIN Your an angel 😇

29 October 2025
Unprompted review
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Reply from Inci Dis International

Hi Ian,

Thank you for the amazing review. It means a lot that you travelled all the way from Northern Ireland and felt supported from start to finish. We’re really happy you’re pleased with your results, and that Sara and Sofia made the whole journey easier and more reassuring for you.

We cannot wait to welcome you back next year for the next step. If you need anything before your visit, just message us anytime.

Warm regards,
Inci Dis Clinic (INCIDIS)

Rated 5 out of 5 stars

Zirconium Crowns Experience @ INCI in Istanbul

The experience with İnci Diş Zeytinburnu was wonderful. John was an outstanding coordinator who took care of all the planning from my initial customer inquiry to completing the zirconium crowns. He made sure that the hotel accommodations and VIP rides were of the highest quality. I also worked with both coordinators, Sofia and Omar, who made my experience at the clinic smooth and easy. Dr. Nursah Songur was a super knowledgeable dentist who customized a plan that maximized my dental health in preparation for full-mouth zirconium crowns. She treated a root canal carefully and made necessary modifications (gums, tooth shaving) to maximize the overall effectiveness of all zirconium crowns' readiness. Overall, the experience with all parties left me feeling fulfilled and satisfied!

3 October 2025
Unprompted review
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Reply from Inci Dis International

Hi Will,

Thank you for the 5-star review. We are very happy you had a smooth experience from planning to completion, and that you were satisfied with both the care and the final result.

We also appreciate your kind words about our patient coordination team and our dentist’s careful, detailed approach. If you ever need anything, we are always here to help.

Warm regards,
Inci Dis Clinic (INCIDIS)

Rated 5 out of 5 stars

Knowledgeable staff and care

Hey all I'm a simple man of 52yrs of age and not to educated on implants i did a bit of research and found this clinic more important i found Sara the lady who books and explains all her time and care she took with me went above and beyond others I spoke too she wasn't trying to sell me treatment she took genuine care to make sure I understood all and showed lots of facts and knowledge I suggest before you get your treatment take the time to chat with her and this clinic my experience was nothing less then what I was told and extremely happy with results this far I'm happy I made the right choice

8 September 2025
Unprompted review
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Reply from Inci Dis International

Hi Vini,

Thank you for your review. We are really glad you took the time to research, ask questions, and that you felt fully informed rather than “sold to”. Hearing that our team explained everything clearly, supported you with patience, and helped you feel confident in your decision means a lot to us.

We are delighted you are happy with your results so far. If you ever need anything or have questions along the way, we are always here to help.

Warm regards,
Inci Dis Clinic (INCIDIS)

Rated 5 out of 5 stars

Good morning

Good morning, I'm Massimiliano (Max).
I'm Italian , i m 57 years old and I live in Australia.
Thank you Sara e Dr Berre
Last June, I traveled from Australia to Istanbul for my dental treatment.
Like many people, I did my research for six months and contacted several clinics. I finally chose Incidis.
Sara was my contact, and I must say that her explanations and attention throughout my journey were excellent, her English was fantastic, and so was her support. Regarding my dental treatment, I was treated by Dr. Berre...
Wow...I had four extractions, six implants, and two bone grafts.
Everything was done with great care and attention, no problems during or afterward.
Dr. Berre was my first dental experience, and I had no pain or problems.
Thank you so much, doctor, for your quality and attention.

26 June 2025
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Reply from Inci Dis International

Hi Massimiliano,

Thank you for your review and for travelling from Australia to visit us. We are very happy you felt well supported throughout your journey and that everything was explained clearly and calmly.

It is also wonderful to hear your experience went smoothly and you had no pain or problems during or after treatment. If you ever have any questions before your next step, we are always here to help.

Warm regards,
Inci Dis Clinic (INCIDIS)

Rated 5 out of 5 stars

INCI DIS Dental Clinic

I used INCI DIS Dental Clinic after reading all the great reviews posted by past patients.
I first went over last February to have mouler implants fitted (no pain at all)
I want back last week to have the crowns fitted.
Sara,...... Is fantastic as an interpreter /translator; her knowledge helped explained every step before it was done by very experienced orthodontists.
Each crown was bespoke and fitted/installed with precision.
(Again absolutely no pain)
I now have a full set of teeth, a mixture of implants and my own.
I couldn't be any happier with the final result and would happily recommend INCI DIS to anyone thinking of having dental work done in the future

5 September 2025
Unprompted review
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Reply from Inci Dis International

Hi Thomas,

Thank you for the 5-star review and for choosing us. We are so happy you felt comfortable throughout and that everything was explained clearly.

It means a lot that you are delighted with the final result, thank you for recommending Inci Dis Clinic.

Warm regards,
Inci Dis Clinic (INCIDIS)

Rated 5 out of 5 stars

My name Martin

My name Martin, 74, from Florida. For 6 months I investigated over 20 dental clinics in Istanbul. One of them was INCIDIS. My contact was Sarah, spoke English fluently. Extremely knowledgeable in Dentistry with a PHD. Every dental clinic has a contact, a translator sales person. All of 20+ clinics had my recent xrays and they devised a plan with cost associated with that plan. Of course an in person examination will most likely involve a change in the treatment plan which mine did change upon a new xray and examination by Dr. BERRE, surgeon. Sara did not sell me. She used her PHD experience to talk about my dental condition and the treatment. I had a different view than her on my plan. She gave me pros and cons, I decided. And we settled on my preferred treatment. Of course getting 11 implants, 3 bone grafts, one sinus lift in one sitting seemed terrifying. Dr. Berre explained what she was going to do and assured me everything would be fine. Just to inform you I had quotes from 6,000$ to $16,000. I went with INCIDIS because of SARA, PHD, and their quote was reasonable. Sara's knowledge and expertise convinced me that her company was the BEST. Dr. BERRE, Surgeon, IS by far the best surgeon I have ever experienced in my 74 years. Trust pilot only has 5 stars so I pressed on 5 stars. But really they are at least a 10 star. The hotel and transportation they provided was first class. The CLINIC itself was a type of Clinic one would see in Beverly Hills California for famous movie and musical stars. The Clinic I was in was gorgeous and had the latest modern dental equipment. The staff was incredible too. Sara has my WhatsApp number. If you are seriously interested in using INCIDIS and have questions you would like to ask me, you can ask Sara to send me your question and I will answer her and she can forward my answer to you. I think INCIDIS is just as good or better than most American or European dental clinics...That's my opinion. I RECOMMEND THEM HIGHLY!

12 September 2025
Unprompted review
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Reply from Inci Dis International

Hi Martin,

Thank you for your incredible 5-star review and for travelling from Florida to choose Inci Dis Clinic. We truly appreciate the trust you placed in us after such extensive research.

We are very glad you felt fully informed throughout, with clear explanations, honest options, and support that helped you feel confident and reassured. It also means a lot that you valued the clinic environment, modern facilities, and the hotel and transportation arrangements.

Your recommendation is the highest compliment. If you ever need anything in the future, we will always be here for you.

Warm regards,
Inci Dis Clinic (INCIDIS)

Rated 5 out of 5 stars

I want to express my great gratitude to…

I want to express my great gratitude to the Inci Dis clinic for the flawlessly done work, which returned my smile and self-confidence! For many years and dozens of trips to doctors, I have lost hope, because I have periodontal disease. Everyone said as one that the implants do not take root in my situation because of the dissolution of the bone. On the advice of a friend, I wrote a request to the lady called Damira Kubanicbekovna( you can find her on the Facebook). After talking to her, the decision was made "I have to go, there is nothing to lose"! I am absolutely satisfied with the professional approach to my situation! I got a chance! And so, for 6 months I've been flying with happiness from my smile, which the clinic gave me! There are hundreds of ads on the market, hundreds of clinics, but I am grateful to my friend and my intuition for choosing this particular clinic! Don't be afraid! Don't lose hope! Just write to Damira! She will help in Russian or English, she will also will help with accommodations. The prices will surprise you! And most importantly, you will get to professionals who will do their best! The staff, well, very nice, the location couldn't even be more perfect. I am especially grateful to the manager Ozkan, for the warm welcome and surgeon Dr. Ali, for the meticulous and wrapped up work.

14 February 2025
Unprompted review
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Reply from Inci Dis International

Hi Anna,

Thank you for your beautiful 5-star review. We are truly grateful you trusted Inci Dis Clinic after such a long journey, and it makes us very happy to hear you have your smile and confidence back.

We are also glad you felt supported from the first contact to the final outcome. Your kind words about our team, the welcome, and the care you received mean a lot to us.

Wishing you continued health and happiness. You will always be welcome at Inci Dis Clinic.

Warm regards,
Inci Dis Clinic (INCIDIS)

Rated 5 out of 5 stars

Our experience at Inci Dis dental clinic Levent - Istanbul

Our experience at Inci Dis International Dental Clinic was wonderful from beginning to end!
We came for dental implants, and everything went smoothly thanks to a truly professional and caring team.

A special thank you to Mahmoud and John, who supported us throughout the entire process. He was incredibly attentive, patient, and always ready to help, making us feel safe and well-informed every step of the way.

The medical team, lead by implantologist doctor Izzet Ilker Aydoğan, was outstanding – skilled, kind, and highly professional. The doctor worked with great precision and care, and the whole atmosphere in the clinic was warm, clean, and welcoming.

We highly recommend Inci Dis International Clinic, especially for anyone looking for top-quality dental care delivered with heart. Thank you, doctor Aydoğan, thank you Mahmoud, thank you John and all the team! 💙

21 July 2025
Unprompted review
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Reply from Inci Dis International

Dear Daniel Vaman,

Thank you so much for your wonderful words and for taking the time to share your experience with us!

We are truly delighted to know that you felt safe, supported, and well cared for throughout your journey at İnci Diş International Dental Clinic. Your kind recognition of Dr. İzzet İlker Aydoğan, as well as Mahmoud and John, means a lot to our entire team.

It was an absolute pleasure to have you with us, and we’re so happy that you're satisfied with the outcome of your treatment.

Your recommendation is the greatest reward we could ask for.
Wishing you continued health and smiles! 😊

With warm regards,
The İnci Diş International Team💙🤍

Rated 5 out of 5 stars

What a great experience I had with this…

What a great experience I had with this clinic! Very smooth and welcoming! Especially Mahmoud who welcomed me and explained the process step by step, was very welcoming and relaxed and made me feel very at ease throughout the entire process! Top guy!

16 May 2025
Unprompted review
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Reply from Inci Dis International

Thank you so much for your kind words!
We’re delighted to hear you had such a smooth and welcoming experience with us.
Mahmoud will be very happy to hear your appreciation — he truly is a top guy!
We look forward to seeing you again soon.

Rated 1 out of 5 stars

Stay well way from here I come June the…

Stay well way from here I come June the 10th for my second visit to be told I need to paid other 2800 pound witch i paid in full first visit and they ask for paper work to prove so I did they tuck the paper work away and a different person come saying we need your paper work to play you paid which then I explained some one as just taking it to be called a lier then I proved it thou WhatsApp to the woman I was speaking to to then be told the woman lied about the price we need more so I sed no I ant paying when I paid in full first time to be threatened to take my passport and then bill me for my taxi and hotel after 1night they wanted other 2500 pound of me I was on my own and scared they put me in a room and sed you better start ring falimy members for money you owe us we did you a favour? Acting. Like they was helping me and they sed I can go back my hotel after 2/3 hours of them telling me I have to paid pushing and pushing for more money and keeping me away for other patience to see what they was doing to me they give me a deadline 8 that next morning or they was taking legal action they only care about your money I paid in full and the proof I shown them they sed in the end that was for first vist and than again I prove by WhatsApp the price was all inclusive from 1st to 2nd visit to be told again the girl lied to me she is now sacked the man who approached me the most was call Mahmoud Suud He was pushing and pushing me to paid and started to threaten me the next day I come back to the uk they got the manger to ring me I explained to her and she was shouting at me calling me a lier I have not paid they trust me I explained to her once again I have proof then she called me a lier and then she started to what’s app me saying she wants to help me she can see what’s happened now please come back we will help you I don’t have to paid again soon I said am scared I come home she turned again saying I need to paid or legal action will be taking against me leaving me with just implant and no crowns be aware of this place poeple the manger is called Rania Médical please stay way

13 June 2025
Unprompted review
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Reply from Inci Dis International



During your first visit, you were informed about the full cost of the treatment, and part of the payment was made. Unfortunately, despite this agreement, you refused to complete the payment when you arrived, and subsequently left your hotel without informing us or completing the planned procedures.

Our clinic operates with transparency and integrity. We always provide written treatment plans and clear payment breakdowns prior to any procedure. We also have all related documents and communications that confirm this agreement.

Please understand that, like any medical service provider, we reserve the right to pursue legal action when services rendered are not compensated. This matter is currently being handled through the appropriate legal channels, and our lawyers are managing the process.

We value respectful communication and fairness, and we remain open to resolving any misunderstandings directly and professionally.

Rated 5 out of 5 stars

Excellent experience

Exceptional experience! Excellent communication from Kenza from start to the end of the journey. She also sent an angel by the name of Oma who stayed with me very patiently all throughout the day. Thank you so much Inci Group! I would definitely recommend!

5 May 2025
Unprompted review
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Reply from Inci Dis International

Hello,
Thank you so much for your kind and heartfelt feedback!
We’re delighted to hear that Kenza communicated with you so well from start to finish, and that Ouma—our little angel—was there to patiently accompany you throughout the day.
It was truly our pleasure to be part of your journey.
Your recommendation means the world to us.
We would love to welcome you again anytime at INCI DIS!

Warm regards,
The INCI DIS Team

Rated 5 out of 5 stars

Positive experience

I was very sceptical coming first time to Turkey for implantation treatment, but my experience was great. 5 implants with bone graft and sinus lift in 2h with no pain. Everything is healing well! Next visit in 6 months to get the crowns done. I would definitely recommend this place and especially Dr. Berre who did the implantation, Oma and Nesrin the medical consultants.

3 April 2025
Unprompted review
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Reply from Inci Dis International

Hello,
We’re so glad to hear that despite your initial skepticism about coming to Turkey for implant treatment, your experience turned out to be so positive.
It’s wonderful that your procedure—5 implants with bone graft and sinus lift—was smooth, painless, and successful.
We’re especially happy that you appreciated Dr. Berre’s expertise, as well as the support from our consultants Oma and Nesrin.
We look forward to welcoming you back in 6 months for your crowns.
Thank you sincerely for your recommendation!

Warm regards,
The INCI DIS Team

Rated 1 out of 5 stars

The worst experience I've ever had.

The worst experience I've ever had.

After my initial inquiry, I was contacted via WhatsApp by a "medical advisor." I sent them my existing X-ray and received a quote based on that image: just one implant, to be completed within a week, with no additional costs. I was told nothing more would be required. Trusting this information, I made the big decision to fly all the way from abroad to Turkey.

However, once I arrived and had a new X-ray taken at the clinic, I was told a completely different story. Based on this new image, they said the originally proposed treatment was no longer possible. Instead, I would need four implants, and I would have to return in six months for another one-week stay. The total cost had suddenly quadrupled.

Already being in Istanbul, I had no chance to seek a second opinion. I had no choice but to accept their revised proposal.

What I cannot understand is: why didn’t they request a proper X-ray before giving me a quote? I could have easily provided a more detailed one from my home country—if only they had asked. But they didn’t. Instead, they simply reviewed the single image I sent and gave a vague reassurance, something along the lines of, “this looks okay,” and encouraged me to go ahead and book my trip. It felt overly casual and lacked the professionalism and thoroughness you would expect when making such a significant medical decision.

The treatment itself was painful. Even when I said I was in pain, they dismissed it as “normal” and made me feel like I was overreacting. I even experienced a nosebleed after the surgery, but they still considered it “normal.” The staff were not compassionate or supportive.

The hotel they arranged also left much to be desired. They didn’t even have basic items like ice. I had to walk to a liquor store and pay €2.5 for a small tray of just 24 ice cubes. In addition, the Wi-Fi connection was extremely weak, making it difficult to stay in touch with people back home—which added even more stress to the situation.

Lastly, I need to point out something important: they asked me to delete my negative review in exchange for gifts. I was honestly shocked. But apparently, this kind of practice might be considered normal for them.

I deeply regret choosing this clinic, and I strongly warn others to stay away.

2 April 2025
Unprompted review
Inci Dis International logo

Reply from Inci Dis International

Thank you for sharing your feedback. However, we would like to clarify some important points regarding your comments.

During your communication with our team, you mentioned that a family member had received treatment at our clinic three years ago, and you expected the same prices to apply today. As you can appreciate, due to changes in economic conditions, medical supply costs, and operational expenses, it is not possible to offer the same pricing after such a long period of time. This is a matter of industry-wide necessity, not personal preference.

At our clinic, hygiene and patient privacy are among our top priorities. All procedures are performed by qualified professionals in sterile environments. Our pricing is always transparent, documented, and confirmed with the patient’s approval before any treatment begins.

We would also like to respectfully note that phrases such as “market-like treatment” and “only interested in money” do not reflect the professional and ethical standards we uphold in our clinic. Still, we value all feedback and will review your comments internally.

We wish you good health

Rated 5 out of 5 stars

Amazing dentistry…

I am just back from Istanbul after being in the care of Incidis international.i had bad experience in first dentist that I had originally set up to go to ..so Imad from Incidis and colleagues had taking me in on last minute and from start to finish really made me feel comfortable..from Imad himself looking after us all the way and to the dentist/surgeon's I cannot recommend these guys highly enough..amazing people ..we were treated like royalty ..can't wait to see you all in 3 months for my final fitting ..please if your reading this take it from me to get your work done here in Incidis..you won't regret it ..thank you all so much again ..
Billy Cunningham from Dublin Ireland 🇮🇪

3 March 2025
Unprompted review
Inci Dis International logo

Reply from Inci Dis International

Dear Billy,
Thank you so much for your heartfelt feedback and trust!
After your initial disappointment with another clinic, we’re truly glad that we could welcome you at the last minute and make you feel comfortable and well cared for throughout the entire process.
Imad and our entire team are honored to have made you feel like royalty.
We’re already looking forward to seeing you again in 3 months for your final fitting.
It was a pleasure having you with us, and your recommendation means a lot.
Warm greetings to Dublin, and see you very soon! 🇮🇪

With appreciation,
The INCI DIS Team

Rated 1 out of 5 stars

Please don't choose this dentist!!!

I cannot recommend this dentist to foreigners. Don't go there if you care about your health. If you have money, find another clean clinic. Zero organization, zero hygiene, you will be treated like in a bazaar. In the middle of your treatment, the doctors move on to another treatment. No privacy. You discuss your treatment with secretaries next to the toilet. Prices are agreed in advance, everything is more expensive on the spot. No official price list. No proper advice. Don't let them take you for a ride! They are only interested in your money. I can only advise you not to use this sap store.

10 February 2025
Unprompted review
Inci Dis International logo

Reply from Inci Dis International

We are sorry to hear that your experience at our clinic did not meet your expectations. However, we would like to clarify some important points.

Before your arrival in Turkey, you provided us with an old panoramic X-ray, which we used to make a preliminary assessment. This is a common first step we take with our patients in order to provide an initial treatment plan.

After taking a new X-ray at our clinic, it became clear that your dental condition was different from what was initially expected. As a result, the treatment plan was revised to ensure the best outcome for your health. Such adjustments are made solely in the interest of the patient’s well-being and long-term success. Of course, the decision to proceed with the new plan is always up to the patient, and we regret that you chose not to continue with the updated treatment.

We have also taken note of your concerns regarding accommodation and transportation. Discussions are ongoing with our partner hotels to improve these services.

As a clinic, we always prioritize patient satisfaction and health. Every suggestion and feedback is valuable to us.

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