a good hospitality area close to the stand great staff in the venue and the food was good quality and nicely presented. the only thing that marred the event was the constant chatter throughout the ten... See more
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Review summary
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The overall organisation was exceptional. The Belmond train n experience was fabulous. A rain shower intervened to send people below decks on the river trip, but no fault ascribed! The only negativ... See more
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The Singapore Eastern and Orient Train trip was fantastic and would deserve 5 stars except for the time "wasted" hanging around at Marina Bay Sands Hotel waiting for room allocation or transport to a... See more
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Fabulous event. Pick ups and drop offs were well organised in a luxury coach. Seats at GP were excellent. We had booked one twin room but this wasn’t known by the hotel (the 3rd time this has happened... See more
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Company details
Written by the company
For over 20 years, Imperial Corporate Events has been unlocking access to the world’s most exclusive and extraordinary events for our experience hungry clients. From the high-octane luxury of the Monaco Grand Prix to the palette-seducing splendour of Michelin-starred restaurants, we offer our clients and their guests the chance to dive into new sensory thrills together. So why not cross a few things off that bucket list in a way you never even imagined possible?
Contact info
Floor 3, Mercury Place, 11 St George Street, LE1 1QG, Leicester, United Kingdom
- 01162 695979
- info@imperial.events
- imperial.events
4.2
Great
804 reviews
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Replied to 86% of negative reviews
Typically replies within 1 week
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Robbie Williams was great
Robbie Williams was great,
Question why did the people on same table with same package that booked through butler associates pay far less than ourselves, I don’t mind handling fees which you have charged on top of our tickets which where £899 each, butler associates £650 each, surely I should go straight to them do you not 🤔????
13 June 2025
Reply from Imperial Corporate Events
Thank you for your feedback, we’re really pleased to hear you had a great time seeing Robbie Williams.
We appreciate you sharing your thoughts and we will be passing this on to the appropriate team for review.
Thank you again for taking the time to share your experience, it’s feedback like this that helps us continue to improve.
Lunch prior to Windsor Races
We had a great lunch at The Hinds Head, Bray followed by a boat ride to Windsor and an excellent evening’s racing. The preparation ahead of the day was faultless ( thanks to Martin Wolfe at Imperial) as was our host on the day itself ( Suzanne). A great and memorable experience.
9 June 2025
Unprompted review
Reply from Imperial Corporate Events
Thank you for the kind words. We're so pleased to hear you had such a memorable day and it’s wonderful to know Martin’s preparation and Suzanne’s hosting helped make everything run so smoothly. We’d love to welcome you back again for another fantastic experience.
Reply from Imperial Corporate Events
Thank you for your feedback. We're delighted to hear everything was spot on and really appreciate you joining us. We look forward to welcoming you back again soon.
The product was oversold
The product was oversold. The charter flight was a low budget airline, the luxury transport was a delayed bus, the hotel in Cannes was a 25 min ride out of town. The train ride to the event required a train change. Flights were delayed by 3 hours each way which can be out of the organizers control but then they should jump in with refreshments during the delays. There was very little visibility of the support during the trip.
It felt like a low budget tour sold as a VIP Event.
No apologies for the delays in the airlines or the buses.
Would not be recommending them to friends or family
30 May 2025
Reply from Imperial Corporate Events
Thank you for sharing such a detailed account of your experience.
Your comments have been noted and will be passed on to the relevant teams to ensure all elements of the experience are reviewed. Thank you again for taking the time to provide this feedback, it will be used constructively as we look to make improvements going forward.
I had a great time at the Monaco GP
I had a great time at the Monaco GP. The staff from Imperial and Gulliver's had done a great job of the organising. They took good care of us during the entire trip.
30 May 2025
Reply from Imperial Corporate Events
Thank you for your kind words. We’re so pleased to hear you had a great time at the Monaco Grand Prix. It’s lovely to know our team took good care of you and that everything run smoothly throughout the trip. We’d be delighted to welcome you back for another memorable event in the future.
All went very smoothly.
The event was well organised. The hotel was ideal and the tickets put is in prime seats. A great weekend.
30 May 2025
Reply from Imperial Corporate Events
Thank you for the kind feedback. We're so pleased to hear you had a great weekend and that everything came together to deliver a strong experience. We'd love to welcome you back for another standout event soon.
Over all it was a good experience;
Over all it was a good experience;
Two things to improve
1) The Grandstands were completely open with mo shade and it was very hot with direct sun...we didn't know this.
2) Our Diet was not catered for well even though we mentioned that 4 of us have dietary restrictions. Breakfast was extremely limited on all days....
30 May 2025
Reply from Imperial Corporate Events
Thank you for your feedback, we’re pleased to hear that overall you had a good experience. It’s always great to know when our guests enjoy the event as a whole.
We do appreciate you raising the points around the grandstand conditions and dietary requirements and this feedback has been noted and will be shared with the relevant teams so we can take steps to improve these areas going forward. Thank you again for taking the time to share your experience.
Eric at the Albert Hall
Box and hospitality watching the greatest guitarist in the world. A great night and Imperial were helpful and efficient throughout.
23 May 2025
Reply from Imperial Corporate Events
Thank you for the kind words. We're so pleased to hear you had a great night watching a true icon, and that the box and hospitality made the experience all the more special. Delighted to know you found everything helpful and efficient throughout, we’d love to welcome you back again soon.
It was supposed to be a corporate…
It was supposed to be a corporate experience and in that respect it was lacking. I would have expected to be guided more than it was. The reception was fine, but there was a lack of information / mis information. The train we went to catch on advice, did not stop at the station. The next one was fine. Once in Monaco we were on our own and there were several corporate groups all being guided. At the end there were no trains of any kind back to Mandelieu from cannes. We should have been advised of this. I'm afraid it was not a corporate experience. Hotel was nice, too far away, seats were OK, train tickets were OK going, but useless coming back. We had this at a discount, had we paid full price we would be fuming.
25 May 2025
Reply from Imperial Corporate Events
Thank you for taking the time to share your experience. We're pleased to hear you found the hotel comfortable and that your race seats and initial train arrangements were in order.
Your feedback has been noted and will be shared with the relevant teams to ensure greater clarity, structure, and support is in place for future events. Thank you again for your considered comments as they will help us make meaningful improvements.
Never again.
Chartered aircraft went from LGW after being told it would be LHR, queues to a manual check in (2hrs before flight, like the old days, no online check in) were huge. Flight was very dated, on arrival in Nice, some pax took taxi to Cannes rather than jump on coach to hotel, we couldn’t depart until missing numbers verified, more delays and standing around, arriving by coach meant hotel check in was overloaded. “Drinks reception” was tokens for a few small beers. Hotel was beautiful, staff amazing! Race day travel was public train that was massively overcrowded and delayed, seats in stand were ok but zero hospitality at circuit. Return flight delayed, check in good, poor at passport control, carnage at boarding! Would not use again. Best bit was Saturday “day off”, went on a yacht in the harbour with the Green Room, would use them in future. This was a Gullivers Travels Sports event with a mark up.
23 May 2025
Reply from Imperial Corporate Events
Thank you for taking the time to share your honest feedback. We're sorry to hear that the experience didn’t meet your expectations.
This will be shared with the relevant departments for review, with the aim of refining both how we communicate and how we support our guests during the unexpected. We appreciate you taking the time to flag these concerns, and we’ll use them to help ensure a better experience in future.
Such a great night
Such a great night, fantastic entertainment from Eric Clapton (almost a given) but the hospitality provided was excellent. The food and drinks package did not disappoint. Many thanks to John Dart and the team at Imperial Events for organising an excellent evening.
23 May 2025
Unprompted review
Reply from Imperial Corporate Events
Thank you for the lovely feedback. We're so pleased to hear you had such a great evening and that the hospitality, food, and drinks package all lived up to expectations. Eric Clapton certainly delivered, and it’s fantastic to know the rest of the evening matched the occasion. John Dart and the team will be chuffed to know their efforts were appreciated. We’d be delighted to welcome you back for another memorable event soon.
Excellent professional and friendly…
Excellent professional and friendly service from John Dart re the Monaco F1, and all the Imperial people at the airport, hotel, transfers and grand prix. JW
27 May 2025
Unprompted review
Reply from Imperial Corporate Events
Thank you for your kind words. We're delighted to hear you received excellent, professional, and friendly service from John Dart and the rest of the Imperial team throughout your Monaco Grand Prix experience. From the airport to the hotel, transfers, and the race itself, it’s wonderful to know everything ran smoothly. We’d be thrilled to welcome you back for another unforgettable event in the future.
Bryan Adams for the first time
Everything worked like clockwork from arriving at the 02 going to Gaucho restaurant where the meal was excellent and the staff very attentive, to getting into the arena finding our box getting seated over looking the stage, the staff in the box very attentive and helpful good selection of drinks getting out after the concert was hectic but it kept moving so not a real problem
15 May 2025
Unprompted review
Reply from Imperial Corporate Events
Thank you for taking the time to share your experience. We’re so pleased to hear everything ran like clockwork, from your arrival at The O2 to the excellent meal at Gaucho and your time in the box. It’s great to know you were well looked after throughout and that the evening went smoothly, even with the usual post-concert bustle. We’re glad you had such an enjoyable night and hope to welcome you again soon.
Le Manoir aux Quat'Saisons
The whole day was a wonderful experience, from the train journey on the British Pullman to Oxford, with breakfast and cocktails, to the beautiful lunchtime meal at Le Manoir aux Quat'Saisons, and the return back to London. A beautiful and relaxing day, highly recommended!
14 May 2025
Reply from Imperial Corporate Events
Thank you so much for your lovely feedback. We’re delighted to hear you had such a wonderful and relaxing day. From the British Pullman journey to the exceptional lunch at Le Manoir, it’s fantastic to know the whole experience lived up to expectations. We’d love to welcome you on another journey soon.
A bucket list trip
The trip was truly a bucket list event.
Very well organised and scheduled
21 May 2025
Reply from Imperial Corporate Events
Thank you for your kind words. We're so pleased to hear the trip was a bucket list experience for you and that everything ran smoothly. It means a lot to know the day lived up to expectations. We’d love to have you join us again for another special occasion.
British Pullman journey to Le Manoir
The entire day was planned perfectly and executed seamlessly. At every location on the day, there were always team members from Imperial there to take care of us and make sure everything ran smoothly. This excellent service complemented the luxurious treatment we received aboard the iconic British Pullman train and the exceptional and unforgettable lunch at Le Manoir. Highly recommend this experience for anyone looking to impress clients, win new ones or just treating yourself to a much deserved day off!
14 May 2025
Unprompted review
Reply from Imperial Corporate Events
Thank you so much for such a thoughtful review. We’re absolutely delighted to hear the day ran so smoothly from start to finish, and that you felt well looked after at every stage. It’s lovely to know the service from our team helped enhance the experience alongside the luxury of the British Pullman and the unforgettable lunch at Le Manoir. We truly appreciate your recommendation and would be thrilled to welcome you again in the future.
Reply from Imperial Corporate Events
Hi
Thank you for your feedback, and we’re sorry to hear about your experience.
We’ve investigated this matter thoroughly and currently have no record of your email address in our system. It’s possible that the emails you’re receiving may be from a third party or could have been forwarded.
We take concerns like this seriously and would appreciate the opportunity to investigate further. If you could forward a copy of one of the emails to righttobeforgotten@imperial.events , we’ll do our best to get to the bottom of it and ensure you’re not contacted again
The panoramic restaurant
The panoramic restaurant was too crowded, we were squeezed in on a table of 12 and the food was not as good as the on5 restaurant that we had experienced a few times previously, not value for money and would not book this event again.
16 May 2025
Reply from Imperial Corporate Events
Thank you for your feedback and we're sorry to hear that your experience at the Panoramic Restaurant didn’t meet expectations. We understand how important comfort and quality are, and we genuinely aim to deliver both while keeping you in the heart of the atmosphere for the best possible experience. Your comments have been shared with the team so we can take them on board and look at where improvements can be made. We do hope you'll consider giving us another try in the future, and we’d be happy to help find a space more suited to your preferences.
Fantastic Day
Fantastic Day
Both my daughter and I had a wonderful day. Looked after superbly by the ICE team. Nothing was too much trouble for them.
Booking the event was very easy through Chris.
I would really recommend ICE to anyone.
Thanks for a special day
14 May 2025
Unprompted review
Reply from Imperial Corporate Events
Thank you so much for your lovely feedback! We're delighted to hear that both you and your daughter had such a fantastic day and felt so well looked after by the ICE team. Chris will be so pleased to know the booking process was smooth and stress-free for you. We truly appreciate the recommendation and hope to welcome you back for another special experience soon!
Paddi provides the best customer…
Paddi provides the best customer service! There is no-one more helpful, couldn’t recommend her enough. Great hospitality as always!
19 March 2025
Unprompted review
Reply from Imperial Corporate Events
Thank you for your kind words! We're so pleased to hear that Paddi’s outstanding service and support continue to stand out, she’ll be thrilled with your feedback. It’s always a pleasure to provide great hospitality, and we look forward to welcoming you again soon!
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