Imperial Corporate Events Reviews 

804
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 162 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional organization of events and trips, noting the smooth execution of transport and itineraries. Many highlight the high quality of staff, describing them as helpful, professional, and dedicated to ensuring a fantastic experience. People consistently enjoy the excellent quality of food, accommodation, and overall event atmosphere, making for memorable holidays. However, some customers noted logistical challenges, such as long waits for transport or being dropped off far from venues, and felt staff communication was occasionally lacking. A small portion of people also mentioned that the actual experience or accommodation did not always meet the promised five-star standards or expectations.

What people talk about most

Service

Consumers find service to be ambiguous, with many reviewers praising the exceptional service, hospitality,... See more

Staff

Reviewers mention positive feedback about staff, with many praising their helpfulness, professionalism, and... See more

Location

Customers had positive experiences with location, with many reviewers praising the first-class quality of... See more

Quality

Customers consistently note positive experiences with quality, particularly regarding food and drinks, which... See more

Holidays

Clients share positive opinions on holidays, with many reviewers reporting a fantastic and wonderful time,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

a good hospitality area close to the stand great staff in the venue and the food was good quality and nicely presented. the only thing that marred the event was the constant chatter throughout the ten... See more

Company replied

Rated 4 out of 5 stars

The overall organisation was exceptional. The Belmond train n experience was fabulous. A rain shower intervened to send people below decks on the river trip, but no fault ascribed! The only negativ... See more

Company replied

Rated 4 out of 5 stars

The Singapore Eastern and Orient Train trip was fantastic and would deserve 5 stars except for the time "wasted" hanging around at Marina Bay Sands Hotel waiting for room allocation or transport to a... See more

Company replied

Rated 4 out of 5 stars

Fabulous event. Pick ups and drop offs were well organised in a luxury coach. Seats at GP were excellent. We had booked one twin room but this wasn’t known by the hotel (the 3rd time this has happened... See more

Company replied


Company details

  1. Event Management Company
  2. Event Ticket Seller

Written by the company

For over 20 years, Imperial Corporate Events has been unlocking access to the world’s most exclusive and extraordinary events for our experience hungry clients. From the high-octane luxury of the Monaco Grand Prix to the palette-seducing splendour of Michelin-starred restaurants, we offer our clients and their guests the chance to dive into new sensory thrills together. So why not cross a few things off that bucket list in a way you never even imagined possible?


Contact info

4.2

Great

TrustScore 4 out of 5

804 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(804)

163 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All staff are very courteous and…

All staff are very courteous and professional and do everything possible to accommodate us and our guests.

24 February 2026
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Reply from Imperial Corporate Events

Thank you so much for your kind words. We truly appreciate you taking the time to share your experience.

Our team takes great pride in being courteous, professional, and as accommodating as possible, so it means a lot to hear that you and your guests felt well taken care of. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars
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Reply from Imperial Corporate Events

We are pleased to hear that you enjoyed the venue and found the service to be of a high standard. It is important to us that every guest has a positive experience, so your feedback is greatly appreciated.

Thank you for taking the time to share your comments. We look forward to welcoming you again in the future.

Rated 3 out of 5 stars

Disliked the fact that there was no ICE…

Disliked the fact that there was no ICE rep present at any time during our stay. England Rugby Travel reps were very helpful indeed!

23 February 2026
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Reply from Imperial Corporate Events

Thank you for your feedback. We are sorry to hear that an ICE representative was not present during your stay, as we understand how helpful it can be to have someone on hand. We are pleased to hear that the England Rugby Travel team were able to assist you. Your comments are appreciated and will be shared with the team as we continue to review how we support our guests on site.

Rated 1 out of 5 stars

DON’T COLD CALL PEOPLE/COMPANIES WITH…

DON’T COLD CALL PEOPLE/COMPANIES WITH DRIVEL ABOUT TICKETS FOR MONACO GRAND PRIX WHERE SOME MYTHICAL PARTY HAS PULLED OUT AFTER PAYING 50%! BULLSH*T!!

18 February 2026
Unprompted review
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Reply from Imperial Corporate Events

We have removed your records from our system. If you require anything further, please contact rightobeforgotten@imperial.events and a member of our team will assist you

Rated 5 out of 5 stars

Review

An excellent event delivered as requested.

2 February 2026
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Reply from Imperial Corporate Events

Thank you so much! We’re really glad the event met your expectations and appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Great day everything well organised and…

Great day everything well organised and run like clockwork

21 January 2026
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Reply from Imperial Corporate Events

Thank you so much for the five star review. We’re really glad to hear you had a great day and that everything was well organised and ran smoothly. It means a lot to the team to know our planning paid off. We hope to see you again soon.

Rated 4 out of 5 stars

Cirque de Soleil

The show, was great, the food was not that great. the communication was not clear in receiving the tickets but when I had misplaced the tickets, you managed to sort out duplicates for me on the night

23 January 2026
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Reply from Imperial Corporate Events

Thank you for your feedback. We are pleased you enjoyed the show and appreciate your comments on the food and ticket communication. We are glad our team was able to sort duplicate tickets for you on the night and hope to welcome you back again in the future.

Rated 5 out of 5 stars

A great experience of Corporate Hospitality

I have a great experience here as I get events which are according to my taste and budget. I must say Big Thank You to Marcus who helps me choose events that are suitable for my clients, my friends and my family in my budget. Very good client management Marcus. Full marks from me.

18 December 2025
Unprompted review
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Reply from Imperial Corporate Events

Thank you for such a fantastic review. We are delighted to hear you had a great experience and that Marcus was able to recommend events perfectly suited to your taste and budget. We will be sure to pass on your kind words to him. Feedback like this really means a lot to us.

Rated 5 out of 5 stars

Always the best support and service

Always the best support and service, ICE have offered us some amazing events, Emma always makes sure we are always kept up to date with events that suit us.

30 December 2025
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Reply from Imperial Corporate Events

Thank you for your lovely feedback. We are so pleased you have enjoyed our events and support and that Emma continues to keep you up to date with options that suit you. We truly appreciate your continued trust in ICE.

Rated 5 out of 5 stars

Using Imperial simplifies experiences

Using Imperial simplifies experiences; booking is straightforward, and their online portal conveniently organizes all your reservations. I've been a satisfied user for years.

28 December 2025
Unprompted review
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Reply from Imperial Corporate Events

Thank you for being a loyal client and for sharing your experience. We are glad you find our booking process straightforward and our online portal convenient for managing your reservations. We really appreciate your continued support over the years.

Rated 5 out of 5 stars

Amazing Abu Dhabi GP experience

I booked the Abu Dhabi GP package including flights, transfers, hotel and tickets. Absolutely incredible experience, the staff were on hand and answered all of my queries, and the event was very well organised. I could not fault it at all! I am excited to book my next trip with Imperial.

8 December 2025
Unprompted review
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Reply from Imperial Corporate Events

Thank you for your wonderful review. We are thrilled you had such an incredible Abu Dhabi Grand Prix experience and that our team was able to support you throughout. We look forward to helping you plan your next trip with Imperial.

Rated 5 out of 5 stars

A fantastic experience

A fantastic experience! Everything ran very smoothly and was even better than we had hoped

13 December 2025
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Reply from Imperial Corporate Events

Thank you for the lovely feedback. We’re delighted to hear that everything ran smoothly and even exceeded expectations. We’d love to welcome you back again soon.

Rated 5 out of 5 stars

The experience was fantastic

The experience was fantastic, of course a great event (Abu Dhabi F1) is hard to top as an all round event so really enjoyed that along with staying in Dubai at Atlantis.
Some challenges with the initial booking and name changes but we got there.
As a note, which i'm sure not the only one, is the bus leaving the car park at the F1, i get this is a venue issue and sure what your asked to do. As a suggestion for future, maybe you could get people to walk over to other side of the road (By Warner brothers) and meet at one of your team members. Then when you have 20-30 call a bus in from a more sensible location waiting 10-15 mins away, so save the 2 1/2 hour wait, not ideal and does impact the fun on the nights but accept not imperials fault

Thank you

13 December 2025
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Reply from Imperial Corporate Events

Thank you for taking the time to share your experience. We’re pleased you enjoyed the event, the accommodation and the overall trip. We appreciate the constructive feedback and are glad you still had a great time at such an incredible weekend. We hope to see you again on another event soon.

Rated 5 out of 5 stars

Overall a very good event Abu Dhabi…

Overall a very good event Abu Dhabi Grand Prix, Coaches left too early after the race day was the only issue apart from that very good event and good organisation from all the events staff .

13 December 2025
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Reply from Imperial Corporate Events

Thank you for your feedback. We’re really pleased you enjoyed the Abu Dhabi Grand Prix and felt the event was well organized. Great to hear you loved the hotel and found the team helpful throughout the trip.

Rated 4 out of 5 stars

A wonderful time was had

We had a wonderful time guys, the only issue we had was locating the coach in the coach park on Saturday after qualifying, the Imperial staff were not visible enough.

6 December 2025
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Reply from Imperial Corporate Events

Thank you for the kind words. We’re really glad you had a wonderful time overall and appreciate you sharing your experience. We hope to welcome you back on another event very soon.

Rated 5 out of 5 stars

Everytime I use Imperial it is well…

Everytime I use Imperial it is well organised smooth process. I cannot recommend them more highly. Myself, clients and friends always have a great time

26 November 2025
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Reply from Imperial Corporate Events

Thank you so much for your brilliant review! We're delighted to hear that every experience with Imperial has been smooth and well organized. It’s fantastic to know you, your clients and your friends consistently have a great time. We truly appreciate your recommendation and look forward to welcoming you again soon.

Rated 5 out of 5 stars

Great seats ..fabulous day

Great seats ... fabulous view of the game

18 November 2025
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Reply from Imperial Corporate Events

Thank you for the 5 stars! We're glad you enjoyed the seats and the view. It’s great to hear you had a fantastic time.

Rated 5 out of 5 stars

Have used imperial now for a number of…

Have used imperial now for a number of years and am never disappointed with the service received or events attended. Imperial staff are friendly, efficient and helpful.

11 November 2025
Imperial Corporate Events logo

Reply from Imperial Corporate Events

Thanks so much for your continued support over the years. We’re delighted to hear you’ve consistently had great experiences with both our team and events. We really appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Better than I was expecting

Better than I was expecting
Would definitely use again

11 November 2025
Imperial Corporate Events logo

Reply from Imperial Corporate Events

Great to hear it exceeded your expectations! Thanks for the feedback. We’d be delighted to welcome you back again.

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