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Imaginatal Reviews 

679
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 398 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being welcoming, kind, and accommodating, often explaining everything clearly and making them feel at ease. Many highlight the exceptional service and user experience, noting that scans were thorough, not rushed, and conducted in a calm, relaxing atmosphere. People also appreciate the convenient location and professionalism, with some receiving free rescans when initial images were not optimal. Conversely, a small portion of people felt the scan images were occasionally poor, fuzzy, or difficult to obtain due to the baby's position.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, kindness, and... See more

Service

Customers consistently note positive experiences with service, praising the thoroughness and detailed... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as amazing, wonderful, and... See more

Location

Customers had positive experiences with location, noting that the places were well-located, easy to find, and... See more

Product

Users describe ambiguous interactions with the product, with some customers expressing satisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly the best experience ever. I went to this appointment with little to no hope. My anxiety was extremely bad because of previous concerns I had. The staff there are so welcoming and accommodatin... See more

Company replied

Rated 5 out of 5 stars

Easy to book Friendly welcoming staff. Sonogrpaher thorough, explained everything in detail and did the best to get good photos. Lots of photos to choose from after with plenty of time to look thro... See more

Company replied

Rated 5 out of 5 stars

Absolutely fabulous experience. The clinic is very relaxing when you walk in. I was an anxious wreck before my early assurance scan and i was just made to feel at such peace. The lovely sonographer to... See more

Company replied


Company details

  1. Medical Diagnostic Imaging Center
  2. X-ray Lab

Written by the company

Imaginatal is an award-winning provider of private ultrasound scanning, blood tests, and health screenings. We offer a range of pre-natal scans tailored to each stage of pregnancy, including Early Reassurance Scans from 6 weeks to date the pregnancy, Gender Scans from 16 weeks to identify the baby's sex, and 4D Scans from 24 weeks for a detailed view of the baby. Additionally, we provide Non-invasive Prenatal Testing (NIPT) to screen for chromosomal aneuploidies such as Down’s, Eduard’s, and Patau’s syndromes. Beyond pre-natal care, Imaginatal offers general health scans, blood tests, and screenings for both men and women, ensuring comprehensive health monitoring for all our patients. We are dedicated to supporting women undergoing fertility treatments with specialised well-woman scans. Our commitment to excellence and patient care has made us a trusted name in healthcare. At Imaginatal, our vision is to bring joy and peace of mind to the communities we serve. We provide healthcare imaging services that embody our mission of delivering joy and peace of mind. Our culture is built on the pillars of community, advancement, respect, ethics, and simplicity. We offer competent care with compassion, utilise state-of-the-art technology, and continuously improve our services and staff. We recognise and respect the unique identity, needs, wishes, choices, and beliefs of every individual. We provide value through honest and ethical services delivered by qualified healthcare professionals, and we make it easy for everyone to deal with us through our open and transparent approach. Our friendly and welcoming environment, along with our happy and helpful staff, ensures a positive experience for all our customers. Whether you're visiting for a pre-natal scan or a general health check-up, you can trust Imaginatal to provide exceptional care and support.

Experience Imaginatal's Exceptional Care

Written by the company

Free Rescan Policy for Early Scans
Book your Early Reassurance Scan today. If we can't see what we need, your rescan is free!
Accurate Gender Scans Guaranteed
Schedule your Gender Scan with confidence. If we get it wrong, you get 100% of your money back!
Comprehensive Health Screenings
Trust Imaginatal for all your health needs. Book your general health scan or blood test now!
Friendly and Welcoming Environment
Join our happy customers. Experience our award-winning care and welcoming staff today!

Our Rescan Policy

Free rescan

Free rescan
Book your Early Reassurance, Gender or 4D Scan today. If we can't see what we need, your rescan is free!"

Contact info

Promotion box for Imaginatal

Book Your Health Scan Today

Experience our award-winning care. Schedule your appointment now!

4.8

Excellent

TrustScore 5 out of 5

679 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(679)

393 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Booking was simple and easy to do

Booking was simple and easy to do. Lots of correspondence up to appointment. Easy to find, parking out front if needed. Very friendly staff, felt at ease straight away. Would recommend for sure 😊

20 April 2026
Imaginatal logo

Reply from Imaginatal

Hi,

Thank you for taking the time to share your experience. We’re delighted to hear everything felt smooth and straightforward from arranging your visit to arriving on the day. It’s wonderful to know our team helped you feel comfortable from the moment you came in, and we really appreciate your recommendation.

Best wishes,
Imaginatal Team

Rated 4 out of 5 stars

Helpful staff

13 April 2026
Imaginatal logo

Reply from Imaginatal

Hi,

Thank you for your lovely feedback. We're so pleased to hear our team made a positive impression and helped make your visit a good one.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Great experience

Just had our gender scan here. The whole experience was amazing. Very clean, fresh clinic. The receptionist was great and our sonographer was so lovely and walked us through everything on the scan. Great images of baby and it didn't feel rushed at all. Would 100% recommend!

17 April 2026
Unprompted review
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Reply from Imaginatal

Hi

Thank you so much for your lovely review. We’re thrilled to hear your gender scan was such a special experience and that you felt so well looked after from start to finish. It’s wonderful to know you enjoyed the welcoming atmosphere, unrushed appointment, and those precious images of your baby. Your recommendation means a great deal to us.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Fertility scan for IVF treatment abroad

Very professional and empathic, made me feel very at ease. The scan was very thorough and the sonographer spoke to me and described everything in detail all the way through and made it very easy to understand. The report was ready and in my inbox by the time I got home - made it very quick and easy to send to my IVF consultant abroad.

17 April 2026
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Reply from Imaginatal

Hi

Thank you so much for your thoughtful review. We’re delighted to hear that you felt comfortable and well supported throughout your visit. It’s wonderful to know the sonographer helped make everything clear and reassuring, and that your report reached you so promptly for sharing with your IVF consultant. We really appreciate your kind words and are so pleased we could make the process smooth for you.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

I had a fantastic experience at this…

I had a fantastic experience at this clinic. I was able to book an appointment for the same day, and even though I arrived early, they kindly found time to see me.
The doctor was highly professional and very approachable. They listened attentively, asked thoughtful questions, and carefully examined everything I was concerned about.
I was truly delighted with the level of service and care I received and will definitely be coming back.

31 March 2026
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Reply from Imaginatal

Hi

Thank you so much for your lovely feedback. We’re so pleased we could accommodate you on the day and make your visit a smooth and positive one from the moment you arrived. It means a great deal to hear that you felt listened to, supported, and thoroughly cared for throughout your appointment. We truly appreciate your trust and look forward to welcoming you back again.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

amazing 4d scan

had my 4d scan there today and was absolutely amazing! would recommend to anybody who is expecting.the scan felt so special and not rushed whatsoever plus we got amazing 4d pictures it was so clean and calm in there too definitely would visit again

10 April 2026
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Reply from Imaginatal

Hi,

Thank you so much for your lovely review. We’re thrilled to hear your 4D scan felt so special and unhurried, and that you enjoyed such a calm and comfortable visit with us. It’s wonderful to know you were pleased with the pictures too. Your recommendation means a lot, and we’d be delighted to welcome you again.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Went back for a re scan after our baby…

Went back for a re scan after our baby being Stubborn
Was made to feel welcome from start to finish
Amazing experience and was so happy to find out we having a baby girl

5 April 2026
Unprompted review
Imaginatal logo

Reply from Imaginatal

Hi,

Thank you so much for coming back to see us again. We’re delighted we could help make your second visit feel just as welcoming and special, and it’s lovely to hear you left with such happy news. Congratulations on your baby girl — what a wonderful moment for you all.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Supportive staff starting from…

Supportive staff starting from reception. Very informative sonographer. Explained everything in detail. Thank you. Was very reassuring.

10 April 2026
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Reply from Imaginatal

Hi

Thank you so much for your kind feedback. We’re so pleased to hear you felt supported from the moment you arrived and that your scan was carried out with such clear and thoughtful guidance. It means a lot to know the experience left you feeling reassured and well cared for.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

It was really amazing

It was really amazing. They had very good equipment and very responsive friendly and lovely staff.

Best place for any ultrasound during pregnancy. Especially the Bristol one.

8 April 2026
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Reply from Imaginatal

Hi

Thank you so much for your lovely feedback. We’re delighted to hear you had such a great experience and that both our clinic environment and team helped make your visit feel so positive. It means a lot to know you felt well looked after throughout.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Very positive experience

Very positive experience at the gender scan. The ladies were both very welcoming and lovely and the scan was very thorough and well explained.

7 April 2026
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Reply from Imaginatal

Hi

Thank you so much for your lovely review. We’re so pleased to hear your gender scan was such a positive experience and that you felt warmly welcomed by the team. It’s wonderful to know everything was carried out with care and explained clearly throughout your visit.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

10/10

10/10. Great service from
start to finish and great value for money.

5 April 2026
Imaginatal logo

Reply from Imaginatal

Hi

Thank you so much for your wonderful feedback. We’re delighted to hear you had such a positive experience throughout and felt the service offered great value as well. Your kind words mean a lot to the team.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Amazing from start to finish and put my…

Amazing from start to finish and put my mind at rest and was really patient and friendly towards my daughter whose 4.

29 March 2026
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Reply from Imaginatal

Hi

Thank you so much for your lovely feedback. We’re delighted to hear your visit was such a positive one from beginning to end and that you left feeling reassured. It’s especially lovely to know our team made your daughter feel comfortable and included too.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Great experience

Great experience, the team made everything really simple and straight forward. It was a lovely experience and we weren’t rushed or hurried in any way.

Would 100% recommend for a bonding gender scan

28 March 2026
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Reply from Imaginatal

Hi

Thank you so much for your lovely review. We’re delighted to hear the team made everything feel easy and well-paced, and that you were able to enjoy the moment without feeling hurried. It means a lot to know your bonding gender scan was such a positive experience, and we truly appreciate your recommendation.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Smooth check in

Smooth check in, comfortable area for scan. Nice staff

5 April 2026
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Reply from Imaginatal

Hi

Thank you for your kind feedback. We’re so pleased to hear everything felt easy and comfortable from arrival through to your scan, and that our team helped make the visit a pleasant one. It’s lovely to know you had a positive experience with us.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Lovely experience for our first scan

Lovely experience for our first scan. Staff were super friendly and was put at ease.

5 April 2026
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Reply from Imaginatal

Hi

Thank you for your lovely review. We’re so pleased your first scan felt like such a positive experience and that our team helped you feel comfortable and relaxed throughout your visit. It means a lot to know you felt well looked after.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Imaginatal Bristol are worth every penny!

Imaginatal Bristol were wonderful! They provide a warm, peaceful, welcoming environment. I went in for an early assurance scan and the sonographer was so sweet and professional. She was informative and answered questions with great detail. They're fabulous and I highly recommend them!

5 April 2026
Imaginatal logo

Reply from Imaginatal

Hi

Thank you so much for your wonderful review. We’re delighted to hear that your visit to Imaginatal Bristol felt calm, welcoming and reassuring from the moment you arrived. It means a lot to know your sonographer helped make the experience so positive with such thoughtful care and clear guidance throughout. We truly appreciate your recommendation.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Everything was amazing

Everything was amazing. It was my first time but I felt like I’ve been there severely.
Great customer service and the sonography’s treat was excellent to ice the cake . Can’t thank you enough.

4 April 2026
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Reply from Imaginatal

Hi

Thank you so much for your lovely feedback. We’re so pleased your first visit felt so comfortable and familiar, and that the team helped make it such a positive experience.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Beautiful Experience 03/04/2026

Me and my partner had such a lovely experience visiting Imaginatal Oxford this afternoon. We went for a 10 week reassurance scan and it was more than we expected. Was so beautiful and the staff were all so welcoming and friendly🩷

3 April 2026
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Reply from Imaginatal

Hi

Thank you so much for your lovely review. We’re delighted to hear that you and your partner had such a wonderful visit at Imaginatal Oxford and that your reassurance scan felt even more special than expected. It’s so nice to know our team helped make the experience feel warm and memorable for you both.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Lovely experience from start to finish

Lovely experience from start to finish, exceeded expectations for our gender reveal scan.

3 April 2026
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Reply from Imaginatal

Hi

Thank you so much for your lovely feedback. We’re thrilled to hear your gender reveal scan was such a special experience and that everything went beyond what you were hoping for. It means a lot to know we could help make the occasion so memorable for you.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

lovely staff

lovely staff, pleasant space

31 March 2026
Imaginatal logo

Reply from Imaginatal

Hi

Thank you so much for your kind words. We're delighted to hear that our team made you feel welcome and that you enjoyed the atmosphere during your visit. It means a lot to know you had such a positive experience with us.

Best wishes,
Imaginatal Team

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