Great and attentive service. Excellent turnaround times and punctuality. Two minor points. I put a pair of cord trousers in to be washed, O wash them myself at home. Yu highlighted that you tho... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Wonderful service, not sure how I have lived without iihateironing in my life! The 24 hour turnaround is perfect. Sheets come back beautifully ironed (something I hate doing) and great for large tow... See more
Company replied
Exceptional and affordable service! I was a bit wary of trying the service because it sounded too good to be true but I was pleasantly surprised when the driver promptly picked up my laundry within th... See more
Company replied
Ihateironing is really reliable, they always turn up during the specified hours. The times for collection and drop off are really flexible which is great - i..e you can get a slot pretty quickly (we s... See more
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Company details
About ihateironing
Written by the company
ihateironing is a network of professional dry cleaners offering on demand laundry and dry cleaning services, along with great customer service and convenient collection and delivery times that work around your schedule.
The service is simple - place an order in a matter of seconds, ihateironing will collect and clean your items, returning them washed and pressed less than 24 hours later. Serving the United Kingdom , New York, and New Jersey our flexible collection and delivery slots mean you don't have to deal with restrictive opening times and you can place an order 24/7 online.
Every item we clean is treated with care and respect by our highly experienced team of experts, who provide a world class cleaning service, every time. If you are looking for a dry cleaner near you then look no further than ihateironing.
Customer Support:
Monday to Friday: 7am - 8.30pm
Saturday: 8am - 7pm
Other services from ihateironing:
Contact info
3Space International House, SW9 7QE, London, United Kingdom
- 020 7060 4939
- info@ihateironing.com
- ihateironing.com
4.4
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Great service
Great service, washing always collected and returned on time. Comes back clean and smelling lovely. Staff are friendly and helpful.
3 March 2026
Unprompted review
Reply from ihateironing
Hello Cheryl,
Thank you for your kind words. It's wonderful to know that you are satisfied with our prompt and professional service, and we truly value your feedback about our team.
We sincerely appreciate your support and look forward to maintaining the standard of service you have come to expect from us.
Best regards,
Saf
IHI Customer Care
Reply from ihateironing
Hello Inga,
Thank you for reviewing our service. We are thrilled to have earned your five star rating and to have met your expectations.
We truly appreciate your support and look forward to seeing you again soon for your next collection.
Kind regards,
Saf
IHI Customer Care
Very efficient service
Very efficient service! Love the care taken when the clothes return in good quality cover bags.
2 March 2026
Unprompted review
Reply from ihateironing
Hello Jane,
Thank you for your kind words. We truly appreciate your feedback and are so glad to know you’re satisfied with the convenience of our service, the standard of garment care, and the quality of our garment covers.
We look forward to continuing to serve you.
Many thanks,
Saf
IHI Customer Care
Great service
2 March 2026
Reply from ihateironing
Hello SO,
Thank you for your feedback. We’re delighted that our service has met your expectations, and it’s wonderful to know your experience with us has earned a five star rating.
We look forward to continuing to provide you with the high standard of service you have come to expect.
Many thanks,
Saf
IHI Customer Care
Impressive Level of Service
This service was very easy to schedule, and my items were returned with care.
28 February 2026
Unprompted review
Reply from ihateironing
Hello Connie,
Thank you for taking the time to share your feedback. We’re so pleased to hear that you’re satisfied with the convenience and high quality standard of our service. Your satisfaction is always our priority.
We truly appreciate your support and look forward to seeing you for your next collection soon.
Best regards,
Saf
IHI Customer Care
Extremely unhappy
I gave in two of my Ugg boots to get cleaned. They came back stained and the texture became rough and the color changed. Even the collar of the shoe was turned inside out. I am extremely disappointed especially because of the expensive price I paid. I expected better from them since I had a hapt experience with my other shoes.
2 February 2026
Reply from ihateironing
Dear Imane,
We sincerely apologise for the disappointing experience you had with our service.
Please be assured that we take your feedback seriously. Your case has been escalated to our dedicated Quality Assurance Manager, who has thoroughly reviewed the matter and personally reached out to you.
In the meantime, we thank you for your patience during this resolution process and remain committed to making the necessary improvements to our service.
Best regards,
IHI Customer Care
brilliant service!
26 February 2026
Reply from ihateironing
Hello Natalie,
Thank you for your kind feedback. It’s wonderful to hear that you had a brilliant experience with us. We set high standards for ourselves, so we're pleased to know we have met your expectations.
We truly appreciate your support and look forward to seeing you for your next collection soon.
Best wishes,
Saf
IHI Customer Care
Really good service
Really good service, meticulous care of clothes. Over a period of 3 years, I went through three disappointing laundry services before finding IHI, and what a contrast. They collect and deliver when they say they will, too. Very easy app. Great communication if anything out of the ordinary needs doing.
27 February 2026
Unprompted review
Reply from ihateironing
Hello Laura,
Thank you for sharing your experience with our service. We are so pleased to have earned your trust over the last three years, and we’re delighted that you can rely on our professional standard of quality care, easy to use app, and communicative customer care team.
Your satisfaction and convenience are our priority. We truly appreciate your feedback, and we look forward to continuing to serve you.
Kind regards,
Saf
IHI Customer Care
Reliable and flexible.
26 February 2026
Unprompted review
Reply from ihateironing
Hello Stuart,
Thank you for taking the time to leave a review. It’s wonderful to know that our flexible time slots and reliable service have met your expectations.
Your convenience is important to us, and we look forward to maintaining the consistent standard of service you have come to expect from us.
Many thanks,
Saf
IHI Customer Care
A very useful service
A very useful service. Easy to book a collection and delivery. The laundry is always beautifully ironed and wrapped in tissue paper.
24 February 2026
Reply from ihateironing
Hello Kathy,
Thank you for your kind review. We’re delighted to hear that you are pleased with the ease of our door to door service. It’s lovely to know that our presentation, attention to detail, and quality of pressing have impressed you. Your satisfaction and convenience are our priority.
We truly appreciate your support and look forward to serving you on your next collection.
Best regards,
Saf
IHI Customer Care
Fantastic company!
I’ve been using Ihateironing for about a year now. The service has been really handy as I’m in a wheelchair now after bone cancer.
Every single time the driver has kept to the one hour time slot both picking up and delivering back.
Everything is ironed fantastically and the repairs I’ve had to clothes are excellent and prices are good.
Customer Svc is thorough and professional.
Cannot recommend them enough.
24 February 2026
Unprompted review
Reply from ihateironing
Hello Lisa,
Thank you for taking the time to review our service and for trusting us with your garments over the past year. We’re so pleased to have provided you with the convenience and reliability you can depend on. It’s wonderful to know that our punctuality, standard of garment care, and alterations have consistently met your expectations.
Your kind words about our Customer Care team mean the world to us, and we are thrilled to have earned your recommendation. We look forward to seeing you for your next collection soon.
Best wishes,
Saf
IHI Customer Care
Considerably more reliable and flexible…
Considerably more reliable and flexible than competitors, in my experience.
24 February 2026
Unprompted review
Reply from ihateironing
Hello Edward,
Thank you for your kind feedback. We’re delighted to hear that you’ve found our service to be reliable and flexible, and that your experience with us has stood out compared to others.
We truly appreciate your support and look forward to seeing you for your next collection soon.
Many thanks,
Saf
IHI Customer Care
Great service
Easy to access website for orders. Very prompt collection and delivery within 24hrs. Kept informed of collection and delivery time. Very prompt service. Friendly drivers. Laundry returned as requested, freshly laundered and neatly folded. Great presentation. Very satisfied with the service
22 February 2026
Reply from ihateironing
Hello Eileen,
Thank you so much for your wonderful review. We’re delighted to hear that you found our website easy to use and that our prompt collection and delivery, clear communication, and friendly drivers all contributed to a great experience.
It’s lovely to know you were pleased with the presentation and the quality of care taken with your laundry. Your satisfaction means a great deal to us, and we look forward to seeing you for your next collection soon.
Best regards,
Saf
IHI Customer Care
Love it
Their service is incredibly easy to use and reliable. The delivery staff are always lovely. I find their app very easy to use as well, and their customer service is quick and helpful. I’ve used them three or four times already for all my bedding and it’s going to be a regular thing. I can’t imagine going back!
22 February 2026
Reply from ihateironing
Good morning,
Thank you for sharing your experience with our service. We hold ourselves to high standards across all aspects of the business, so we’re thrilled that our drivers, customer care team, and the ease of our app have met your expectations.
Your feedback truly means the world to us, and we’re delighted to have earned your loyalty. We look forward to continuing to serve you.
Kindest regards,
Saf
IHI Customer Care
I have been with them for some time .
I have been with them for some time .. get the same thing done .. randomly put prices up without notice and do not inform customer.. please check your accounts .. also customer service are rude
21 February 2026
Unprompted review
Reply from ihateironing
Dear L,
We are very sorry to hear about the recent issues you encountered with our service. We strive for accuracy and transparency in our pricing, and our customers were notified prior to the changes, which took effect on 8th January 2026.
We take your feedback very seriously and would greatly appreciate the opportunity to address and resolve your concerns. Unfortunately, we have been unable to locate your account based on the information provided.
Please kindly contact us at info@ihateironing.com so we can investigate and resolve the issues you outlined. In the meantime, we thank you for your feedback and remain committed to making the necessary improvements to our service.
Many thanks,
IHI Customer Care
Fast, efficient and helpful
Thank you team for always being on time, efficient, prompt service and helping make my week better.
I have been using this service due to mum being ill and lots of hospital visits. Also, it is very rare to get a high levek of quality checks and verifying materials before proceeding. I definitely highly recommend your services.
21 February 2026
Unprompted review
Reply from ihateironing
Hello Akua,
Thank you for your kind recommendation. We're so pleased that we have been able to provide much needed ease and convenience during this time. It's wonderful to hear that our quality checks and approval processes have exceeded your expectations and helped to build confidence in our service.
Your convenience and satisfaction remain our priority, and we are here to support you whenever you need us.
Kindest regards,
Saf
IHI Customer Care
Reply from ihateironing
Hello Sophie,
Thank you for your kind words. We are thrilled to hear that you have consistently been satisfied with the efficiency, reliability, and quality of care we provide.
We truly appreciate your continued support and look forward to seeing you soon for your next collection.
Kind regards,
Saf
IHI Customer Care
Well….I booked a pick up of my laundry.
Well….I booked a pick up of my laundry.
They came, on time!
Perfect!
(Can tell you no more until they return with my sparkling clean washing…folded perfectly, hopefully!)
20 February 2026
Reply from ihateironing
Hello Carolyn,
Thank you for taking the time to review our service. We are so pleased your expectations have been met so far.
Your convenience and satisfaction are our priority, and we look forward to continuing to serve you.
Best regards,
Saf
IHI Customer Care
I've been out sourcing my laundry for a…
I've been out sourcing my laundry for a long time. Absolutely amazing service-Always quick to resolve an issue-which happens rarely but when it has they are brilliant. Great turnaround-foldened and cared for items. Love!!
6 February 2026
Unprompted review
Reply from ihateironing
Hello Tracy,
Thank you for your kind feedback. We are delighted to have earned your loyalty and to hear that you have consistently experienced great service, with quality care, prompt turnaround, and helpful support whenever needed.
We hold ourselves to high standards across all aspects of our service, so we truly appreciate your kind words. We look forward to continuing to serve you.
Many thanks,
Saf
IHI Customer Care
Great service so far
Great service so far , use this company weekly, so only a positive review, going through a lot of personal stresses at the moment, so this service is helping me manage and stay on top of house admin
11 February 2026
Unprompted review
Reply from ihateironing
Hello Lucy,
Thank you for taking the time to share your experience with our service. We're so pleased to hear that you can rely on us to help manage your weekly laundry and lighten your household load.
It’s wonderful to know we can make things a little easier for you during this time. We are here to support you whenever you need us.
Best wishes,
Saf
IHI Customer Care
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