iGV Reviews 

56,940
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 3,244 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent customer service and helpful staff, noting their kindness and communicative approach. Many appreciate the platform's efficiency, reliability, and ease of use, making it a convenient marketplace. The fast response times from support agents are often praised, providing users with confidence and a smooth overall experience. However, some customers reported issues with unreceived products or accounts being taken back shortly after purchase, leading to concerns about fraudulent activity. These users also expressed dissatisfaction with customer support, noting that agents sometimes failed to resolve these problems or were perceived as not fully supporting the customer, leaving them without recourse.

What people talk about most

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the kindness, helpfulness,... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, politeness, and efficiency.... See more

Service

Reviewers mention positive feedback about service, often highlighting its speed and efficiency. Many... See more

Response time

Customers consistently note positive experiences with response times, with many praising the fast and... See more

Website

Clients share positive opinions on the website, with many describing it as trustworthy, reliable, and easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From my experience on igvault, the servic by team is great but like sellers beware of some and double check mail only go for rambler.ru Hotmail or outlook or gmail nothing else but agents on live chat... See more

Company replied

Rated 5 out of 5 stars

amazing seller! they were very kind and communicative throughout the whole process, making sure that everything was well received. you can tell they really care about their customers providing a great... See more

Company replied

Rated 5 out of 5 stars

Seller : Shiroky15 In my honest experience, this website is one of the easiest platforms to use, especially for buying and selling digital products. The interface is simple, fast, and beginner-fr... See more

Company replied

Rated 5 out of 5 stars

If you're looking for a reliable place to buy Valorant accounts or in-game items, this website stands out as one of the better options available. The platform is well-organized, making it easy to brow... See more

Company replied


Company details

  1. Video Game Store
  2. Computer Accessories Store
  3. Gaming service Provider
  4. Hobby Store

Written by the company

iGV is committed to building a safe, fast and smooth platform about the virtual asset transaction. Since its inception in 2006, iGV has expanded rapidly in the virtual asset trading field, Our business is growing gradually and technical services are upgrading rapidly.Over the past 16 years, we have launched more than 400 products,and we have more than 30,000 professional and trusted sellers. This brings us the trust and choice of 6 million customers worldwide, and we accumulated more than 3.5 million secure transactions. We provide global gamers with a safe and simple virtual asset trading experience, including a variety of types of goods: Game coins, Items, Skins, Accounts, Game training, Social media training, Player alongside, Gift cards, Subscription services, etc. We support virtual trading for over 400 games, among which the most popular trading games are: WOW、FIFA、Fornite、RS、Dofus、LOL、COC and more. We will continue to work hard to better serve our users, and make the transactions safer, make the services faster, and make the experience smoother!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

57K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(56,940)

3,761 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Be honest

niceeeeeeee

7 April 2026
Unprompted review
iGV logo

Reply from iGV

Dear Khareba Kavtaradze,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Mia
IGV Team

Rated 5 out of 5 stars

Nice support

Nice support, and very helpfull

23 June 2026
Unprompted review
iGV logo

Reply from iGV

Dear Pablo Tagliamento,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Mia
IGV Team

Rated 5 out of 5 stars

fast answer

23 June 2026
Unprompted review
iGV logo

Reply from iGV

Dear Ndjd Ejeje,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Mia
IGV Team

Rated 5 out of 5 stars

good experience

good experience

23 June 2025
Unprompted review
iGV logo

Reply from iGV

"Dear ALI SAID


Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards
sunny
IGV Team"

Rated 1 out of 5 stars

freezing withdrawals for no reason and…

freezing withdrawals for no reason and their support is useless

21 June 2026
Unprompted review
iGV logo

Reply from iGV

Dear James William

We sincerely apologize for the inconvenience and any frustration you’ve experienced on our website. This is certainly not the standard of service we aim to provide.

We are fully committed to resolving this for you as quickly as possible. To help us investigate and fix the issue immediately, could you please contact us with your Withdrawal ID and Seller ID.

You can reach our dedicated support team directly via:

Email: service@igv.com

Discord Community: https://discord.gg/EGDyCbW9HG

Our department heads are closely monitoring these channels to ensure your issue is heard and resolved. Thank you for your patience and understanding, and we look forward to making things right for you.

Sincerely,
sunny
IGV Team

Rated 5 out of 5 stars

service very good

23 June 2026
Unprompted review
iGV logo

Reply from iGV

Hi Ethan Loyer

Thank you so much for the glowing review! Your support means the world to our team.

Knowing that you’re happy with our service motivates us to keep doing our best. We look forward to serving you again soon! Have an amazing day ahead.

Warmest regards,
Cher
IGV Team

Rated 5 out of 5 stars

Excellent they have a good sopport to me

22 June 2026
Unprompted review
iGV logo

Reply from iGV

Hi sebastian medina

Thank you so much for the glowing review! Your support means the world to our team.

Knowing that you’re happy with our service motivates us to keep doing our best. We look forward to serving you again soon! Have an amazing day ahead.

Warmest regards,
Cher
IGV Team

Rated 5 out of 5 stars

very good always

very good always

16 June 2026
Unprompted review
iGV logo

Reply from iGV

Dear OhCry,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Mia
IGV Team

Rated 5 out of 5 stars

AMAZING SERVICE

22 June 2026
Unprompted review
iGV logo

Reply from iGV

Dear Reflex _editz,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Mia
IGV Team

Rated 4 out of 5 stars
iGV logo

Reply from iGV

Hi Sebastien Trazilna,

Thank you so much for the glowing review! Your support means the world to our team.

Knowing that you’re happy with our service motivates us to keep doing our best. We look forward to serving you again soon! Have an amazing day ahead.

Warmest regards,
Mia
IGV Team

Rated 5 out of 5 stars

I love this site and mia

I love this site and mia
they are WONDERFUL and PERFECTOOO
<3

22 June 2026
Unprompted review
iGV logo

Reply from iGV

Dear Ömer Deniz,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Mia
IGV Team

Rated 5 out of 5 stars

Oyuncu Kantinim

All perfect and fast thxxx

22 June 2026
Unprompted review
iGV logo

Reply from iGV

Dear gassh,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Mia
IGV Team

Rated 5 out of 5 stars

perfect store

22 June 2026
Unprompted review
iGV logo

Reply from iGV

"Dearteq teq


Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
sunny
IGV Team"

Rated 5 out of 5 stars

Oyuncu Kantinim"

he the bestttt

6 April 2026
Unprompted review
iGV logo

Reply from iGV

Dear Yaboiadrian,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Anny
IGV Team

Rated 5 out of 5 stars

Mia has threated me like a real…

Mia has threated me like a real customer, she deserves all these 5 stars!

21 June 2026
Unprompted review
iGV logo

Reply from iGV

Dear Simone Riva,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Ashley
IGV Team

Rated 5 out of 5 stars

Oyuncu Kantinim

Really good and a very fast seller.

21 June 2026
Unprompted review
iGV logo

Reply from iGV

Hi Iker Diez García,

Thank you so much for the glowing review! Your support means the world to our team.

Knowing that you’re happy with our service motivates us to keep doing our best. We look forward to serving you again soon! Have an amazing day ahead.

Warmest regards,
Mia
IGV Team

Rated 5 out of 5 stars

Oyuncu Kantinim was wonderful

Oyuncu Kantinim was wonderful, fast and reliable

21 June 2026
Unprompted review
iGV logo

Reply from iGV

Dear joseph velez,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Mia
IGV Team

Rated 5 out of 5 stars

I've ordered to Oyuncu Kantinim and…

I've ordered to Oyuncu Kantinim and everything is good !

21 June 2026
Unprompted review
iGV logo

Reply from iGV

"DearFrozen Guedj


Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
sunny
IGV Team"

Rated 5 out of 5 stars

Definitely the Customer service

Definitely the Customer service

21 June 2026
Unprompted review
iGV logo

Reply from iGV

"DearCharlie Onyeani


Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
sunny
IGV Team"

Rated 5 out of 5 stars

Awesome Support

Awesome Support

21 June 2026
Unprompted review
iGV logo

Reply from iGV

Dear Kirito

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Anny
IGV Team

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