From my experience on igvault, the servic by team is great but like sellers beware of some and double check mail only go for rambler.ru Hotmail or outlook or gmail nothing else but agents on live chat... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
amazing seller! they were very kind and communicative throughout the whole process, making sure that everything was well received. you can tell they really care about their customers providing a great... See more
Company replied
Seller : Shiroky15 In my honest experience, this website is one of the easiest platforms to use, especially for buying and selling digital products. The interface is simple, fast, and beginner-fr... See more
Company replied
If you're looking for a reliable place to buy Valorant accounts or in-game items, this website stands out as one of the better options available. The platform is well-organized, making it easy to brow... See more
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Company details
Written by the company
iGV is committed to building a safe, fast and smooth platform about the virtual asset transaction. Since its inception in 2006, iGV has expanded rapidly in the virtual asset trading field, Our business is growing gradually and technical services are upgrading rapidly.Over the past 16 years, we have launched more than 400 products,and we have more than 30,000 professional and trusted sellers. This brings us the trust and choice of 6 million customers worldwide, and we accumulated more than 3.5 million secure transactions. We provide global gamers with a safe and simple virtual asset trading experience, including a variety of types of goods: Game coins, Items, Skins, Accounts, Game training, Social media training, Player alongside, Gift cards, Subscription services, etc. We support virtual trading for over 400 games, among which the most popular trading games are: WOW、FIFA、Fornite、RS、Dofus、LOL、COC and more. We will continue to work hard to better serve our users, and make the transactions safer, make the services faster, and make the experience smoother!
Contact info
United Kingdom
- service@igv.com
- igv.com
4.6
Excellent
57K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Oyuncu K antinim this guys doesn't scam
This guy doesn't scam, he was nice to me and patient
21 June 2026
Unprompted review
Reply from iGV
Dear Bastien Vantrimpont
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
Anny
IGV Team
Reply from iGV
Dear Yaqueline Machen ,
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
Nicole
IGV Team
I thought they would take 24 hours or…
I thought they would take 24 hours or more to reply, besides, the technician he was kind and answered directly
20 June 2026
Unprompted review
Reply from iGV
Dear PinGuino LRW
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
sunny
IGV Team
It was very good
20 June 2026
Unprompted review
Reply from iGV
DearRenaud Jsaisplus
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
sunny
IGV Team
AU TOP LE SERVICE
20 June 2026
Unprompted review
Reply from iGV
DearAlexandre
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
sunny
IGV Team
SCAM SITE
top 10 scam site, seller disappeared and when i text to the help center they only send me the email of the seller. When i wrote to him, he said "igv scammed me they ban me and i got 0 money, request a refund on the site". Asking for a ref, and they were kidding me. Pls don't buy here.
20 June 2026
Unprompted review
Reply from iGV
DearGianfranco Pagano
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
sunny
IGV Team
Reply from iGV
Bonjour sukoloto
Merci beaucoup pour votre soutien et pour avoir pris le temps de nous laisser un si merveilleux avis!
Nous sommes ravis d'apprendre que vous avez eu une grande expérience avec nous. Notre équipe est pleinement engagée à vous fournir en permanence un service de premier ordre. Si vous avez besoin de quoi que ce soit à l'avenir, n'hésitez pas à nous contacter.
Meilleurs saluts,
sunny
Équipe IGV
Oyuncu Kantinim good
19 June 2026
Unprompted review
Reply from iGV
Dear CMHM
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
Sandy
IGV Team
the best site ever i totally recommend
19 June 2026
Unprompted review
Reply from iGV
Dear tijuana sling ,
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
Nicole
IGV Team"
IGV is very trusted website
IGV is very trusted website. I am having best service.
19 June 2026
Unprompted review
Reply from iGV
Dear Wawan Skylar MH WS
,
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
Nicole
IGV Team"
the support is the best support i ever…
the support is the best support i ever got here
19 June 2026
Unprompted review
Reply from iGV
Dear Lukas Pos ,
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
Nicole
IGV Team"
Customer service is extremely helpful…
Customer service is extremely helpful and kind when having a big issue with a seller, 5* for the igv customer service team
19 June 2026
Unprompted review
Reply from iGV
Dear Emma Wintle ,
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
Nicole
IGV Team"
Secured and the support is reactive
19 June 2026
Unprompted review
Reply from iGV
Hi Jean Lemaire,
Thank you so much for the glowing review! Your support means the world to our team.
Knowing that you’re happy with our service motivates us to keep doing our best. We look forward to serving you again soon! Have an amazing day ahead.
Warmest regards,
Mia
IGV Team
Reply from iGV
Hi Fire,
Thank you so much for the glowing review! Your support means the world to our team.
Knowing that you’re happy with our service motivates us to keep doing our best. We look forward to serving you again soon! Have an amazing day ahead.
Warmest regards,
Mia
IGV Team
Best service ever
The agents are amazing and helpful. They provide excellent customer service and assist you with anything. They’re friendly as well which is what I love the most.
18 June 2026
Unprompted review
Reply from iGV
Hi Locket Key
Thank you so much for the glowing review! Your support means the world to our team.
Knowing that you’re happy with our service motivates us to keep doing our best. We look forward to serving you again soon! Have an amazing day ahead.
Warmest regards,
Sandy
IGV Team
Even if You have Proof they dont refun they just want there Money
The Side only want there Money you will Not get a refun I have all Proofs that the accouthat I buy didint work they want to give me a replacement a Account thats Not Like the Account that I want to buy they have me half Access for a new Account and Said no refun all Fine now I paid got no refun no Account and the Side know it bc Even the Seller Said its Like that but they all dont cear and just want there Money I got proof from every Chat and from everything but they dont cear when the Seller Said there is no issu they gone belobe him Even if You have Proof Screenshot or som Like that so dont buy from them Never just a waste of Money and time
I Talk w them on
Dc and send the SAME Proof that I already send them 5times in the normal Chat on the Side than they send it to the Maneger and I had a refun so idk what the Problem was I think it was that the First Supporter on the Side was just stupid and dumb and the maneger was Not dumb and saw that I was Right so I guess it was just the one Supporter and I will try it again and than Hope it was only that one Supporter who was dumb and Not the wohl Side I m gonna let you guys know
19 June 2026
Unprompted review
Reply from iGV
Dear Dennis Sch
We sincerely apologize for the inconvenience and any frustration you’ve experienced on our website. This is certainly not the standard of service we aim to provide.
We are fully committed to resolving this for you as quickly as possible. To help us investigate and fix the issue immediately, could you please contact us with your Order Number and details of the problem?
You can reach our dedicated support team directly via:
Email: service@igv.com
Discord Community: https://discord.gg/EGDyCbW9HG
Our department heads are closely monitoring these channels to ensure your issue is heard and resolved. Thank you for your patience and understanding, and we look forward to making things right for you.
Sincerely,
Sandy
IGV Team
best website
18 June 2026
Unprompted review
Reply from iGV
Hi Melo
Thank you so much for the glowing review! Your support means the world to our team.
Knowing that you’re happy with our service motivates us to keep doing our best. We look forward to serving you again soon! Have an amazing day ahead.
Warmest regards,
Cher
IGV Team
Very good thank you
18 June 2026
Unprompted review
Reply from iGV
Dear Ryan Kervio,
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
Mia
IGV Team
the agents are very helpful
the agents are very helpful, Ashley helped me get a refund on an errored rental account. very satisfied with the help. KEEP UP THE GOOD WORK!!!
18 June 2026
Unprompted review
Reply from iGV
Dear Ryleigh Williamson,
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
Mia
IGV Team
Reply from iGV
Bonjour Angel Riservati,
Merci beaucoup pour votre soutien et pour avoir pris le temps de nous laisser un si merveilleux avis!
Nous sommes ravis d'apprendre que vous avez eu une grande expérience avec nous. Notre équipe est pleinement engagée à vous fournir en permanence un service de premier ordre. Si vous avez besoin de quoi que ce soit à l'avenir, n'hésitez pas à nous contacter.
Meilleurs saluts,
Mia
Équipe IGV
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