iD Gaming Reviews 1,099

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 304 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting the vibrant colors, crisp prints, and durable materials. Many people also highlight the smooth user experience, from designing custom items to the overall satisfaction with the final product. The delivery service is frequently mentioned as quick and efficient, often exceeding expectations. However, some customers also noted issues with their orders, including receiving incorrect items or wrong sizes. A few people experienced significant delays in delivery, and in some cases, packages were lost in transit, leading to frustration with the resolution process.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the amazing quality, vibrant... See more

Quality

Clients share positive opinions on quality, frequently highlighting the high quality of materials, prints,... See more

Delivery service

Customers generally express satisfaction with the delivery service, often highlighting fast shipping times,... See more

Order

People report ambiguous experiences with order. Many customers express satisfaction, highlighting fast... See more

User experience

Consumers find the user experience to be positive. Many reviewers praise the smooth mouse movements and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered during the post-Christmas busy period and I’m guessing, with a smallish team, it took longer than normal to arrive. However, I was massively happy when it arrived and the quality is abso... See more

Rated 5 out of 5 stars

My son made his first ever online purchase with this company but unfortunately he ordered the wrong size pad. I emailed them a few hours later and they sent an invoice so we could get the bigger size... See more

Rated 5 out of 5 stars

Awesome mousepad, boss design! Have just got a new desk and monitor set-up (along with new mouse and keyboard) and wanted something just right to set it off. A chance comment by a co-worker got... See more

Rated 5 out of 5 stars

Absolutely love my gaming pad from ID Gaming. I went with a custom design so I was apprehensive about how it would print and it came out stunning! Exceeded my expectations and now I've got the itch t... See more


Company details

Written by the company

Deskpads with Personality. Make your setup pop using our huge library of exclusive designs. Join the 50,000+ strong gamers who have switched to our gaming mousepads combining sleek performance with vibrant aesthetics. UK based - supplying to the world.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 58% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service!

My son made his first ever online purchase with this company but unfortunately he ordered the wrong size pad. I emailed them a few hours later and they sent an invoice so we could get the bigger size that he wanted.
I know nothing about gaming but my son was very pleased when the pad arrived, he says it’s excellent quality and looks fantastic.

1 September 2025
Unprompted review
Rated 1 out of 5 stars

Order not received

Didn’t receive order, possibly due to carrier. They were going to investigate but since then no answer. Customer service is not what it should be

Would not recommend to order

4 August 2025
Unprompted review
Rated 4 out of 5 stars

Personal design mat

The game mat is exactly the same design as I uploaded, just that as it is a personal design option, it is more expensive than the preset options by quite a lot.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Second time I've used these guys

Second time I've used these guys. I've got both I can swap between, keeping each easily clean in the washing machine as and when I need too. Easy to use website, especially as I always create my own in their design your own area. Always come brilliantly wrapped with a reusable cover to keep each clean and stored after washing, ready for when needed.

29 August 2025
Unprompted review
Rated 4 out of 5 stars

Very nice quality

I really liked the design I got and the pad looks and feels great.
The only issue I have is that I cant get rid of the rubber smell. I think my nose might be sensitive to detecting it.

10 August 2025
Unprompted review
Rated 5 out of 5 stars

It was really fast

It was really fast, and a good quality. The patterns look exactly like the picture. They are also really smooth and I liked that we could follow our order into every steps. Another good point is that they give a QR code with a tutorial on how to clean it, which is really helpful. I think the only thing that I was laking was the delivery date because it was a present and I needed it to be on time. I was just lacking this information. But I am still very with my order. So thank you !

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Pure quality product, best mats I've ever purchased.

I'm always looking for high quality products when it comes to gaming. These mats are pure quality through and through!
The website is vibrant and easy to navigate straight to a your preferred style/colour.
Wanted an above average size, and had multiple options on every design.
The printing is quality and the edges stitched through thick rubber.
The cost was great value for money and even got a discount.
The speed of delivery was excellent, arriving before I was even expecting.
Easily the best mats I've ever bought over the last 20 years, great prices, great service. Highly recommend.

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Mousepad Guardian

Purchased a mousepad with a custom design. order late thursday came in wednesday early morning. Good quality material, color palette looks identical to the image.

13 August 2025
Unprompted review
Rated 5 out of 5 stars

Great gift idea and practical too

I purchased a gaming mouse mat as a gift. The size is perfect as I chose the one that is the full width of the computer desk. I added a personal photo and some text and it looks great! Really pleased it goes in the wash should it get dirty. The packaging looks really classy. Very practical. Really pleased and so was the recipient.

5 August 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look