iD Gaming Reviews 1,099

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 304 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting the vibrant colors, crisp prints, and durable materials. Many people also highlight the smooth user experience, from designing custom items to the overall satisfaction with the final product. The delivery service is frequently mentioned as quick and efficient, often exceeding expectations. However, some customers also noted issues with their orders, including receiving incorrect items or wrong sizes. A few people experienced significant delays in delivery, and in some cases, packages were lost in transit, leading to frustration with the resolution process.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the amazing quality, vibrant... See more

Quality

Clients share positive opinions on quality, frequently highlighting the high quality of materials, prints,... See more

Delivery service

Customers generally express satisfaction with the delivery service, often highlighting fast shipping times,... See more

Order

People report ambiguous experiences with order. Many customers express satisfaction, highlighting fast... See more

User experience

Consumers find the user experience to be positive. Many reviewers praise the smooth mouse movements and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered during the post-Christmas busy period and I’m guessing, with a smallish team, it took longer than normal to arrive. However, I was massively happy when it arrived and the quality is abso... See more

Rated 5 out of 5 stars

My son made his first ever online purchase with this company but unfortunately he ordered the wrong size pad. I emailed them a few hours later and they sent an invoice so we could get the bigger size... See more

Rated 5 out of 5 stars

Awesome mousepad, boss design! Have just got a new desk and monitor set-up (along with new mouse and keyboard) and wanted something just right to set it off. A chance comment by a co-worker got... See more

Rated 5 out of 5 stars

Absolutely love my gaming pad from ID Gaming. I went with a custom design so I was apprehensive about how it would print and it came out stunning! Exceeded my expectations and now I've got the itch t... See more


Company details

Written by the company

Deskpads with Personality. Make your setup pop using our huge library of exclusive designs. Join the 50,000+ strong gamers who have switched to our gaming mousepads combining sleek performance with vibrant aesthetics. UK based - supplying to the world.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Replied to 58% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Solved - Pakket nooit aangekomen - Package never received

Pakket nooit aangekomen. Na heen en weer mailen met de klantenservice geen reactie meer. Vermijden zou ik zeggen!

Never received my package. After going back and forward for a while with the service desk they just stopped answering. Think twice before ordering

UPDATE - 03/11/2025:
After my review, iD Gaming gave me an update that they were waiting for the item to be returned to them. After a short amount of days, they replied back that they would resend the parcel as apparently the carrier lost the package when returning it to iD Gaming. I have now received my order and it looks great!

I would have liked the update regarding the parcel and the carrier instead of the silence from customer service before my review, but all in all the customer service helped me out, which is why I updated this review.

Thanks iD Gaming for stepping up!

4 August 2025
Unprompted review
iD Gaming logo

Reply from iD Gaming

Hi Simon

Apologies you have had this issue. I have reviewed the ticket and can see the support team replied back explaining that multiple delivery attempts were made and they reconfirmed the delivery address for you. As the parcel is being returned they have had to await for this return to reach our warehouse before they could reach back out and organise resending the parcel. I will have the team priortise this ticket and have a solution in place shortly. Sometimes with returns these can take a while from the courier or even get lost which might have happened here. Rest assured you will not be left empty handed

Rated 4 out of 5 stars

Custom mousepad

Ordered a custom mousepad. Came in great time, got exactly what I wanted. The only problem I had was that it smelled like used socks. I've tried airing it out but the smell is still there. I might have to already clean it.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Best desk pad company ever.

i’ll start off with the customer service. i purchased a custom desk pad and i didn’t realize i was putting the picture out of the borders risking the words i wanted getting cut off. luckily for me, an associate reached out to me and asked me if i would like to resubmit my image so it wouldn’t get messed up! definitely the best customer service i’ve ever seen a company have! i was very grateful for this. they also told me that the image and text i had chosen might result in low dpi but honestly they did such a great job at printing it that i can’t even tell, i absolutely love this pad and will definitely be recommending this company to everyone i know. shipping was pretty fast and i was able to track it the entire time. the packaging was very neat and pretty, it comes rolled up in a bag and tied very nicely. love how the qr code for reviews and how to properly clean the pad was included in it. love this company! thank you.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

A starry mouse pad

The pad is really beautiful, as the image is exactly the same displayed on the site. Also the quality of the materials feels good.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent desk mats

Really excellent quality desk pads with huge choice of designs and sizes, I ordered different ones for home and work. The presentation is great too so makes a nice gift. There’s a slight smell from the rubber backing at first but this goes away after a day or two!

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Best customer service and really good pads!

I bought three mouse pads and they’re all really good. One of them had a stitch problem on the edge, so I emailed customer support. They were quick to help and sent me a new pad for free, no questions asked.

Overall, the whole experience was great. Good products and friendly service. I definitely recommend them and will buy more in the future!

29 September 2025
Unprompted review
Rated 5 out of 5 stars

The deskmat/mousemat quality is superb

The deskmat/mousemat quality is superb. There’s 0 friction for my mouse and wrist. It’s comfy for my wrist too. The included instructions for cleaning are especially useful too. Not to mention the very premium bag that it comes in. I know where to recommend my girlfriend and friends go to buy a mousemat.

24 September 2025
Unprompted review
Rated 5 out of 5 stars

NO CRINKLES

So, to start things off for those who have had similar experiences, NO IT DOESNT COME WITH ANY CRINKLES, it comes in the most pristine packagaing to make sure it doesnt come moldy, crinkled, or dirty from transporting your good, i know im speaking like some sort of bot, but no, im an Australian wanting to show you lot the quality and love that was put into this, feels great, smells great, looks great. Took a couple weeks to get here of course, being over seas, but i cant complain, i will be back at some stage and will be recommending you guys to my friends!

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Extremely High Quality Mousemats

If you think that these mouse mat designs are kind of too good to be true or won't be as high quality as they maybe look on the pictures, you're just as cynical as me.
I've been looking for deskpads that appeal to me design-wise, have the correct size for my desk, and don't break the bank due to import costs from the US for a while.

I ordered 3 mats (buy 2 get 1 free), and these are some of the highest quality products I've ever seen and felt.
I've been using more known websites (in the keyboard "hobby") for a while now, and the designs have always been kind of limited.
Now, I feel like I struck gold with a company that essentially has unlimited choices and that is trustworthy.
They were also pretty fast in terms of delivery!

You will not regret buying from this website.

The only negative thing is that they're so good, I'm thinking of getting a couple more.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Because of the tarif thing going on it…

Because of the tariff thing going on it took a little longer than expected but it was worth the wait, I was concerned why it was taking so long but customer service responded quickly and told me it will arrive this day and it did. The mousepad looks good online and on YouTube videos but it looks even better in person, Im very satisfied.

20 September 2025
Unprompted review
Rated 5 out of 5 stars

Overall perfect!

Overall: great first impression! I received the product today and it looked awesome! Great that they have so many sizes so mine fits perfectly. Quick production and transport. Packaging is also great. Thanks!!

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic

Such a large number of print options, incredibly priced (got 3 for 2) and the quality of the mats are fantastic. Very happy with my order and will be my go to for mouse mats in the future.

11 September 2025
Unprompted review

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