I recently bought a 2015 Mazda 3 from Faz. The entire experience was smooth and hassle-free. We had a test drive the day before and decided to take some time to think about it. The next day, we return... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Just purchased my new car from these guys, great service and very helpful. Frank in the Epping branch even tried his best to get me a cheaper finance deal late at night without trying to rush and push... See more
Company replied
Today I bought BMW4 series from these guys these guys are very genuine. I’m very happy with the service they gave me their car was advertised properly. I was scared to come two hours away but when I c... See more
Company replied
I recently purchased a vehicle, my first car, from IBZ Motors and had a great experience. The process was smooth, the staff were helpful and professional, and the car was exactly as described. Overall... See more
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Company details
Written by the company
If you are looking for great savings on quality used cars in the Essex area, then you have reached the right place. We are proud to offer you first class service and with competitive pricing, so don't hesitate to browse our up to date stocklist. Here is where you will find a range of makes and models. We realise that buying a car can be a daunting experience, but don't worry, we are well established and come with a great reputation. Furthermore we offer excellent advice and experience on vehicles, vehicle maintenance and part exchange. Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us. View our stock on the following websites.
Contact info
927 HIGH ROAD CHADWELLHEATH, RM64HJ, ROMFORD, United Kingdom
- 020 7998 8383
- sales@ibzmotorz.co.uk
- ibzmotorz.co.uk
4.3
Excellent
290 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Great service
Great service, gave me a great car and were upfront about all the details.
16 November 2024
Unprompted review
Reply from IBZ Motorz
Thank you very much for taking the time to leave your great review, it really is appreciated. We hope to be of service to you again in the future.
Good customer service and great deal of…
Good customer service and great deal of cars
20 November 2024
Unprompted review
Reply from IBZ Motorz
Thank you for taking the time to leave your review, it is much appreciated. We hope to be of service to you again in the future.
I bought a car from Saz Ibz motors…
I bought a car from Saz Ibz motors after 4 days the warning battery light was on plus I told him that the front drivers speaker does not work . 4 days later they said we’re just testing it . Picked it up they drove it another 166 miles on top plus never repaired the speakers either scammed
30 October 2024
Unprompted review
Reply from IBZ Motorz
Hi Helen
sorry to see that your experience wasn't to your satisfaction. We diagnosed your vehicle from garage the reason battery warning light came because some of the vehicle lights were left on over night. Also when you came to collect the vehicle we have shown you there was no warning lights and we even played music that speaker were fully working. Since it was electrical error we had to made sure through diving this will never occur again.
I hope this clarifies your concern if not please reach us out
thanks
Ibz motorz
very good service from FAZ bought BMW 5…
very good service from FAZ bought BMW 5 series 2018 very happy with car and service HIGHLY RECOMMEND
5 November 2024
Unprompted review
Reply from IBZ Motorz
Thank you for taking the time to leave your review, it is much appreciated. We hope to be of service to you again in the future.
Very great service
Very great service, the finance was sorted same day and the car was kept in a very good condition
31 October 2024
Unprompted review
Reply from IBZ Motorz
Thank you for taking the time to leave your review, it is much appreciated. We hope to be of service to you again in the future.
Bought the Porsche Cayyane Frank is…
Bought the Porsche Cayyane Frank is helpful person very happy with the car customer service is amazing family is very happy recommended to all my friends & family
26 October 2024
Unprompted review
Reply from IBZ Motorz
Thank you for taking the time to leave your review, it is much appreciated. We hope to be of service to you again in the future.
Great service
Picked up the car yesterday. Prior to this they were good communicators and even now if I have any questions etc they’re happy to help. Car is as described and very happy with it all. Great service thank you
24 October 2024
Unprompted review
Reply from IBZ Motorz
Thank you for taking the time to leave your review, it is much appreciated. We hope to be of service to you again in the future.
Excellent service
Excellent service, some lovely collection of cars and at reasonable price. Also understood our needs and got all the extras we needed in the car in quick time. Strongly recommend this garage if you are looking to buy a good used car at good price
5 September 2024
Unprompted review
Reply from IBZ Motorz
Thank you for taking the time to leave your review, it is much appreciated. We hope to be of service to you again in the future.
Brought a car from IBZ Motorz today
Brought a car from IBZ Motorz on Saturday. I was happy with the customer service. Car looked good and seems to be in good condition.
19 October 2024
Unprompted review
Reply from IBZ Motorz
Thank you for taking the time to leave your review, it is much appreciated. We hope to be of service to you again in the future.
What a wonderful Salesman.
What a wonderful Salesman.
From that started as a simple phone call about another vehicle, Frank was a fantastic salesman. He was helpful, kind and very knowledgeable from the beginning.
I would highly recommend this garage and team to anyone I know and I will be more than happy to use them again in the future.
11 October 2024
Unprompted review
Reply from IBZ Motorz
Hi, we are trying to establish if this is a genuine review as cannot find an account name on our database that matches the username listed. Please feel free to contact us as we do always do our best to make sure all customers are satisfied
Thanks ibz Motorz bought the car today…
Thanks ibz Motorz bought the car today amzaing customer service
9 October 2024
Unprompted review
Reply from IBZ Motorz
Thank you very much for taking the time to leave your great review, it really is appreciated. We hope to be of service to you again in the future.
BEWARE OF THIS IBZ MOTORZ ILFORD COMPANY
Please please be extremely careful when buying a car from this company. I would strongly strongly advise not to purchase a car from them unless you have an independent car inspector to check whatever they are selling you is ok.
Bought a car from them in April 2024 and within 30 days , the cars windows wouldn’t close and the engine light started flashing. We called RAC who ran a quick check and the check came with a long list of issues. Contacted IBZ motors which was really difficult and extremely rude staff , we ended up taking the car back. They fixed the windows and claimed the engine light was only flashing because it needed Ad Blue.
We got the car back and the light disappeared but it started flashing again after a month. Again we took it to a garage and again the check came out with a long list of issues like before , inlcluding the turbo charger , the engine needs changing which will cost thousands to repair and I’ve only had this car for 5months I contacted IBZ regarding this broken car that they’ve sold me and they just ignored my messages
I am currently talking with the finance company regarding this as IBZ I will fight till the end! They have ignored my messages because they know exactly what they have done
2 April 2024
Unprompted review
Reply from IBZ Motorz
Hi, we are trying to establish if this is a genuine review as cannot find an account name on our database that matches the username listed. Please feel free to contact us as we do always do our best to make sure all customers are satisfied
Charged £12000 for a broken and hazardous car
I am disgusted by how I was treated here by this company I was sold a car which had so many problems with it and in the end it broke down and left me stranded in the middle of a busy motorway with my babies in the car I had told the company of the many issues and they did not fix it and I asked for a refund and they told me it’s not their problem please do not buy from them they sell faulty dangerous cars. I spoke to another customer who experienced the same and the company just laughed about it! They have stolen my money and risked my kids lives I am fuming!!!!
30 September 2024
Unprompted review
Highly recommended ibz Motorz made my…
Highly recommended ibz Motorz made my 2nd purchase this year
14 August 2024
Unprompted review
Reply from IBZ Motorz
Thank you very much for taking the time to leave your great review, it really is appreciated. We hope to be of service to you again in the future.
the staff were helpful and everything…
the staff were helpful and everything was easy.
8 August 2024
Unprompted review
Reply from IBZ Motorz
Thank you very much for taking the time to leave your great review, it really is appreciated. We hope to be of service to you again in the future.
The salesman were absolutely amazing
The salesman were absolutely amazing, friendly very helpful and gave me a fantastic price. Thank you very much.
9 August 2024
Unprompted review
Reply from IBZ Motorz
Thank you very much for taking the time to leave your great review, it really is appreciated. We hope to be of service to you again in the future.
Thanks to IBZ Motorz we have got our…
Thanks to IBZ Motorz we have got our new car thanks to frank to help me to complete our deal.
2 August 2024
Unprompted review
Reply from IBZ Motorz
Thank you very much for taking the time to leave your great review, it really is appreciated. We hope to be of service to you again in the future.
Great experience buying my car
Great experience buying my car. Efficient, easy and the team at IBZ motors were all very helpful and knowledgeable
25 July 2024
Unprompted review
Reply from IBZ Motorz
Thank you very much for taking the time to leave your great review, it really is appreciated. We hope to be of service to you again in the future.
Mazda 3
I just got Mazda 3 from them and it’s running smoothly, no issues at all. The customer service was also very helpful and attentive. I definitely recommend.
25 July 2024
Unprompted review
Reply from IBZ Motorz
Thank you very much for taking the time to leave your great review, it really is appreciated. We hope to be of service to you again in the future.
Thanks to IBZ motors really helpful…
Thanks to IBZ motors really helpful excellent customer service
9 July 2024
Unprompted review
Reply from IBZ Motorz
Thank you very much for taking the time to leave your great review, it really is appreciated. We hope to be of service to you again in the future.
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