I recently bought a 2015 Mazda 3 from Faz. The entire experience was smooth and hassle-free. We had a test drive the day before and decided to take some time to think about it. The next day, we return... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
If you are looking for great savings on quality used cars in the Essex area, then you have reached the right place. We are proud to offer you first class service and with competitive pricing, so don't hesitate to browse our up to date stocklist. Here is where you will find a range of makes and models. We realise that buying a car can be a daunting experience, but don't worry, we are well established and come with a great reputation. Furthermore we offer excellent advice and experience on vehicles, vehicle maintenance and part exchange. Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us. View our stock on the following websites.
927 HIGH ROAD CHADWELLHEATH, RM64HJ, ROMFORD, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Recently brought a car from IBZ motorz, customer service from Faz was fantastic, and the quick delivery to my house of the car was also brilliant! Highly recommend them!

Reply from IBZ Motorz
We had a very good experience from the moment we walked in.
Frank helped us with every question we had and he made everything possible to help us.
We recommend 100%
The customer service is amazing!

Reply from IBZ Motorz
We had a wonderful experience.
Frank was very quick and helpful. I would recommend 100%

Reply from IBZ Motorz
Frank was very helpful and nice person very honest peoples I will recommend to all my friend &family.

Reply from IBZ Motorz
Please be careful when purchasing any car from IBZ Heath Chadwell health RM6 4HJ. I would advise not to purchase car from them. If you must buy from them please get an independent car inspector to clear that whatever they are selling to you is ok.
I am currently talking with Advantage Finance with issue of misfiring that I have to repair recently. I introduced someone to them also and they sold totally broken car.
As I am writing this message Ombudsman has instructed Blue Motor Finance/IBZ Motorz to refund all payment back after independent investigation.
I just purchased it one month ago and the A/C of my Hyundai ioniq is not working (I haven't check it but don't expect it is not working just two weeks after the purchase.
Besides, the IBZ Motorz agent said they have changed the engine oil before send the car to me, but it is not recorded properly on the service history booklet, they also said they will send me a separate proof but I haven't received yet.
I have a gut feeling that they just bought the car back and sell it directly without thinking about the maintenance issue. They also told me to contact the Hyundai directly if there are any problems. No matter the warranty is still valid, the basic functionality of the car dealer is to keep the car perform well before selling to the customer, please do not just looking at the profit.
Thanks to IBZ Motor bought Audi today amassing car they have very honest dealer thanks again to Frank to help me out to bought the car.

Reply from IBZ Motorz
Really helpful recommended to all my friend all nice car they have very realible & honest dealership Frank is very help guy 5 star they deserve.

Reply from IBZ Motorz
Thanks to Ibz Motorz help me out for my finance to bought the car really help peoples speically thanks to Frank hes the man to done everything for me i will recommend toeveryone to buy a car from IBZ Motorz family.

Reply from IBZ Motorz
Good customer service I m happy with my new car I will recommended to all my friend & family Good quality cars they have reliable cars.

Reply from IBZ Motorz
Good, friendly customer service. Couldn’t fault the handover over my car. Would recommend.
happy with purchase bought mercedes CLA 2019 FAZ completed my finance deal gave me very good rates better than other dealers his dealing is very honest i will ask my friend and family to visit
Highly recommended
Bought car today Faz have me very good deal they very very good selection for cars highly recommended
I went there to buy toyota yaris 2013,on the 28th of march 2024,the expirence was great, good customer relationship,they are very honest and genuine. After paying,they came to deliver my car the next day as agreed in good shape.i will recommend them any time, any date.
Michael Oweh.
Found the car on auto trade and went to collect today, excellent customer service. couldn’t be any happier with the vehicle i have purchased, they were really honest. I would definitely recommend to anyone that’s thinking to buy a car, really happy with my audi a1. Thank you!
Very satisfied with the car and very good customer service. Will recommend to buy from there with confidence.
Purchased my car, VW Passat, from the Chadwell Heath branch. Faz was fantastic and answered any questions I had. They rectified issues I saw on the car in a timely manner. Will definitely use them again. Great service
Great Customer service I love my new car honest dealership i will recommend to all’ my family & friend to buy a car from IBZ Motorz
Very helpful and even delivered the car for me would recommend x
Great service very patient and helping me pick the car

Reply from IBZ Motorz
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.