Your repredentative, Gilda, was unhurried during our discussion. Especially, as our goal to build a new home had a late 2026 timeframe, there was no immediate action intended. Nevertheless, Gilda allo... See more
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See what reviewers are saying
Well let's start from the beginning, I had to call back a few times to see whether you people had received my information, and yes you had. And I was told that I would definitely get a call within 24-... See more
Friendly staff that actually listened. When trying to find a home and land packages most calls try touting a box, this one didn’t and actually understood our situation and tailored advice accordingly... See more
Company replied
Swapna was extremely helpful in listening to my needs and advising then sending me homes that met my requirements. Thanks Swapna - great job in service and making this complicated journey a much e... See more
Company details
Contact info
Level 6, 473 Bourke Street , 3000, Melbourne, Australia
- 1800 184 284
- info@ibuildnew.com.au
- ibuildnew.com.au
Hasn’t replied to negative reviews
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Break down the barriers!
Great to have someone behind me to guide me through this difficult choice of potential builders, even having the way to a loan broker to complete the process. The best if you don't know who to reach. Highly recommend it!
Provision of information…
Efficient provision of information that was needed at the time
Understanding and was very helpful
I’m looking to a practical solution…
I’m looking to a practical solution leading to my house ownership.
Nice chat to understand process and…
Nice chat to understand process and link to builders
Very helpful and patient
Good communication and l8stened yo me
Her approach
Her approach, she was very helpful, and advising throughout the whole process. She is amazing, and deserves a raise!
Prompt courteous provided advice…
Prompt courteous provided advice organises next step
Great was speaking with David one of…
Great was speaking with David one of your consultants but my phone died.
answered what I wanted to know.
The staff answered what I wanted to know straight away.
Quick to call & referred to 3 builders
Quick to call & referred to 3 builders. They all called back.
Prompt responses from builders
Very clear for their answers
Home builders called me to find out…
Home builders called me to find out about my enquirey.
I hate this company
I hate this company! When I put my details down I had no idea they would be giving my details out to everyone. I was inundated with calls from multiple builders that I had no interest in and did not give permission for me details to be sent to. It was so frustrating, and the website gives NO indication this is what will happen when you give your details
Information
Just ease of process to talk to builders about what we wanted understanding people to deal with
Quick to respond
Quick to respond, helpful, friendly & personable. Explained process clearly.
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